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Mercure Bilbao Jardines De Albia

Property class: 4
VIP Access

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Photo gallery for Mercure Bilbao Jardines De Albia

A hotel interior with a grand staircase, a reception area, and a view of the outside building.
A modern bar area with high ceilings, glass partitions, and bar stools.
A buffet setup with various food items, drinks, and condiments.
A hotel room with a large bed, a chair, a nightstand, a lamp, and a mirror.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Airport, Bilbao (BIO)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Triple Room

A modern bathroom with a large bathtub, a glass shower enclosure, and a large mirror.

Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the outdoors through a window.

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

A hotel room with a large bed, a chair, a nightstand, a lamp, and a mirror.

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed with Sofa bed

A neatly made bed with a tufted headboard, two bedside lamps, and two pillows with a dark trim.

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mercure Bilbao Jardines De Albia

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bilbao Jardines De Albia. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Guggenheim Museum Bilbao and a 4-minute drive from San Mames Stadium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1015 reviews
Rating 8 - Good. 305 out of 1015 reviews
Rating 6 - Okay. 56 out of 1015 reviews
Rating 4 - Poor. 18 out of 1015 reviews
Rating 2 - Terrible. 12 out of 1015 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Yin Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice and friendly staff , delicious breakfast . Good location , shopping area and restaurants close by. Approx 15 mins walk to Guggenheim and to Old Town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for 1 night but really comfortable bed and nice room. Good location for everything!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, nice bar
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was spacious and staff gave great recommendations
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and the location is excellent.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Hotel is in such a Central location but in a nice quiet street. Staff were super friendly and helpful at all times. Room was fabulous and shower was brilliant. Everything was top Class and would highly recommend.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, lovely staff. Very central.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the hotel, location, big room, nice and clean. The bathroom is good size... Next time we would choose same hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Malana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I stay every time I come to Bilbao for work. It hits the sweet spot of great location and value. The rooms are large, the service is always excellent and the beds are comfortable. Ask for a room on a higher floor for a quieter experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and transportation
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a fabulous location. The staff are excellent, really good breakfast.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel - great location, nice staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with very friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Eishnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best Option to Stay with them with one of the very Good Hotels in this Area with Good Room Size and Amenities.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Diana

Staff and location cannot be beat.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful concierge, delicious breakfast!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Asraful Alom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and great staff
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Alison Jenny

Liked: Cleanliness
Fantastic hotel, great location and lovely staff
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Hsien-Wen

Excellent room and amenities and friendly staff. Breakfast was fantastic
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, breakfast was great and it was very clean.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Rosanna

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed, good pillows, excellent location.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
A nice but a bit Dark hotel. Nice and clean but nothing special.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Teodora

Liked: Cleanliness, amenities, property conditions & facilities
Nice Place to stay in Bilbao
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !!
Stayed 1 night in Jun 2025