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The Charm Brighton Boutique Hotel and Spa

5.0 star property
VIP Access

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Family Suite Basement | 1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • Brighton Beach
    ‪1 min walk‬
  • Brighton Pier
    ‪6 min walk‬
  • Brighton Centre
    ‪15 min walk‬
  • London (LGW-Gatwick)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Suite Sea View with balcony

1 bedroom, premium bedding, in-room safe, desk

King Suite Sea View with balcony

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | 1 bedroom, premium bedding, in-room safe, desk

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, in-room safe, desk

Luxury Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | 1 bedroom, premium bedding, in-room safe, desk

Luxury Family Attic Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Double with Seaview

1 bedroom, premium bedding, in-room safe, desk

Luxury Double with Seaview

  • Sea view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Basement

Family Suite Basement | 1 bedroom, premium bedding, in-room safe, desk

Family Suite Basement

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

Luxury bed & breakfast in Brighton with a full-service spa
This smoke-free bed & breakfast features a full-service spa, spa services and a front desk safe. WiFi in public areas is free. Change of towels is available on request
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at The Charm Brighton Boutique Hotel and Spa. During your stay, you're just a quick walk from Brighton Beach. You'll find features such as free WiFi in public areas and a full-service spa.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge with massages at The Charm Hot Tub
  • Services include luggage storage
  • Guests really like the accommodation for the nice bathrooms, overall comfort and cleanliness
  • Within a 10-minute walk of Brighton Beach and Brighton Pier
The Charm Brighton Boutique Hotel and Spa offers its guests a full-service spa. Public spaces have free WiFi. The luxury The Charm Brighton Boutique Hotel and Spa also features spa services, room service (during limited hours), and a front desk safe.

This 5-star Brighton bed & breakfast is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8 AM to 10 AM and at the weekend from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8 AM to 10 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: GBP 70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zixun

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Stayed 1 night in Mar 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Charm was perfect

We had a lovely stay at The Charm. Staff were super friendly and helpful. Room was very spacious, clean and had all the amenities you’d want. Bathroom was lovely and bright, with a huge bath tub. Ideally situated for Brighton and discovering the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoffrey

Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Really great stay, comfortable, friendly staff super location
Stayed 2 nights in Feb 2025

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in this fabulous hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s worth every penny—spotlessly clean, with a very friendly and welcoming staff, and an excellent location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Bernadet, milwaukee

Stayed 5 nights in Feb 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to popular destinations within Brighton. Rooms are very clean, views perfect, and very spacious with plenty of amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Gina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast, wonderful comfy bed and rooms. It's the hotel we always stay at
Stayed 1 night in Feb 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely stay and hotel, after you book your advised about rooms and stairs, plus other stuff, which i feel should be upfront with booking. brilliant location to be walking distance from beach, town, bars and clubs but far enough to be away from the noise. Good knowledgeable staff about the local area and made great food suggestions, first night lucky to stay in the sea-view kingsize room which was very large and minimal noise just briefly floorboards when the people above came back which is expected with the type of building. We had a deluxe double for the next 2 nights, again good sized room and lovely shower room, hotel was great at transferring us between the rooms so little disruption to our stay. Only disappointment 2nd night is we heard the water works through the wall, wish we had been pre-warned but thankfully the third evening the hotel was quieter so we didn't hear water through the walls. Also heating comes on at set times and for a February stay the room got quite cold. Great they top up and freely available bottled water and top up tea bags. I would stay here again as overall the stay was lovely. Didn’t eat breakfast there but smelt lovely and room looked beautifully laid out. Would try it next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best b&b

Such a lovely b&b this was our 3rd stay here and it was wonderful again! Lovely breakfast too
Stayed 2 nights in Feb 2025

10/10 Excellent

frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff
Stayed 1 night in Feb 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of DIY was being done to the hotel, which is fine and understandable but would have been nice to be told about it before hand, apart from that, hotel was great, clean and staff were very friendly and helpful
Stayed 3 nights in Feb 2025

6/10 Okay

Alex

Liked: Staff & service
Disliked: Room comfort

Bring earplugs!

The staff were amazing and location great however the soundproofing in the rooms were terrible so couldn’t get any sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay lovely room staff extremely helpful and friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean hotel in good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, warm, friendly and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, helpful staff. Brilliant breakfast and rooms were clean and lovely
Stayed 1 night in Feb 2025

6/10 Okay

Miraj

Liked: Cleanliness, staff & service
Yh everything cery good but they only use AC on summer which was big thing for us. As room were very hot
Stayed 2 nights in Feb 2025

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