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Hotel Indigo Brussels - City by IHG

4.0 star property

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Photo gallery for Hotel Indigo Brussels - City by IHG

Breakfast, lunch, dinner served; vegetarian cuisine
Food and drink
Exterior
Breakfast, lunch, dinner served; vegetarian cuisine
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Bar
  • Gym

Explore the area

View in a map
Place Charles Rogier 20, Brussels, 1210
  • Place, Place Charles Rogier
    ‪1 min walk‬
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, La Grand Place
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Indigo Brussels - City by IHG

Art Deco hotel with health club and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and concierge services.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Brussels - City by IHG. During your stay, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at SERRA Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Le Botanique and La Grand Place
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and multilingual staff are also featured at Hotel Indigo Brussels - City by IHG. A complete renovation of Hotel Indigo Brussels - City by IHG was completed in January 2020.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
SERRA Restaurant & Bar – This restaurant specialises in vegetarian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SERRA Restaurant & Bar

Things to do

  • Health club
  • Shopping centre

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Nearby parking fee: EUR 28 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 666 reviews
Rating 8 - Good. 162 out of 666 reviews
Rating 6 - Okay. 46 out of 666 reviews
Rating 4 - Poor. 18 out of 666 reviews
Rating 2 - Terrible. 13 out of 666 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alyssa

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hotel was very clean and modern.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance to the Grand Palace. Very stylish and clean room with great facilities. The added bonus of water stations on each floor and a coffee machine in our room made our stay even more comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful hotel and wonderful staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Richard, Swansea

Disliked: Staff & service, property conditions & facilities
Broken bathroom door upon arrival, one of the lifts out of order. Curtains don’t block out light - there was a piece of tape to try and stick the curtain to the wall to block som3 light! Bedding was wet/damp on arrival. Breakfast was a chore - they have most things but you nearly always have to ask for it and or wait for it because they don’t seem to restock unless asked. Milk situation is just unsafe bottles of different milks with metal plates on counter top in front. People were placing them back in wrong place etc, seeing as at least one milk was a nut based one I worry around the potential allergy impacts of this approach. All in all a poor hotel that just happens to have some pretty decoration and smell nice in the lift foyer. They also seem to have a big dislike for customers book8ng through Expedia - it was mentioned as a negative at least 3 times at check in and check out
Stayed 5 nights in Aug 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Nice hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with new and old world charm. Pros: Comfortable beds and pillows, delicious coffee, refrigerator, iron, water, and safe to lock belongings. No cons. Would stay again if traveling to Brussels.
Stayed 1 night in Jul 2025

10/10 Excellent

Herach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,Good breakfast and room was nice and clean.
Stayed 3 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It started at reception with Marie, who immediately made me feel welcome. So important to a tired traveler. It expanded to Morgane, who assisted me with a difficult matter with my phone carrier, and finally with Ulysse, who completed my download of the IHG app. Pleasant bar service with Joy, and everyone at the hotel with whom I interacted. Well done.
Stayed 11 nights in Jun 2025

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 1 night in Jul 2025

10/10 Excellent

Zhenghao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Stayed 5 nights in Jun 2025

10/10 Excellent

Esmirna

Stayed 3 nights in Jun 2025

10/10 Excellent

Sacha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a fun, flashy and colourful vibe. Digital art was incredible and hotel theme was unique. This was such a great find and conveniently located by transit and shops but just outside of crowded, high tourist area. Close to a lovely garden.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, would definitely recommend
Stayed 5 nights in May 2025

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

David

Liked: Cleanliness
The staff are good and the accommodations are decent (if expensive) but I give them a “poor” rating based on terrible lack of accessibility. If you’re in a wheelchair forget about it but even if you have minor mobility issues this place can be a challenge. The attached restaurants in particular have no ramps and it is extremely difficult to access lobby bathrooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

cindy

Stayed 1 night in Jun 2025

8/10 Good

Lauree

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact they have water stations on each floor unfortunately our floor was not working. Breakfast was excellent and the staff very kind and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , clean , staff nice, good location, loved our stay
Stayed 2 nights in Jun 2025

8/10 Good

William, Belmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located but very busy location. Excellent bar and helpful and friendly staff
Stayed 4 nights in May 2025

6/10 Okay

Heenesh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough stay, some of the rooms are a little on the compact side. Good enough standard continental breakfast.
Stayed 3 nights in May 2025