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Hotel Phenix

2.5 star property

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Photo gallery for Hotel Phenix

Superior Room (Deluxe) | Terrace/patio
Standard Twin Room | In-room safe, desk, soundproofing, free WiFi
Daily continental breakfast (EUR 10 per person)
Interior
Interior

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Chaussee de Ninove 685, Brussels, 1070
  • Tour & Taxis
    ‪8 min drive‬
  • Brussels Christmas Market
    ‪9 min drive‬
  • La Grand Place
    ‪12 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, free WiFi

Standard Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Twin Room

Economy Twin Room | Bathroom | Free toiletries, hair dryer, towels

Economy Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe) | In-room safe, desk, soundproofing, free WiFi

Superior Room (Deluxe)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, soundproofing, free WiFi

Comfort Double Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | In-room safe, desk, soundproofing, free WiFi

Economy Single Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, free WiFi

Economy Double Room

7.6 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

ibis budget Brussels South Ruisbroek

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.6 out of 5, Good, (764)
The price is €57
for 1 room
includes taxes & fees
10 Aug - 11 Aug
ibis budget Brussels South Ruisbroek

About this property

Hotel Phenix

Hotel in Brussels with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a coffee shop/cafe, valet parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Change of towels is available on request
Hotel Phenix offers 42 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Phenix, you'll be within walking distance of Astrid Park. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • 14 minutes by car from La Grand Place and 8 minutes from Tour & Taxis
There's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and express check-in are also featured at Hotel Phenix. For a fee, parking is available.

This Brussels hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

Arabic, Dutch, English, French, Hungarian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person
  • Valet parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Phenix Brussels
Phenix Brussels
Hotel Phenix Hotel
Hotel Phenix Brussels
Hotel Phenix Hotel Brussels

Hotel Phenix Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 93 out of 423 reviews
Rating 8 - Good. 146 out of 423 reviews
Rating 6 - Okay. 98 out of 423 reviews
Rating 4 - Poor. 48 out of 423 reviews
Rating 2 - Terrible. 38 out of 423 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

natalia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No kettle in room. Extremely, Disappointed No coffee or tea in the room like all hotels ive been too. The bathroom (wetroom) super slippery, required a bathroom mat. Also we had to use towels on the floor to block off the bathroom as water was everywhere One night, we put the sign out for new sheets and new towels, and this wasnt done, so my husband had to go downstairs and get new towels. 2 pillows are preferred, as watching the television was uncomfortable Not sound proof rooms, we could hear everything outside of the room, including doors banging constantly Overall the staff were helpful, the location was perfect. We lo es ghat we could walk to the bus stop and it wasnt too far
Stayed 4 nights in Apr 2025

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raoul

Liked: Amenities
None
Stayed 1 night in Apr 2025

6/10 Okay

Camille

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We could hear every thing from the hallway and our neighbours shower. Super not good when you’re trying to sleep and other guests are in the hallway not intentionally being loud but with how thin the walls were it was hard.
Stayed 3 nights in Apr 2025

8/10 Good

Mamadou

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Seraphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelvin

Stayed 1 night in Oct 2024

2/10 Terrible

Sadiye

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I will never recommend it place, Also the area is not safe at all. Very dogy area
Stayed 2 nights in Sep 2024

6/10 Okay

Manuel

Stayed 3 nights in Sep 2024

8/10 Good

Lance, Lidcombe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean single room. Facilities ok
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing much
Stayed 3 nights in Sep 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really gentle and ready to any situation you appears with. Wonderful stay
Stayed 4 nights in Jul 2024

6/10 Okay

Demond

Stayed 2 nights in Jun 2024

8/10 Good

Rebecca

Stayed 2 nights in Jun 2024

6/10 Okay

shahed

Liked: Cleanliness, staff & service
Okay for short stay. Very small room and shower. Suitable for the price. Friendly staff. Not close to center of the city but available bus and metro to reach the city center.
Stayed 2 nights in Apr 2024

8/10 Good

Ihsane

i like the hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

goar

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2023

10/10 Excellent

Musao Mary

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were polite and helpful. The breakfast was AMAZING.we have fresh croissants . Excellent location
Stayed 3 nights in Aug 2023

2/10 Terrible

Suchitra

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Not Worth your money, the property Manager is a crook he doesnt even say hai to you, No Ac on the property and its damn expensive for the area its surroundings, I wouldnt recommend even my enemy to be in this property
Stayed 2 nights in Jun 2023

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
This hotel is a 20 minute taxi ride to town centre very impractical for one night. No air conditioner and very hot in summer, you can ask for a fan. They are completing major construction on the outside of the building at the moment so very noisy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far from transportation

Room was great and stay was good. About a 20 min walk from the metro or could take the bus to the metro.
Stayed 3 nights in May 2023

6/10 Okay

Ngasili

Stayed 2 nights in Apr 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay

Good value for money, clean and tidy. Staff helpful and polite, very accommodating. Enjoyed breakfast.
Stayed 2 nights in Mar 2023

6/10 Okay

Jean-Claude

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022