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Royal Hotel

1.0 star property

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Photo gallery for Royal Hotel

View from room
Breakfast served
Twin Room | Premium bedding, desk, soundproofing, rollaway beds
Twin Room | Premium bedding, desk, soundproofing, rollaway beds
Interior

Reviews

4.2 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Boulevard Du Jardin Botanique 8, Brussels, 1000
  • Brussels Christmas Market
    ‪9 min walk‬
  • La Grand Place
    ‪13 min walk‬
  • Tour & Taxis
    ‪14 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, desk, soundproofing, rollaway beds

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, soundproofing, rollaway beds

Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room

Single Room | Premium bedding, desk, soundproofing, rollaway beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Royal Hotel

Hotel with a 24-hour front desk, near La Grand Place
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Royal Hotel offers 33 accommodations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Royal Hotel, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 15 minutes by foot from La Grand Place and a 2-minute drive from Tour & Taxis
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Royal Hotel also features tour/ticket assistance, concierge services, and express check-in.

This Brussels hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9 AM.
Ground Floor Snack – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, Farsi, French, German, Hindi, Irish, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: EUR 3 for adults and EUR 3 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ground Floor Snack

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property accepts cash only payments for the city tax.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 3 for adults and from EUR 3 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Rollaway bed fee: EUR 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Royal Brussels
Royal Hotel Brussels
Royal Hotel Hotel
Royal Hotel Brussels
Royal Hotel Hotel Brussels

Royal Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 10 out of 331 reviews
Rating 8 - Good. 39 out of 331 reviews
Rating 6 - Okay. 52 out of 331 reviews
Rating 4 - Poor. 72 out of 331 reviews
Rating 2 - Terrible. 158 out of 331 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Waldo

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The room it was big enough but internet wise it was terrible. I have to walk next to the reception to be able to use my phone.
Stayed 2 nights in Oct 2024

6/10 Okay

Duarte

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
take room 20 excellent room the others seem new the building is old bit inside is nice
Stayed 3 nights in Oct 2024

4/10 Poor

Mads

Stayed 1 night in Oct 2024

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were afraid to go into the bathroom; it was full of mold and overall unclean. Also, it serves no purpose to "say" you have internet, if the only place you can get it is in the hallway next to the admin office.
Stayed 2 nights in Sep 2024

4/10 Poor

Kuol

Stayed 3 nights in Aug 2024

2/10 Terrible

D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Look elsewhere and only use here as a last resort.

Even for the low price I paid this place is the pits. In need of some serious renovation. Mould in the bathroom. Toilet panel fallen off. Shower was pretty powerful but no shelf to place shower gel etc. Single bed is not wide enough to be a single. One plus side is the 24/7 reception.
Stayed 2 nights in Jul 2024

4/10 Poor

IDOWU, Poznan

Disliked: Cleanliness, staff & service, property conditions & facilities
Below my expectations. I can’t mention my complaints here but the app management should look into some properties and gets the right value pls it’s important
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star is way too many stars. There was dried blood on the curtains. The room smelled like old dirt, smoke, and cat urine. The stairs are dark, steep, and shallow. I’ve stayed in some rough places. This place is worse than all of them. Just disgusting.
Stayed 1 night in Nov 2023

2/10 Terrible

Mohammadreza

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Patricia

Liked: Staff & service, room comfort

Convenient location

It was pleasant but with some minor issues… no elevator- hard to manage luggage up the stairs, 1 bathroom light not working- reported but not fixed The sleeping area was big and the bed was very comfortable. Few meters from metro station and within walking distance to mayor attractions
Stayed 2 nights in Sep 2023

8/10 Good

Patricia

Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Unclean

It had rats!
Stayed 2 nights in Jul 2023

8/10 Good

Derick, Singapore

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location. Train station. Food Stalls just outside.

4/10 Poor

Fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The room was too small,no heating at all i had to stay with my jacket in my roon .... And it was not clean the room
Stayed 2 nights in Jan 2023

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I got to the room there was an AC unit but no way to turn it on. When I went to the front desk they informed me it was not hooked up yet. They kept saying, we did not advertise that the room had AC. In the 20 countries I have been to, not ONE room did not have AC. This is end of July, the middle of summer, the room was a sauna! They could have done a portable AC unit in each room, maybe offer a fan… NOPE, nothing! I do not look to see the my hotel room has walls, electricity, ceilings, running water, heat/AC because these are the basics that every hotel needs, and for $90 I would expect nothing less!!!! Please do yourself a favor and never stay here, and lets hope this horrible business closes.
Stayed 1 night in Jul 2022

2/10 Terrible

Mirvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel on earth

It's one of the worst hotels ever and we don't recommend anybody to book there. We stayed there only 1 night it is very dirty and they didn't clean under the beds where we found a lot of dust and old face masks. The room and the toilet smells horrible and the humidity is very bad there specially in the toilet and since my boyfriend has breathing problem the humidity and the mold in the toilet caused him a serious lung problem and we are stuck with the doctors now. Please please better to sleep in the street than sleeping there.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Basic but clean and quiet; friendly staff! Excellent location for public transport and food (carrefour supermarket, kebab shops). Downside: no elevator but narrow and steep staircase - not a deal breaker though.
Stayed 1 night in Jun 2022

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel, i hae stay in, cannot be more dirty as it is, even when you tell the staff that the room is super dirty, they just tell you, this what we have, we could give you a worst room, it feels very unsafe, I will never stay there again, I lost one nigth, because we couldnt stay anymore.
nunca han limpiado por abajo de las camas, habia pelos y mugre a mas no poder
los muebles sucios y de bajisima calidad
Las cabaceras, unas tablas espantosas y sucias
Stayed 2 nights in May 2022

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby hotel, and the price reflects it. Room was small and needed to be updated. Most of the furniture was worn to the point where it was falling apart. My room's bathroom apparently had a hole in it so when I had a shower it would leak into the room below. I was woken up two nights in a row by hotel staff to tell me about the problem, but they didn't actually do anything to solve it. I
Stayed 6 nights in Apr 2022

2/10 Terrible

Margaret

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible! The window was broken, and when I tried to close it I found blood stains on the curtains. The bedding was stained with cigarette burns in them. And at night, I found rats in my room! Customer service was non-existent. The man at the front desk laughed when I told him. And after going to my room, finding the rat, then killing it, he tried to lie to me and say there was nothing. I would never recommend anyone stay here. You might as well sleep on the street.
Stayed 1 night in Dec 2021

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - Not sure why this app can work with them

PLEASE AVOID! This is the worst hotel I have ever been, the main entrance is extremely narrow, actually the stairs are so close one each other. We asked for a room change and both were horrible, dirty, old, a totally mess. Im not sure why HOTELS.com can advertise this disgusting hotel. Totally dissatisfied with the hotel and the app. The breakfast was not even available. We want our refund. ¡POR FAVOR EVITE! Este es el peor hotel en el que he estado, la entrada principal es extremadamente estrecha, de hecho, las escaleras están muy cerca una de la otra. Pedimos un cambio de habitación y ambos eran horribles, sucios, viejos, un desastre total. No estoy seguro de por qué HOTELS.com puede anunciar este increíble y repugnante hotel. Totalmente insatisfecho con el hotel y la aplicación.
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit different from the photo. Especially the bathroom - very old very dirty. However with this location - closed to train station, subway station, and cheap hotel - it is acceptable
Stayed 1 night in Oct 2021

8/10 Good

ema

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2021

2/10 Terrible

Henry

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

In fairness, the location was pretty convenient. That said, I’d probably say this is the worst hotel I’ve ever stayed in. Every surface in my room was stained, be it the bedsheets, curtains or walls. The room also smelled absolutely horrific and the toilet barely flushed. There were also bare wires on the floor which seemed a little dangerous. Probably best to avoid this place
Stayed 1 night in May 2021