See all properties

Britannia Palace Hotel Buxton & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Meeting facility
2 bars/lounges
Staircase
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Hot springs
Ensana Buxton Crescent
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 815 reviews
The price is €183
includes taxes & fees
3 Nov - 4 Nov
Ensana Buxton Crescent

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 1012 reviews
Rating 8 - Good. 351 out of 1012 reviews
Rating 6 - Okay. 184 out of 1012 reviews
Rating 4 - Poor. 104 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

Reviews

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very clean and good location but horrendous bed

Didnt have any food, the room was very clean and spacious though the bed was the worst I we have ever slept in, two singles pushed together, very hard and lumpy the floor might have been more comfortable there was also a constant drone ( air conditioning?)
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand, clean but potentially very creep

Pleasant staff. The hotel has a grandeur about it, but those days of grandeur are long gone. The hotel staff must do a great job, not the expense it must incur to maintain such a grand place. Our room was clean. The lobby was impressive and comfortable. There was no rush to leave the hotel after we checked out, which help our circumstances as our flight was a late flight. We had a room facing the rear, which had a disappointing view. Also our window was a wee bit grimey and probably not had a clean in a long time. Perfect location to explore the Buxton, near the Crescent and Opera house, restaurants and cafes. Aldo, bang next door to the train station on the Manchester line. Altogether, we had a great stay. However, I wouldn’t like to stay during winter or when it’s quiet. With all those long corridors, it would have a bit of the Shinning feel about it, with thoughts of Jack Nicholson wandering the corridors.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel heath facilities an extra charge. No guidance in the room regarding hotel facilities, etc
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with restaurants and bars a short stroll away.
Stayed 3 nights in Jul 2025

4/10 Poor

india

Liked: Property conditions & facilities, room comfort

Pool/ sauna costs extra to use.

Facilities such as pool/ sauna/ steam room were not included in my room rate. This was not clear at point of booking. The facilities swayed me to choose this hotel, so was very disappointed not to be able to use them.
Stayed 1 night in Jul 2025

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Hotel and grounds very good. Nice menu each evening. Good breakfast, Only negative was bedroom windows we’re screwed closed and no air conditioning only a stand alone fan
Stayed 4 nights in Jul 2025

8/10 Good

hilary

Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Property conditions & facilities
The building itself was impressive
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here for the third time. The room was spacious and comfortable and the breakfast was very good, lots of choice. The entrance lobby is striking with a beautiful staircase. There has obviously been an effort to restore the hotel from faded glory into somewhere you would want to stay. The pianist in the lobby on the Saturday evening was a nice touch. There is a £5 charge for 24 hours of parking which is very reasonable as finding a space in Buxton when its busy can be difficult. We will be returning soon.
Stayed 1 night in Jul 2025

8/10 Good

Retep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Card only not good for me we all need a option Goes against my privacy
Stayed 2 nights in Jul 2025

6/10 Okay

Janet

Travelled with partner
Disliked: Property conditions & facilities
Our room was really tired. The bathroom was damp, there was mould on the ceiling. When the room wasn’t cleaned, we asked at reception but we were told there was a piece of paper in the room explaining cleaning only happens if you request it the day before. What a policy! So, we have paid for a service we didn’t receive. Reimbursement for that would be good. Also, all food service stops in Buxton at 2100. It would be good if you could still obtain food in the hotel after that but no, you can’t. But, there was a lady working in the bar who really did go over and above when we asked her to prepare an Irish coffee for us. She did a great job.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed the night prior to a business meeting the next morning but a very grandiose old place with modern facilities and nicely located
Stayed 1 night in Jul 2025

10/10 Excellent

Anna-Liisa

Liked: Cleanliness, staff & service, property conditions & facilities
Old styled and graceful design.
Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Travelled with partner
Disliked: Property conditions & facilities
On arrival there were no available parking spaces (it's £5 a day and not solely for hotel visitors) so spent 20 mins waiting for a space before having to leave the car in a random area. Check in was ok. I can't comment on the shared areas as we didn't use them but overall downstairs looked fine. As soon as we reached the third floor, it was dated, tired and grim. The window in the room was stuck open by an inch, certainly wouldn't want to walk barefoot on the awful carpet, peeling wallpaper, countless visible pipes with peeling paint. Can't comment on the bathroom as we didn't bother looking in there as we'd already decided that we weren't going to stay. Sort of place I'd expect for £100 or less but for £200 a night they're having a laugh. The receptionist didn't seem surprised when we said we were leaving so I suspect it's not the first time this has happened, and to her credit she said she would authorise a refund. I'm sure there are nicer rooms, but I'd have expected more for the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Palace in Buxton is fantastic! I can’t wait to stay there again!
Stayed 2 nights in Jul 2025

4/10 Poor

Graham

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We were at the rear of the property on the 2nd tier of the ist floor, so after a 6 hour drive from west scotland I had to lug my suitcase up stairs and negotiate several doors to access our room. The room was basic as were the bathroom facilities. The place is in need of a spruce up. The following morning at breakfast my wife went to the ladies. They were generally unclean and there was a pair of soiled underwear on the floor. I know that there'd been a wedding the day before, but these things should have been sorted before the other guests sat down to breakfast. The hotel looks grand and impressive from the outside. The rooms and service need to catch up.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a fantastic position easily walkable into town, the room was clean the bathroom was basic but functional, the night time bar staff could work on his inter personal, and service skills being quite blunt and almost confrontational
Stayed 1 night in Jul 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peace Yaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emelda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DK

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps more staff in dining area.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities
The Palace Hotel is an imposing and very grand institution, doing its best to keep afloat in the c21. It feels like it has cut its costs - particularly staffing - to the bone. But it still gives a feeling of granduer. The food is good. Pity the coffee etc machines don't work too well!
Stayed 3 nights in Jun 2025

6/10 Okay

Karina

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025