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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Exterior
Staircase
Indoor wedding
Food and drink
Indoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(47 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(65 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute walk from Buxton Baths and 5 minutes on foot from Devonshire Dome
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for our one night stay. Just a shame that you have to pay for parking in the hotel car park on top of the room price.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in - appreciated upgrade to a lovely room with great views. Comfortable stay, great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault anything.
Stayed 1 night in Oct 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here several times and this was the smallest room we've ever had, even though we paid a bit more than the cheapest rate available.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Yasmin

Stayed 1 night in Oct 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good building shame about the rest

Rooms were clean but dated beds really not comfortable had better stays in a premier inn. The building was incredible with an amazing history was just a shame to see it not what you’d want to see for such a heritage building
Stayed 2 nights in Oct 2025

4/10 Poor

S

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cleaning provided despite asking poor smell from room bathroom flush not working properly. Overheated rooms, no proper accessories to hang clothes in washroom. No lift have to carry luggage to top floors. No staff at reception half the time. Paid parking. Avoid this one for sure
Stayed 3 nights in Oct 2025

6/10 Okay

Martin

Disliked: Staff & service, room comfort
Room allocated was in the basement, not the best...the central heating was blasting out, tried to turn the radiator down but it would not work. Informed the manger on reception who came down to look. The valve was broken he came back with a newer one again that did not work. We had the option to roast alive or put up with the radiator making a loud running water sound. He said it would be passed to maintenance for the next day. Well nothing was done at all . No apologies, no offer to move us rooms or anything else. Due to to this very poor service I would not stay here again or recommend it to anyone
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very good
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller, Travelled with group
Liked: Amenities
My room was over run with wasps, in the both mornings i woke up I had to remove the wasps, room 227
Stayed 2 nights in Sep 2025

4/10 Poor

Katelyn

Liked: Staff & service
Disliked: Cleanliness
Convenient location if you need the train. Lobby area and lounge were nice, but the room was disappointing for the price. The staff were nice and held my bags until checkin. I was in room 54 which ended up having bedbugs (I sadly didn't notice the bites until about an hour after leaving when I was on the train so did not get to notify staff). The double mattresses were lumpy and the linen didn't cover the mattress all the way. I usually check for bedbugs right away but the darker fabric must've hid the signs. Pool hours limited so did not get to use. Ok for one night but not worth the price for the bedbugs.
Stayed 1 night in Sep 2025

8/10 Good

davide

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jackie

Disliked: Room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Leena

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness
No early checkins, parking is 5GBP. Spa pool was lovely
Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was miniscule, not at all suitable to be classed as a 'standard double'. The bathroom door, when opened, was only centimetres away from the bottom of the bed. Really should be a single room. The pillows were hard and lumpy. It was quite disappointing given that the last time that I stayed there I had a really large room with high ceilings. Ask to stay in the main part of the hotel and not the back because it really is not comparable.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located with plenty of facilities this is a lovely classic hotel. Large clean room and excellent value. The staff in the bar and dining room were very helpful and friendly - especially as my partner is gluten free. Great palce from which to explore Buxton and the Peaks.
Stayed 1 night in Sep 2025

8/10 Good

elaine

Travelled with partner
Liked: Amenities
Great location for the town and amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and good stay

Good hotel and our room was clean but bed mattress was dated and could do with a replacement. Overall it was a good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with newly refurbished bathroom with walk in shower. Majestic hotel so close to town centre. Lovely atmosphere in bar and dining room with great carvery food. Polite and helpful staff. Excellent stay.
View from Conservatory
View from room
Stayed 5 nights in Sep 2025