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Palace Hotel Campo Grande

3.0 star property

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Photo gallery for Palace Hotel Campo Grande

Reception hall
Terrace/patio
Property entrance
Restaurant
Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Ary Coelho Square
    ‪5 min walk‬
  • Place, Belmar Fidalgo Square
    ‪13 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto Luxo

8.2 out of 10
Very good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quarto casal básico

Quarto casal básico | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto casal básico

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palace Hotel Campo Grande

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided.
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and an iron/ironing board. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Palace Hotel Campo Grande, you're just a quick walk from Shopping Pantanal. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a lift and a terrace
  • Steps from Shopping Pantanal and 5 minutes on foot from Ary Coelho Square
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Palace Hotel Campo Grande also features a terrace, laundry facilities, and room service (during limited hours). Free valet parking is available.

This 3-star Campo Grande hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Palace Hotel Campo Grande has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Campo Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Palace Hotel Campo Grande Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 284 reviews
Rating 8 - Good. 91 out of 284 reviews
Rating 6 - Okay. 47 out of 284 reviews
Rating 4 - Poor. 32 out of 284 reviews
Rating 2 - Terrible. 17 out of 284 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

8/10 Good

Munira Assaf

Travelled with family
Liked: Staff & service
Sim
Stayed 4 nights in Jan 2026

8/10 Good

Idevaldo

Liked: Cleanliness, amenities
Disliked: Staff & service
Quarto muito bom,mas o recepcionistas Nem um pouco simpático . Muito mal humorado Nao te respondi nem o que vc pergunta Péssimo pro trabalho que exerce Nao volto mais
Stayed 4 nights in Dec 2025

10/10 Excellent

Silvana

Stayed 2 nights in Nov 2025

10/10 Excellent

JOSE CARLOS

Stayed 2 nights in Dec 2025

8/10 Good

Marilucia

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Eric

Disliked: Staff & service
Sim, mas a diária de 26/27 janeiro era 26/27 dezembro. Houve auto salvamento do hotel com, que levou ao erro
Stayed 2 nights in Dec 2025

8/10 Good

Agripina Maria

Liked: Cleanliness, staff & service, property conditions & facilities
O colchão da cama estava horrível. Tinha deformidade , o que me impediu de uma boa noite de sono. Mas ,o resto tudo ok. Espaço limpo, atendimento top...Se trocar o colchão, voltarei mais vezes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wanessa

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café é simples, mas compatível com o preço da diária. O atendimento foi muito bom.
Stayed 1 night in Dec 2025

10/10 Excellent

MArineis

Stayed 2 nights in Nov 2025

10/10 Excellent

ivan adilson

Stayed 1 night in Dec 2025

10/10 Excellent

Wanessa

Stayed 1 night in Dec 2025

8/10 Good

Israel

Business traveller
Liked: Cleanliness, room comfort
Sim os produtos do café da manhã eram fresco, mas tinha pouca variedade de produtos. O hotel tem uma ótima localização.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marilucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável, ótima localização.
Stayed 2 nights in Oct 2025

8/10 Good

Keily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mais opções de frutas no café da manhã .
Stayed 1 night in Nov 2025

8/10 Good

Eriobaldo

Stayed 1 night in Nov 2025

6/10 Okay

Eriobaldo

Business traveller
Custo benefício bom, não muito confortável...
Stayed 1 night in Nov 2025

8/10 Good

Luiz Fernando

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
tudo ótimo. quarto, instalações, equipe, café da manhã, localização. meu chuveiro queimou e foi substituído prontamente. tudo em ordem. algo que senti falta: um bebedouro ou coisa que o valha, pra encher uma garrafinha dágua. se tem eu não encontrei!
Stayed 4 nights in Oct 2025

10/10 Excellent

Francisco Roberto da S.

Business traveller
Liked: Cleanliness, staff & service, amenities
Lugar calmo e limpo
Stayed 1 night in Oct 2025

8/10 Good

Rodrigo

Stayed 1 night in Oct 2025

10/10 Excellent

CLAYTON

Business traveller
Liked: Cleanliness, staff & service, amenities
Ótimo ambiente, funcionários acolhedores.
Stayed 2 nights in Oct 2025

6/10 Okay

Mi Ae

Razoavel
Stayed 6 nights in Oct 2025