Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Lobby
Reception
Indoor pool
Breakfast and dinner served
Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff International Arena
    ‪9 min walk‬
  • Cardiff Castle
    ‪13 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Panoramic Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

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About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with a safe and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, massages or body scrubs at Spa Naturel
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and fitness classes
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • 14 minutes by foot from Cardiff Castle and a 3-minute drive from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay for 2 nights in Cardiff was lovely. The hotel was spacious but it would have been good to have a quiet area to sit in during the day. We were going to eat in the restaurant on the night we arrived. However we found the menu rather predictable. However what made us change our mind about eating in was the horrendous noise coming up from the floor below us, the function room we were told. It made the room literally vibrate and it made me a little queasy.
Stayed 2 nights in Feb 2025

8/10 Good

Siobhan

Stayed 2 nights in Feb 2025

10/10 Excellent

Garin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ataff were incredibly friendly, the overall atmosphere of the hotel waa lovely, and the add ons as it was out anniversary were very kuch appreciated.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Aung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Amenities
Nice hotel good staff easy check in and out
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Not a hotel I would choose to stay in.

Parking was a nightmare! The hotel car park was full and trying to find another car park was not easy. Paying at the NCP car park was a pain. I had to download the app and it would not let me register my card. It took me an hour and a half to park my car. I also had to queue at Reception as there was only one receptionist at my he desk. We came to a Tennis Presentation function. The food served was very mediocre. Also, the bar on the First Floor closed at 11pm!
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely! The hotel was amazing. However the only two things I would say were slightly disappointing was for the balloons and banners birthday package I was told this included balloons (plural) but only found one and two small banners. The other thing is that I paid for a king bed in the privilege suites and got given two single mattresses stuck together. Other than This the food was amazing and great service. Probably the best hotel in Cardiff. Didn’t feel the safest in the area, but fine if you plan to stay in the hotel and leave for day trips.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, had the deluxe king suite and it was sensational. Lovely space for a break away from
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A yes from us!

Amazing stay again at the Mecure. Very busy but didn’t make any difference! We’ve been here a few times now. The amazing staff and the spa is defo a place to relax and enjoy whilst at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Business traveller
Room very cold and dining standards poor
Stayed 3 nights in Jan 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nowhere stated i had to pay £21 for parking, used card details as believed this was for standard for hotels as a guarentee yet card tapped and £21 taken out of my account. Could not use water after 9.p.m due to a shortage. So coming in from a concert and having to gonto bed covered in spilt alchol and sweat was not a nice experience, would have asked for a replacement hotel if we knew before check-in. Brekfast was not worth money paid for and selection of drinks at the bar was limited due to half of it being out of stock. Room and Hotel itself lovely and one of the comfiest beds slept in a hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Natasha

Travelled with family
Had girls doing videos in changing rooms how i was trying to change , jacuzzi wasnt working , pool wasnt up to standards , overall not happy as was looking forward to pool and jacuzzi my daughter was disappointed too.
Stayed 1 night in Jan 2025

8/10 Good

Daniel J

Stayed 1 night in Jan 2025

10/10 Excellent

Donal

Stayed 2 nights in Jan 2025

10/10 Excellent

Jwamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel in Cardiff

Dry nice room but the bathroom needs fixing
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Bed uncomfortable. Zipped together and at different heights. Cupboards tired and broken. Carpet and windows dirty. Gym showers covered in hair. Pool / spa loud and dirty
Stayed 3 nights in Jan 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 2 nights in Dec 2024

4/10 Poor

Nicola

Travelled with partner
Disliked: Amenities, property conditions & facilities
No atmosphere in bar. Additional payment for use of pool not expected. Will not stay there again
Stayed 1 night in Jan 2025