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Holiday Inn Express & Suites Cartersville by IHG

Property class: 3

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Photo gallery for Holiday Inn Express & Suites Cartersville by IHG

Property amenity
Free daily buffet breakfast
Exterior
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5628 Highway 20, Cartersville, GA, 30121
  • Place, Savoy Automobile Museum
    ‪3 min drive‬
  • Place, Piedmont Cartersville Medical Center
    ‪5 min drive‬
  • Place, Lakepoint Sports
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm Access)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Comm Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Cartersville by IHG

A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites Cartersville by IHG offers 84 accommodations with a safe and free newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Cartersville by IHG. During your stay, you'll be close to Piedmont Cartersville Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes tennis courts and a 24-hour gym
  • 6 minutes by car from Allatoona Lake and 8 minutes from Lakepoint Sports
Holiday Inn Express & Suites Cartersville by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Holiday Inn Express & Suites Cartersville by IHG. Free self parking is available.

This 3-star Cartersville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in July.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartersville Hotel
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Holiday Inn Express Suites Cartersville by IHG
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Holiday Inn Express & Suites Cartersville by IHG Cartersville

Holiday Inn Express & Suites Cartersville by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 511 reviews
Rating 8 - Good. 110 out of 511 reviews
Rating 6 - Okay. 28 out of 511 reviews
Rating 4 - Poor. 18 out of 511 reviews
Rating 2 - Terrible. 16 out of 511 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jan 2026

6/10 Okay

Scott

t
Stayed 1 night in Jan 2026

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Bambie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and not far from the Lake Point Complex. Would recommend and stay again!
Stayed 1 night in Jan 2026

2/10 Terrible

Rachael

Liked: Property conditions & facilities
Took way too long- we checked in late and we were all tired - the line was long and there was only one attendant
Stayed 1 night in Jan 2026

6/10 Okay

John P.

Stayed 1 night in Dec 2025

10/10 Excellent

Denna

Stayed 1 night in Dec 2025

10/10 Excellent

Myung Jin, Leamington

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Gym was open, food good
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The room was clean. Check in was quick.
Stayed 1 night in Dec 2025

10/10 Excellent

Bozena

Stayed 1 night in Dec 2025

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness, staff & service
We felt the room and facility itself was clean and well kept. However, we had brought our bathing suits in anticipation of going swimming in the indoor pool only to find out that it was closed.when we got there. I guess next time we will call ahead.
Stayed 2 nights in Dec 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Clean location. Safe vibe. Good breakfast. Easy location for my needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and bed comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

10/10 Excellent

Gerri

Stayed 1 night in Nov 2025

4/10 Poor

Kendal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I will say, the hotel was clean, staff was helpful and friendly, and the breakfast was great. However, I chose this hotel over several other (more affordable) hotels because hotels.com listed them as having an indoor pool. Upon arrival we discovered that the pool was closed. This was very disappointing, to say the least. I spoke with the manager at the Best Western and she said that had I looked on their website I would have seen that the pool was under renovation. She also told me that hotels.com is supposed to pull that information directly from their website and it should have been listed. I'm feeling very frustrated that I spent an extra $50 to get a hotel room where my kids could go swimming for absolutely no reason.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul L

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Wenying

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hot breakfast ❤️
Stayed 1 night in Nov 2025

8/10 Good

Timothy, Duxbury

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacy, Sheridan

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Oct 2025

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