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MainStay Suites Casper

2.5 star property

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Photo gallery for MainStay Suites Casper

Exterior
Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
551 Granite Peak Dr, Casper, WY, 82609
  • Eastridge Mall
    ‪5 min drive‬
  • Wyoming Medical Center
    ‪8 min drive‬
  • Casper Event Center
    ‪12 min drive‬
  • Casper, WY (CPR-Natrona County Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed

8.2 out of 10
Very good
(33 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Casper

Hotel with free parking, in the vicinity of Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
MainStay Suites Casper offers 93 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Casper. During your stay, you're just a quick walk from Wyoming Medical Center East Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Eastridge Mall and 9 minutes from Casper Planetarium
  • Dogs welcome for a fee
MainStay Suites Casper offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly MainStay Suites Casper. Free self parking is available.

Smoking is allowed in designated areas at this Casper hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mainstay Suites Casper
Mainstay Suites Hotel Casper
Casper Mainstay
Mainstay Suites Casper Hotel
Mainstay Suites Casper Hotel
Mainstay Suites Casper Casper
Mainstay Suites Casper Hotel Casper

MainStay Suites Casper Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property! Very close to Casper and great restaurants nearby.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
My TV wasn't working and the front desk staff went above and beyond to try to fix it. They replaced it and there was a new TV installed when I returned on Day 2. Greatly appreciated!! Will definitely stay here again! Very kind staff!!
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Robert, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and Great check in
Stayed 1 night in May 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Bathrooms were spotless. Beds were comfortable with plenty of pillows.
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is reasonable affordable
Stayed 3 nights in Mar 2025

4/10 Poor

Ann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Brenda K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
was not impressed with a closet that we were in ..... wont stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Trouble checking in

I originally booked this stay at Hotels.com for myself and 3 kids who needed a night in Casper for a wrestling trip. I later found out my mother wanted to come watch as well. Not having enough room for all of us, I called the hotel. Hotels.com said it was full for that night but the owner said they were o my at 40% capacity. I asked if he could book an additional room for us but for my mother so she can check into that new reservation. He was polite on the phone, he didn’t give me the rate but I didn’t care since we couldn’t cancel and I needed another room for her anyways. When I checked into my room the rate was $40 more than what online said. It took a bit for them to figure out why. They booked my mother, who had already checked in, to my room. I was going to be fine with this because we are family but before we figured out what happened (my mother being checked into my original booking) the owner was very rude to me. He said I was just trying to get a cheaper room and to rip him off. He said he would give me the price I was guaranteed but get my mother back and charge her the higher rate. His lack of ownership in this situation was appalling. He wanted to kick us out of the hotel and then told us it’s up to hotels.com to refund us. Which isn’t true, hotels.com would call the hotel to ask permission for a refund. We ended up staying it was clean and comfortable but I could not ever recommend this place due to the rudeness and lack of ownership of the owner.
Stayed 1 night in Apr 2025

10/10 Excellent

mikala

Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Not a good visit.

I’ve occasionally stay here when I come to Casper for the past 10 yrs or more. Back in August 2017 we stayed for a month. The past several years it has been deteriorating. They’ve eliminated the breakfast and do not take care of appliances in the room. The room (207) I had for this stay had a broken dishwasher and a toilet that would run every 5 minutes. The ice machine on our floor was broken and Wi-Fi in my room was off more than on. T Armstrong
Stayed 5 nights in Mar 2025

6/10 Okay

Frank, Evanston

Had to cancel, so don’t know
Stayed 1 night in Mar 2025

10/10 Excellent

Lorece

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Smooth and easy transition
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were above and beyond and so. Wry friendly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carrie

Liked: Cleanliness, staff & service

Cold showers

The gal that checking me in was wonderful. She was very friendly and super helpful. We were bummed to have to take cold showers. None of us out of 4 got a hot shower or even warm shower - not fun:(
Stayed 1 night in Mar 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Not great

I will not stay here again. There is clearly some sort of electronic interference happening that made my laptop almost unusable and glitchy (last stay I thought it was my laptop breaking down, after this stay I realize it's the hotel). Additionally, I saw only one employee (over multiple nights and mornings) who was doing her best but I ended up waiting ungreeted for 10 minutes at the front desk as she was checking rooms also.
Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast. Expensive
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who are helpful and kind
Stayed 2 nights in Mar 2025