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Waterfront Cebu City Hotel & Casino

Property class: 4

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Photo gallery for Waterfront Cebu City Hotel & Casino

Lobby
Outdoor pool
Gazebo
Lobby
Gazebo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1 Salinas Drive Lahug, Cebu City, Cebu City, Cebu, 6000
  • Place, Waterfront Cebu City Casino
    ‪1 min walk‬
  • Place, Ayala Malls Central Bloc
    ‪8 min walk‬
  • Place, Ayala Center
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Ambassador Room

Ambassador Room | Minibar, desk, blackout curtains, soundproofing

Ambassador Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ambassador Suite

Ambassador Suite | Minibar, desk, blackout curtains, soundproofing

Ambassador Suite

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, desk, blackout curtains, soundproofing

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, blackout curtains, soundproofing

Junior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, desk, blackout curtains, soundproofing

Superior Room

7.8 out of 10
Good
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout curtains, soundproofing

Deluxe Room

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | Minibar, desk, blackout curtains, soundproofing

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

Premier Room | Minibar, desk, blackout curtains, soundproofing

Premier Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Waterfront Cebu City Hotel & Casino

10 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottles of water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Citigym. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Waterfront Cebu City Hotel & Casino. During your stay, you're just a quick walk from Waterfront Cebu City Casino. Features include free WiFi in public areas and free self-parking, plus 10 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at Citigym
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Waterfront Cebu City Casino and a 3-minute drive from Ayala Center
  • Airport shuttle service available for a fee
Waterfront Cebu City Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A casino, a children's pool, and a hot tub are also featured at the business-friendly Waterfront Cebu City Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cebu City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
Uno – This buffet restaurant serves breakfast, lunch, dinner and light fare.
Tin Gaw – This restaurant specialises in Chinese cuisine.
Cafe Fortuna – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
La Gondola – This restaurant specialises in Italian cuisine.
Mizu – This restaurant specialises in Japanese cuisine and only serves dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: PHP 850 per person
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Fortuna
  • La Gondola
  • Mizu
  • Tin Gaw
  • Uno

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Casino (37,674 square foot of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Sauna

Accessibility

  • No lift

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterfront Cebu City Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Steve

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I have stayed at the Waterfront Hotel over 20 times. This will be the last stay as soon as we arrived at the hotel, we parked the furthest You can possibly be from the entrance to drop off our child who is going to stay with their grandparent staff came out and told us that we couldn’t park there twice even after we explained we’re just transferring the baby. I had reservations for two rooms, both suites, and the second room, for my mother, wasn’t available until almost 2 hours after check-in. we were offered nothing in compensation, except extended checkout hours, which didn’t make any sense for us because we were leaving the next day on an early flight. And the toilet was leaking in our room. Terrible service all around. Steve Morris

10/10 Excellent

Iren

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 3 nights in Jan 2026

8/10 Good

Peter

Stayed 5 nights in Jan 2026

10/10 Excellent

Imelda, Las Vegas

Stayed 3 nights in Jan 2026

6/10 Okay

steve

Liked: Amenities
The staff did a wonderful job for me, especially food and beverage team for the morning breakfast and room service. Would this be my first time in Cebu I was under a complete different impression of where this hotel was located. I feel tricked because it said waterfront Cebu hotel and Casino. The name should be a long way from the waterfront, Cebu hotel and Casino. I miss my plane out of the airport because you were so far from the airport and I was stuck in an hour worth of traffic just to go a little bit of miles. Very disappointed will not come back there because of this reason.
Stayed 7 nights in Jan 2026

10/10 Excellent

Teresita Berganio

Liked: Cleanliness, property conditions & facilities
Awesome coldest stay. Clean, convenient and good food
Stayed 4 nights in Jan 2026

6/10 Okay

Julius Caesar

Travelled with partner
Washroom need to be renovate, more towels and face towel
Stayed 5 nights in Jan 2026

8/10 Good

Satoru

Stayed 5 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness
Staff are courteous, helpful and professional.
Stayed 1 night in Jan 2026

4/10 Poor

Brian

Liked: Room comfort
Disliked: Staff & service
Very dated hotel. In severe need of updating. Especially the bathrooms. Service was awful. In room phone didn’t work. Asked 3-4 times to get it fixed. One time a guy showed up and said it was broken. Was there six days - never was fixed. Worst part was the WiFi. Very weak.
Stayed 6 nights in Jan 2026

8/10 Good

Ralph, Norco

Stayed 3 nights in Jan 2026

8/10 Good

Alvin

Liked: Property conditions & facilities
Although the rooms need updating, they are still cozy and comfortable. The staff has become colder compared to the staff 10 years ago who were friendlier and more attentive to the needs of the guests.
Stayed 2 nights in Jan 2026

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just three years ago they had lots more drinks to serve, also ham, cheese. But still good quality on what they have.
Stayed 2 nights in Jan 2026

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities
Rooms were nice and clean Staff very friendly big hotel outdoors swimming pool and very big gym. Can be difficult getting a taxi from there. Would recommend getting a grab.
Stayed 3 nights in Jan 2026

8/10 Good

Myra

Liked: Cleanliness, amenities
Room is old but nice. Staffs are good.
Stayed 3 nights in Jan 2026

4/10 Poor

L Douglas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check-in took one hour, all of which was spent standing at the counter. They gave no explanation beyond “we’re waiting on your room”. We then got a room different from what we reserved, two twin beds instead of one king. The bathtub was very dangerous. The bottom was curved all the way to the middle. There was nowhere flat to stand. The side was wide making it hard to get in and out without risk of slipping. The shower head was old and sprayed every which way. This is an old hotel that used to be fancy but isn’t anymore. At the breakfast buffet there were multiple dishes that didn’t get refilled the whole time we were there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Roel

Stayed 2 nights in Jan 2026

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes the room was very clean and clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan, Kodiak

Liked: Cleanliness, amenities, property conditions & facilities
Excellect
Stayed 6 nights in Jan 2026

10/10 Excellent

Lillian A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was great… room was clean and spacious… staff was courteous & responsive
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and good room is clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Michaelangelo Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the friendliest and most courteous, far exceeding expectations. They couldn’t have been more warm and welcoming. They were absolutely phenomenal.
Stayed 1 night in Jan 2026

6/10 Okay

Evan

Liked: Cleanliness, amenities, property conditions & facilities
The room was too cold . Hard to adjust air conditioning
Stayed 1 night in Jan 2026

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