4/10 Poor
Joyce
2 Mar 2026
Disliked: Cleanliness, property conditions & facilities
I rarely write a review, but too many things about my stay that were unsatisfactory.
The pictures online looked nothing like the Red Roof we stayed in. The ac/heating unit made a terrible squeaking sound every time it kicked on, and I wear ear plugs! There was a weird smell, but to be expected from such an old room. It’s very obvious that the rooms don’t get cleaned very well. The base that the mattress sits on was extremely dirty and was collecting lots of past guest’s loose hairs. There is no in room small coffee pot, so I walked down to the office to see if they had some. They did, but only had powder creamer and no lids. I opened the microwave in the room to heat it up and found a wet wash cloth sitting inside, because a dinner was heated in it, and blew up everywhere. It was really gross, so drank my coffee luke warm. We were traveling a ways, so had a small cooler with us. I walked down to the ice machine to get some ice for our refrigerated items that I put in the little mini fridg, and nothing would come out!! I went to the office to inform them, and they just said it didn’t work, no ice. That was a bummer since I had food to keep cold. I’m 59 years old, and this is the first time ever that I haven’t been able to get ice at a hotel. The other first for me was when I went to check out, and he said he had to check the room in order for us to get the $50 deposit back.
Joyce
Stayed 1 night in Mar 2026
