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Hilton Garden Inn Charlotte Uptown

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte Uptown

Restaurant
Exterior
Reception
42-inch LCD TV with cable channels, TV, pay films
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
508 East Martin Luther King Jr. Blvd., Charlotte, NC, 28202
  • Place, NASCAR Hall of Fame
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

42-inch LCD TV with cable channels, TV, pay films

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Premium bedding, desk, laptop workspace, blackout curtains

Standard King

8.4 out of 10
Very good
(70 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queens

42-inch LCD TV with cable channels, TV, pay films

Two Queens

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Area)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Large Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite

King Suite | Living area | 42-inch LCD TV with cable channels, TV, pay films

King Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Charlotte Uptown

Hotel with a restaurant, steps from NASCAR Hall of Fame
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Hilton Garden Inn Charlotte Uptown offers 181 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Charlotte Uptown's great location. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from NASCAR Hall of Fame and 4 minutes on foot from Charlotte Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Hilton Garden Inn Charlotte Uptown also features a fitness centre, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn Charlotte Uptown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults and USD 8 to 25 for children
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Covered self-parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte
Hilton Garden Inn Charlotte Uptown
Hilton Garden Inn Uptown
Hilton Garden Inn Uptown Charlotte
Hilton Garden Inn Uptown Hotel
Hilton Garden Inn Uptown Hotel Charlotte
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte Uptown Hotel
Hilton Garden Charlotte Uptown
Hilton Garden Inn Charlotte Uptown Hotel
Hilton Garden Inn Charlotte Uptown Charlotte
Hilton Garden Inn Charlotte Uptown Hotel Charlotte

Hilton Garden Inn Charlotte Uptown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1179 reviews
Rating 8 - Good. 234 out of 1179 reviews
Rating 6 - Okay. 114 out of 1179 reviews
Rating 4 - Poor. 51 out of 1179 reviews
Rating 2 - Terrible. 56 out of 1179 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Danita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Annie

Stayed 3 nights in Nov 2025

8/10 Good

Demaris

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but our room was not ready until 5pm even though check in said 4pm. The manager said he would check on the room and left us at the desk for 35 minutes without updating us or asking us to wait. They did give us “free” parking when I asked another employee to check the status of the room but still seems dysfunctional
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Stacia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room clean, easy access to event and Uptown Charlotte.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

6/10 Okay

Darlene

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room condition was good. It was a delay getting in the room about 30 minutes.
Stayed 1 night in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

2/10 Terrible

Cagri

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hilton Garden Inn Charlotte – Very Disappointing Experience with Service and Management Our stay at this hotel was unfortunately far below expectations. While the property itself appeared decent, the staff attitude and management response completely ruined our experience. We went down for breakfast and waited over 20 minutes before anyone approached our table. When the waiter finally arrived, the interaction was far from friendly — the staff seemed irritated and dismissive, which made the start of our day unnecessarily unpleasant. For a hotel under the Hilton brand, this level of service was surprising and disappointing. Later, due to airport closures, we decided to extend our stay by one more night. We confirmed the extension twice with the front desk, even making sure the change was properly updated. However, when we returned later, we were told that the reservation was never extended. The receptionist on duty gave us attitude instead of offering help or an apology. When we asked to speak with a manager, Mr. R. Her came to assist — but instead of resolving the issue calmly, he was defensive, tense, and shockingly rude. Rather than trying to de-escalate the situation, his tone and body language only made things worse. We travel frequently and understand that mistakes can happen, but what truly matters is how staff and management handle them. In this case, there was no ownership, no apology, and no effort to make the situation right. Overall, while the location might be
Stayed 2 nights in Nov 2025

10/10 Excellent

Shahrukh, Sugar Land

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Nice breakfast. Location excellent wrt conference being held across the street. Helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy M.

Liked: Cleanliness, staff & service, amenities
Very walkable distance to The Spectrum Center, which is why we were there. Check in was easy and the staff was very nice. Enjoyed talking with Fernando at the bar. Flatbread pizza was awesome. Will stay there again when we visit Charlotte. Only downfall was coffee pot in room did not work.
Stayed 1 night in Nov 2025

8/10 Good

Danielle, Parker

Travelled with partner
Liked: Cleanliness, staff & service
We liked the ease of check in and how it was very clean. Multiple outlets are great! I think we had received this room in error - toilet constantly runs after flushing and outlet is missing a screw so the outlet box comes off the wall. And couldn't fix the blinds - it was bright all night and pillow were odd. Too flat or stiff, or I sick I to them. Beds were comfy and bathrooms well stocked.
Stayed 1 night in Nov 2025

10/10 Excellent

Elodie

Stayed 2 nights in Nov 2025

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Checkin had seven guests in line, one employee checking everyone in and took too long. The employee did a good job and was polite, but he did not have enough help. I was asked if I wanted “valet” parking for a charge of $35 per day. I responded yes. The standard understanding of valet parking is that someone parks your car. When I returned with my car key, I was told that you have to park your own car. Serious bait and switch situation here. Lots of nickel and diming at this hotel with no continental breakfast and maid service every other day. The latter issue should be included in the Expedia informational details. The bar mixologist Gari Fields was excellent. He was very friendly, attentive and knowledgeable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

TIMOTHY K

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Friendly helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful view of the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leif Jonny

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramona

Stayed 2 nights in Oct 2025

6/10 Okay

Erica

Travelled with group
Liked: Amenities, property conditions & facilities
There was no heat in the room. They staff only offered blankets. not to move rooms and they didn’t have heaters.
Stayed 1 night in Nov 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
Very clean and nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Markita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had an excellent day the room was spotless. The staff were very friendly and excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Tammy J

Liked: Cleanliness, staff & service, amenities
clean room, nice fitness center with a peloton bike
Stayed 3 nights in Oct 2025