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Alexandre Troya

4.0 star property

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Photo gallery for Alexandre Troya

Property grounds
Creator video
Exterior
Terrace/patio
Sauna, hot tub, steam room, hot springs/mineral springs

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Place, Playa de las Américas
    ‪2 min walk‬
  • Place, Torviscas Beach
    ‪5 min walk‬
  • Place, Siam Park
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Studio Suite, Balcony, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

10.0 out of 10
Exceptional
(7 reviews)
  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

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About this property

Alexandre Troya

Beach resort with 3 outdoor pools, near Siam Park
Catch some rays at the nearby beach or spend the day relaxing at Alexandre Troya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Alexandre Troya offers 354 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Alexandre Troya. During your stay, you're just a quick walk from Playa de las Américas. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants.
  • Free WiFi
  • Enjoy international cuisine with pool views at Restaurant La Palapa, one of the property's 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, deep-tissue massages or Ayurvedic treatments at Natural Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Playa de las Américas and a 3-minute drive from Siam Park
Some rates at Alexandre Troya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alexandre Troya offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 1119 square feet (104 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the family-friendly Alexandre Troya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Adeje resort is smoke free.

Restaurant La Palapa – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.
Restaurant Arena – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bar Salón – On-site piano bar. Open selected days.
Bar La Palapa – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (1,119 square foot of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Conference rooms (surcharge) may be available on request; advance booking is required.
Property Registration Number H-38-4-0000177
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona

Alexandre Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 368 reviews
Rating 8 - Good. 157 out of 368 reviews
Rating 6 - Okay. 69 out of 368 reviews
Rating 4 - Poor. 25 out of 368 reviews
Rating 2 - Terrible. 11 out of 368 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A decent hotel but will charge for everything.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.
Stayed 4 nights in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alecu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nirma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.
Stayed 7 nights in Aug 2025

8/10 Good

Elizabeth lindores

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel very nice staff
Stayed 10 nights in Jun 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 5 nights in May 2025

10/10 Excellent

Elin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great, helpful staff, clean, friendly, lots to do
Stayed 5 nights in Apr 2025

10/10 Excellent

Seamus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was full of ants ‘ they moved me , so it was ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Georgina Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
Stayed 4 nights in Mar 2025

8/10 Good

Rachel

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Stayed 5 nights in Feb 2025

6/10 Okay

Carmel Mary

Travelled with partner
Liked: Cleanliness
Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Stayed 7 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jeanette, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Stayed 7 nights in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Stayed 7 nights in Dec 2024

6/10 Okay

Kerri Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

John lewis

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Sigrún

Stayed 7 nights in Jun 2024

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Stayed 5 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Stayed 6 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Stayed 9 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024