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Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

Indoor pool
Property amenity
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • Parking included

Explore the area

View in a map
805 W Arrowood Rd, Charlotte, NC, 28217
  • Place, Carowinds Theme Park
    ‪7 min drive‬
  • Place, Billy Graham Library
    ‪8 min drive‬
  • Place, SouthPark Mall
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Comms Accesible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Accessible (Comms Accesible)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

Hotel with free breakfast, in the vicinity of Billy Graham Library
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG offers 98 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Billy Graham Library and 9 minutes from Charlotte Premium Outlets
Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG also features gift shops/newsstands, a picnic area, and concierge services. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to April 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are available for USD 10.0.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Arrowood
Holiday Inn Express Charlotte Arrowood
Holiday Inn Express Hotel Charlotte Arrowood
Holiday Inn Hotel Arrowood
Holiday Inn Express Hotel Arrowood
Holiday Inn Express Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Express Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood by IHG
Holiday Inn Express Hotel Suites Charlotte Arrowood an IHG Hotel

Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 861 reviews
Rating 8 - Good. 221 out of 861 reviews
Rating 6 - Okay. 78 out of 861 reviews
Rating 4 - Poor. 27 out of 861 reviews
Rating 2 - Terrible. 30 out of 861 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karma

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

4/10 Poor

Gary

The room had a musty smell when we walked in, the tv remote did not work, called the front desk to get another room and were told that they didn’t have one. I stay frequently at holiday inn express, this one didn’t meet my expectations. On the plus side the, we checked out before the breakfast started and the overnight front desk worker was extremely nice and got my wife and I a little to go bag.
Stayed 1 night in Jun 2025

8/10 Good

Scott, Fairfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent for price. Would stat again
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Stayed 2 nights in Mar 2025

10/10 Excellent

j

Stayed 1 night in Jun 2025

8/10 Good

chris

Stayed 1 night in Jun 2025

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our way to Florida.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family
Great room, extra clean!!
Stayed 1 night in Jun 2025

10/10 Excellent

RACHEL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

SAID, El paso

Liked: Cleanliness, amenities, property conditions & facilities
Very good and the location is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

DiShawn, Columbia

Liked: Cleanliness, amenities, property conditions & facilities
Good accommodations
Stayed 1 night in May 2025

8/10 Good

Lavinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay. The staff was very welcoming and friendly. The service and cost were very good. We only had one incident with the pull out sofa bed. Overall we give it a thumbs up.
Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
The room did not smell great upon arrival, my son referred to it like cigarette smoke, my mom who came in after said a musty dog, to me more so like a bad mop.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and front desk female at check in was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charlotte NC

We got in around 830pm there was a young gentleman at the desk, I did not get his name but he was super nice and very helpful, we talked for about 10 minutes.
Stayed 1 night in May 2025

6/10 Okay

Roger, Duncanville

Travelled with family
it was ok
Stayed 2 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very spacious and comfortable. The indoor pool was certainly a plus.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lawrence s.

Travelled with family
Liked: Amenities
Room was very clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large shower. Bright light on the mirror. Quiet. Elevator was slow and slightly jerked on startup in either direction. Very clean. Sheets were pushed to the bottom of the bed like someone had slept there.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

8/10 Good

Loushandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service
It was loud inside the hotel. Needed noise control after 11. The elevator sounded like it was knocking. Just 1 elevator for that hotel was not enough.
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast very clean nice area
Stayed 2 nights in Apr 2025