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Comfort Inn Chattanooga Downtown Southside

2.5 star property

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Photo gallery for Comfort Inn Chattanooga Downtown Southside

Seasonal outdoor pool
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

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2420 Williams St, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪15 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Chattanooga Downtown Southside

Hotel with free breakfast, near Chattanooga Choo Choo Historic District
A fitness centre, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Housekeeping is available on request.
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn Chattanooga Downtown Southside. During your stay, you'll be within walking distance of Chattanooga Choo Choo Historic District. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Chattanooga Convention Center and a few minutes from Chattanooga Choo Choo Historic District
  • Pets welcome for a fee
Comfort Inn Chattanooga Downtown Southside offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Inn Chattanooga Downtown Southside also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2025

4/10 Poor

Camryn

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointment

The young man that checked us in was awesome! Welcoming and professional. Unfortunately the room was not clean. There was hair, tons of it, in the tub and the toilet. The sink and mirror were dirty too. The bath mat was not fresh. I went to the lobby but they were low on options. I went to the store and bought cleaning supplies and cleaned the bathroom myself. The next morning I spoke with a manager. She was rude and disinterested. I was appalled by her attitude the two times I had to talk to her. On day 2, I noticed drops of blood across the carpet. Carpet is darker so I missed it initially. The breakfast was good. The gym was rough. No cleaning supplies and it was not cleaned in the 3 days that I used it! The beds were comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Paige

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok.

Front desk staff at check in is nice. Breakfast guy is awful and rude. He closes by 830 and hours are till 9. If you ask him a question he will yell at you. Had front desk lady pounding on my door at almost 10pm to tell me to lock my door. She just kept pounding louder and yelling front desk louder and louder. I had spent almost 2 hours rocking my baby to sleep. She woke him up. Pool is okay, just kinda dirty from being outside. The area is pretty bad, but where the hotel sits there’s nothing around so had no issues. I wouldn’t chose to stay here again due to the breakfast staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was extremely clean The front desk staff was always nice The breakfast was extremely lacking, and the man in charge was extremely rude. He really put a damper on our stay. He would start taking everything away and turning it off 30 minutes before it ended and when you asked he would yell at you that you need to come earlier. My 3 year old autistic son needed a cup, and unknowingly grabbed a cup of hot coffee which spilled all over him. The man’s response was to shake his head and hands in anger. If it wasn’t for him, our stay would have been 5 star. If you have young children who enjoy the breakfast I would avoid this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Alice

Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay with comfortable beds and pillows
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful!
Stayed 1 night in Jul 2025

4/10 Poor

Jenifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC unit is from the 1980’s and very loud. We had no shower curtain. The bathtub faucet was leaking. The beds were not horrible but a little on the firm side which is fine with me. The pool was filthy. Otherwise the property seemed cleaned. I would have liked to have been greeted upon entry since we were the only ones at the desk at the time but the lady behind the desk was training someone which I understand and sat there a minute before being greeted.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nina, Mandeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to ruby falls
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the desk was very polite and professional and quick
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Clean and close to all the things we had planned
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was close to our convention downtown without being crowded. Best of all worlds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shine

Stayed 1 night in Jul 2025

4/10 Poor

Brantly

Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
staffs willingness to provide the information needed to make our stay a pleasant one thank you
Stayed 3 nights in Jul 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ALTAF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Easy accessible. Nice breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John stephen

Liked: Amenities
It is good. We enjoyed.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi LeAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, great shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Was surprised how quiet it was in our room considering the close proximity to the interstate. Staff very polite.
Stayed 3 nights in Jul 2025