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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains
Exterior
Free daily buffet breakfast
Free daily buffet breakfast
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪6 min walk‬
  • Place, Heritage Park
    ‪16 min walk‬
  • Place, Schaumburg Convention Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.2 out of 10
Very good
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Room, 1 King Bed (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Chicago NW - Arlington Heights by IHG gets high marks from our customers. During your stay, you're just a quick walk from OSHA Training Institute. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights by IHG. Self parking is free.

This Arlington Heights hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1009 reviews
Rating 8 - Good. 267 out of 1009 reviews
Rating 6 - Okay. 80 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
I was very Happy with my stay at The Holiday Inn.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

TOBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly consistent, adequate Holiday Inn Express. Staff was friendly and accommodating, room was clean and comfortable, location was decent, surrounding area was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, super helpful staff!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, comfortable bed, quiet location with good accessibility
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very nice stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesseca

Liked: Cleanliness, staff & service, amenities
Very clean , excellent breakfast and amenities, they were so kind about our last minute schedule change for my daughter's cheer competition. We will definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities
Disliked: Staff & service
Cleanliness, excellent maintenance, excellent breakfasts
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mathi

Clean room. Good Breakfast. Highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth Avon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff and amenities were great. Only thing that could have been better was the shower head.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Ethan

Liked: Staff & service
Good hotel, I enjoyed it.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sukehiro

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and breakfast is good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awsome, the breakfast was good.The room was clean, over all a good experience.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Feng

Liked: Cleanliness, amenities
Clean, staff are nice, excellent experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, property conditions & facilities
Very clean breakfast good safe area
Stayed 2 nights in Nov 2025
Verified

8/10 Good

FIGEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities
Great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Takeya

Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use laundry and the shuttle this time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Breakfast was yummy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
clean and front desk was very friends and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laurette

Liked: Staff & service, property conditions & facilities
Excellent value for the price. Very quiet. Breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quiet and comfortable. Hotel is in a great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience staying here.
Stayed 7 nights in Sep 2025

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