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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Welcome to Holiday Inn Express & Suites, featuring a modern architectural design with a flat roof and covered entrance.
Relax in a spacious room with a bathtub, wooden bench, and wall-mounted TV.
Stunning lobby with a staircase, seating area, and abstract art.
Relax and unwind by the pool, surrounded by comfortable seating areas and lush greenery.
Enjoy a self-service dining experience with a variety of food options, including turkey sausage and bacon.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Woodfield Mall
    ‪15 min drive‬
  • LEGOLAND® Discovery Center
    ‪15 min drive‬
  • Schaumburg Convention Center
    ‪17 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Freestanding Bath)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Dining Area)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Stunning facade with a central entrance, triangular gable roof, and windows on each floor.

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1008)
The price is €176
for 1 room
includes taxes & fees
2 Aug - 3 Aug
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About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Hotel with free breakfast, in the vicinity of Wheaton College
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago West-Roselle by IHG. During your stay, you'll be within walking distance of 4 Paws Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Schaumburg Medieval Times and 15 minutes from Arboretum of South Barrington
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square metres) and includes a conference centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle by IHG. Self parking is free.

This Roselle hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire facility is non smoking yet people were smoking in the rooms to the point I had to leave
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool and hot tub were not accessible because they were broken. The shower water was either extremely hot or extremely cold (couldn't adjust the water temperature). I was very disappointed.
Stayed 1 night in Apr 2025

6/10 Okay

Frederick, Madison

Travelled with partner
Coffee was not replenished when asked. A guy was passed out in the lobby. Noise outside the window with booming bass.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the facility was clean the room was phenomenally awesome clean and the dude that checked me in was awesome I really appreciate how he was so polite and nice
Stayed 1 night in Apr 2025

4/10 Poor

Roger E

Disliked: Cleanliness, staff & service, property conditions & facilities
I really don't think you care, but if you do you can contact me. To many issues to list.
Stayed 2 nights in Mar 2025

8/10 Good

Lora

Liked: Staff & service
Room was clean. Beds were a bit firm. Staff was friendly and accommodating. Breakfast was great.
Stayed 1 night in Mar 2025

6/10 Okay

Thanh

Stayed 3 nights in Mar 2025

10/10 Excellent

Erasto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted by the nicest staff once arrived and they were really helpful
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth it

Booked based on amazing pictures of property, but in reality not that amazing. Hot tub was tarped off with a fence around and not functioning. Pool was too cold. Workout room missing a bunch of weights, and drinking fountain didn't work. Son let front desk know and asked if they had any other water available. She offered to charge the room $3 for a bottle. When we came down for breakfast, we saw another drinking fountain near the common area. Breakfast was ok, but not as great as advertized. Ice machine on our floor didn't work, hot water took forever to get and almost lasted for one shower. No working exhaust fan in bathroom. Bed hard. Won't stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Stayed 1 night in Mar 2025

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not available. Elevator broke several times in 2 1/2 days. Had to be moved to another room because the plumbing was broke. The new room had lights out and another plumbing issue that was somewhat tolerable. We were woke up around 11:30 pm on Saturday night by loud and obnoxious guests, and when we called the desk they did nothing. Pool was filthy. Would not recommend to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashlee Danielle

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually arrive a night early for our trip and Erica was very accomadating and found us a room at 2:00am. She was very kind and helpful. We stay here a few times a year and really like this hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel staff was super friendly, breakfast was ok. We've stayed here before but it appears more run down. One elevator didn't work, the hot tub was closed, the exercise room had no weights between 5-35 lbs. In our room, the light above the counter didn't work, the outlet didn't work and the outlet on the lamp didn't work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abahjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, fast, and affordable
Stayed 1 night in Mar 2025

10/10 Excellent

Aislynn

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jake

Stayed 4 nights in Mar 2025

4/10 Poor

Robin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Stayed 1 night in Feb 2025