Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Lounge
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Cadillac Palace Theatre
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(101 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Executive Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn Chicago Downtown/Loop

Hotel with free breakfast, steps from Chicago Loop Synagogue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Residence Inn Chicago Downtown/Loop. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Chicago Loop Synagogue and 3 minutes on foot from Rookery
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 78 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 20 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 46 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Chintana

Stayed 2 nights in Sep 2025

10/10 Excellent

kristen anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Nice staff. Nice bar. Nice room
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with group
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aurora

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staff is lovely. Rooms were spacious and breakfast was good. Would definitely stay again.
Stayed 5 nights in Aug 2025

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was stinky
Stayed 1 night in Sep 2025

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and awesome breakfast?
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 1 night in Jun 2025

10/10 Excellent

Maxim

Liked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Sep 2025

10/10 Excellent

Jair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it and the receptionist was awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and walkable area!
Stayed 2 nights in Sep 2025

8/10 Good

Fifi

Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice people can’t wait to stay again
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Family friendly , with kitchenette and free buffet breakfast.
Stayed 4 nights in Aug 2025

8/10 Good

Meaghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The daily breakfast was great. Enjoyed the variety of food offered each morning. The location was great. It was very easy to find your way around. Would recommend!
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great hotel friendly staff

Front desk was very polite and helpful in every way. However our room has a bad bathroom door that we couldn't shut all the way or else I had to lift it off track and un-wedge it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was above and beyond amazing. Miguel at the front desk was so amazing. The hotel is in a great location walkable to most tourist attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional. And I was very content with the customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to have the restaurant food in the bar/lounge was fantastic! Great service and fantastic food in a much quieter atmosphere!
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from many amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025