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Staypineapple, An Iconic Hotel, The Loop

4.0 star property
VIP Access

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Photo gallery for Staypineapple, An Iconic Hotel, The Loop

Interior detail
View from property
50-inch LCD TV with cable channels, iPod dock, streaming services
Front of property
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
1 W Washington St, Chicago, IL, 60602
  • Place, Cloud Gate
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Burnham King

Premium bedding, down duvets, pillow-top beds, in-room safe

Burnham King

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Atwood Queen

Premium bedding, down duvets, pillow-top beds, in-room safe

Atwood Queen

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Atwood Queen Mobility Accessible w/Tub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Atwood Queen Mobility Accessible w/Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Burnham Two Double Mobility Accessible w/Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Burnham Two Double Mobility Accessible w/Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham Two Double Mobility Accessible w/Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Burnham Two Double Mobility Accessible w/Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham 2 Two Queen

Premium bedding, down duvets, pillow-top beds, in-room safe

Burnham 2 Two Queen

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reliance King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Reliance King Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Reliance King Suite Mobility Accessible w/Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Reliance King Suite Mobility Accessible w/Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Millennium Park View King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Millennium Park View King Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Staypineapple, An Iconic Hotel, The Loop

A fitness centre, valet parking and coffee/tea in a common area are available at this smoke-free hotel. Other amenities include a meeting room, free use of bicycles and dry cleaning. Housekeeping is available on request.
Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of Staypineapple, An Iconic Hotel, The Loop's great location. During your stay, you're just a quick walk from Michigan Avenue. A gym, dry cleaning service and a meeting room are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute walk from Chicago Cultural Center and 5 minutes on foot from Chicago City Hall
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Staypineapple, An Iconic Hotel, The Loop offers its guests a fitness centre and complimentary bicycles. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Staypineapple, An Iconic Hotel, The Loop. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Valet parking on site (USD 75 per night)
  • Limited on-site valet parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.29 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burnham Chicago
Burnham Hotel
Hotel Burnham
Kimpton Burnham Hotel Chicago
Staypineapple Alise Chicago Hotel
Staypineapple Alise Hotel
Staypineapple Alise Chicago
Staypineapple Alise
Staypineapple Iconic Hotel Loop Chicago
Staypineapple Iconic Hotel Loop
Staypineapple Iconic Loop Chicago
Staypineapple Iconic Loop
Hotel Burnham Kimpton
Hotel Burnham a Kimpton Hotel
Kimpton Burnham Hotel
Staypineapple at The Alise Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel
Staypineapple, An Iconic Hotel, The Loop Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

Staypineapple, An Iconic Hotel, The Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1040 reviews
Rating 8 - Good. 155 out of 1040 reviews
Rating 6 - Okay. 50 out of 1040 reviews
Rating 4 - Poor. 15 out of 1040 reviews
Rating 2 - Terrible. 19 out of 1040 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Theresa

Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beds are very comfortable and clean. Was given a room with a great view which was very much appreciated. However, the shower had a considerable amount of black mold. Not sure why you would have wallpaper in a bathroom with no ventilation. As someone who is allergic to mold this was a bit of a bummer. The rest of the hotel seemed in tip top condition and the staff were fantastic.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christiano

Liked: Cleanliness
Clean room, helpful staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were very comfortable. The staff was very friendly upon check in. Loved the location to everything downtown.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jane

Stayed 1 night in Dec 2025

10/10 Excellent

gina

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Room was clean loved he individual duvet covers. Restaurant was good.
Stayed 1 night in Dec 2025

8/10 Good

Pauline

Liked: Cleanliness
Clean
Stayed 3 nights in Dec 2025

2/10 Terrible

Hajime

Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean, comfy bed, love the hotel robe, friendly staff, delicious cookies. Bathroom could use some updating but overall great stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tom

Stayed 2 nights in Dec 2025

10/10 Excellent

MICHELE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night. Beds were comfy. Plenty of hot water for showers. Bar was only open til 9 pm. Restaurant opens at 9 am. Walked to the Goddess and the Baker for breakfast before that.
Stayed 1 night in Dec 2025

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, great bedding, perfect location especially if you're visiting the Christkindlmarket
Stayed 3 nights in Dec 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, staff was very friendly, and the rooms were clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, historic hotel in absolutely ideal location, steps from Chicago Theatre, Michigan Ave and Millenium Park. Nice touches of hospitality, like free welcome drink, plate of berries and macaroons and a bottle of Prosecco.
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia, Des Plaines

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
They deserve a higher than a 5 star rating ! The room and the view was amazing. Very clean the robes and towels and the beds were the most comfortable items I have ever seen. And the staff? They went above and beyond to make our stay perfect. And to find out it’s a pet friendly hotel? I most definitely will be back. All the extra amenities on top of everything? This place is a must stay hotel.
Stayed 1 night in Dec 2025

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, amenities
Amenities the best , customer service ok
Stayed 1 night in Dec 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here when it was the Burnham and thankfully it is still a gorgeous property. Very noisy outside - street “drummers” were loud and incessant from 8am - 7pm. Missed the old wine/happy hour.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a perfect experience at Staypineapple. They took such good care of my toddler and me. They went above and beyond over and over again, from helping me get all our luggage into our room to leaving a stuffed animal and candy for my little one to bringing complimentary milk and cookies to us to squeezing us into the busy restaurant to checking in on us throughout our stay. The staff was exceptional, and the location was perfect for everything we wanted to do.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the stuff was kind, the location was was great . I would recommend Staypineapple Hotel.
Stayed 1 night in Dec 2025

2/10 Terrible

james

Stayed 1 night in Dec 2025

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