6/10 Okay
Steve
Travelled with group
28 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel. The reception staff were efficent checking us in and dealt with my additional requirements. We were warned when we checked in that they were busy and this showed throughout our visit. It left like the food was pre-prepared and then cooked again to serve up later. We went done to evening meal at 8.30 and the waiter had to ask the chef if food was available and requested the waiter to "push" the fish & chips. Which is what we were going to order anyway, as they had this as a special on their notice board when we checked in. The chips were over cooked and beyond crunchy, the fish was dry. The next day we had food outside in their beautiful beer garden. We ordered 3 meals. One meal was brought out fresh and 10 minutes later the other two were delivered via 3 other tables. The lasagne was luke warm and dry and again the chips were overcooked. We had a very busy 2 days down in the area so the next morning when we arrived to breakfast to discover it did not start till 0800, which was the time we need to leave the hotel. We left on coffee and toast.Having worked in the travel industry for over 20 years, I assumed breakfast would be available early. This was my error and I will ensure I look closely on the meal timings when booking future hotels. As I said earlier the hotel is lovely with great facilities and we just must have booked the wrong weekend to stay, which was a disappointment to us.
Steve
Stayed 1 night in Jul 2025