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Quality inn & Suites Cincinnati I-275

2.5 star property

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Photo gallery for Quality inn & Suites Cincinnati I-275

Lobby
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Property entrance
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
11967 Chase Plaza Drive, Cincinnati, OH, 45240
  • Place, Winton Woods Park
    ‪2 min drive‬
  • Place, Kings Island
    ‪20 min drive‬
  • Place, Paycor Stadium
    ‪25 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Suite, Nonsmoking

1 King Bed, Suite, Nonsmoking | Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality inn & Suites Cincinnati I-275

This hotel features an indoor pool, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Quality inn & Suites Cincinnati I-275 offers 81 accommodations with coffee/tea makers and a hairdryer. 42-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality inn & Suites Cincinnati I-275. During your stay, you'll be within walking distance of Winton Woods Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Winton Woods Park and 9 minutes from Sharonville Convention Center
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality inn & Suites Cincinnati I-275. Free self parking is available.

Smoking is allowed in designated areas at this Cincinnati hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Cincinnati
Quality Inn Cincinnati
Quality inn & Suites Cincinnati I-275 Hotel
Quality inn & Suites Cincinnati I-275 Cincinnati
Quality inn & Suites Cincinnati I-275 Hotel Cincinnati

Quality inn & Suites Cincinnati I-275 Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 144 out of 1004 reviews
Rating 2 - Terrible. 151 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 2 nights in Nov 2025

2/10 Terrible

craig

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

2/10 Terrible

Tyrell

Disliked: Amenities
Room had a funny smell
Stayed 1 night in Nov 2025

10/10 Excellent

Secoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was perfect. The lights over it was the perfect touch. Tje bayhroom was huge and veey welcoming. The bed was sooo comfortable. Ill definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely nothing wrong to report!
Stayed 1 night in Nov 2025

6/10 Okay

Aimara

Travelled with group
Disliked: Staff & service
We recently stayed at this hotel and found a few areas that could use improvement. The breakfast options were quite limited mainly waffles and biscuits with gravy and guests aren’t allowed to take breakfast back to their rooms, which was inconvenient. The carpets could really use a good shampoo, and the rooms would benefit from a fresh coat of paint to feel more updated and inviting. The staff were polite, but overall, the property could use some maintenance and better breakfast choices.
Stayed 3 nights in Nov 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Staff (Ray especially) friendly. Decor in halls and lobby could use some updating. Elevator looked like it had seen much better days.
Stayed 3 nights in Nov 2025

4/10 Poor

april

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was clearly under renovation. Our room smelled and was not cleaned well. There was damage in bathroom walls, no hooks, toilet holder, hangers. Breakfast was non existent, minimal at best. Luckily restaurants in area. Fine to put out head down and sleep for night but wouldn’t stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Boubacar

Travelled with group
Liked: Cleanliness, staff & service, amenities
⭐ 5 stars – Excellent stay My stay at Quality Inn & Suites Cincinnati I-275 was great! The room was very clean, quiet, and comfortable. The staff was friendly and helpful — especially the gentleman at the lobby, who was very professional and kind. I really appreciate his excellent service and welcoming attitude. I’ll definitely come back again.
Stayed 1 night in Nov 2025

4/10 Poor

Dalton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t the cleanest and didn’t quite match the photos online. There were limited options for the continental breakfast, and the room itself was in rough shape with some trim coming loose. However, the staff was very friendly and helpful, which made the stay a bit better overall.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Stayed 2 nights in Oct 2025

2/10 Terrible

Brianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick a different hotel; dirty, bad service, rude

I’ve stayed at many Quality Inn & Suites and this was the worst I’ve stayed in. Check-in went fine until the clerk loudly announced not only what room I was in, but also the exact directions on how to get there. As a woman I do find that unsafe and I’ve found most hotels just right the number on the card envelope, a practice I find safer and appreciate. The room I was originally placed in was poorly cleaned, hair on both beds above and below blanket and both sheets had holes, I couldn’t tell if they were burns from the dryer or something else. When I asked for a different room and the number to not be said out loud the clerk had an attitude and couldn’t understand why that announcing the room number is a safety concern. The second room was also poorly cleaned with blood stains on the blanket (which the front desk said was simply rust when a request was made for a new blanket) same burn marks on the sheets, floor unswept, and what appears to be a Brillo pad spackled to the bathtub. The bathroom pipes began leaking the second night. The breakfast was dry mini-muffins, greasy gravy and a single waffle maker. No juice or fruit in sight. The fire alarm being pulled at 4am by a guest wasn’t even the worse part of the stay.
Bathtub, not sure what this was. Looked like a Brillo pad covered in spackle.
Burn marks on the sheets.
Blood on the blanket that the hotel attempted to say was rust.
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Two rooms rented..one toilet didnt flush and the other had a drippy shower. Took a long time for hot water to come to the sink and the best was the 4am fire alarm and visit by the fire truck (guy at the desk said this happens regularly...once a week as guests trigger the alarm with candles, vaping, smoking and more...if this wasnt bad enough i received 2 6am wake up calls that i didnt order and a random call to my cell phone about providing a key to a friend at rhe front desk when i didnt excpect any company. Did someone access my room while gone? Neither key worked when i came back to the room in the evening so i dont know..Not coming back.
Stayed 2 nights in Oct 2025

6/10 Okay

Kari

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was incredibly helpful and nice. Fire alarm went off at 4am. Room, especially the bathroom, was very dirty.
Stayed 1 night in Oct 2025

4/10 Poor

Araceli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look like the hotel was getting some renovations and needed them. It also from my room look like they needed to have a better construction manager for those renovations because whoever laid the flooring in the room I was in left gaps between the planks. Over all the stay was fine but those were pretty glaring quality issues with their flooring contractor.
Stayed 1 night in Oct 2025

8/10 Good

Kala

Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Travelled with family
Cold pool
Stayed 1 night in Oct 2025

6/10 Okay

Desmond

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel was out dated
Stayed 2 nights in Oct 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm absolutely disappointed in what me and my wife had to deal with. There was no heat in my room all night. The hallways were warmer than my room. It temperature drop down to 57 degreses at one point. There was no maintenance or manager. There wont be one until monday morning. Outside temp as only 7° warmer than my room. Which is absolutely upsetting to hear that about maintenance knowing things will happened over the weekend. I asked the desk attended to come up and see. He would not, and did not. I actually check out 3hrs earlier. I was celebrating my anniversary and selected the presidential suite and it made for a terrible memory. I have also messaged the onsite manager Kevin Patel. I'm sure that room will be purchased again by Monday which is terrible to know. Also, the stairs are very nasty. I parked on the side of the building and there was trash there Friday and more added Saturday as I exited. Looks like its not attended to like the rooms are. I'm a choice member. I only like to stay at choice hotels. But this has made me rethink. This was my 2 stay here. The last time was Sept 2015, it was in good condition and upkeep then. No so much now. I would like a refund, i dont see myself saying again at this location.
The thermostat wasn't working. A thermostat's purpose is to maintain a desired temperature by acting as a control switch for their heating system. It automatically turns the furnace on and off based on the temperature it set to. But as you see...
Stayed 1 night in Oct 2025

8/10 Good

Rita

Stayed 1 night in Oct 2025

2/10 Terrible

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guy at check-in was nice but that was about the only positive experience we had. The door to our room was missing a hinge, there was a hair clip on the floor (big enough that if the room had been thoroughly cleaned it would have for sure been picked up). There was hair on the bed sheets, what to looked to be mold on multiple parts of the walls (underneath the desk and underneath the sink in the bathroom), a constantly running toilet and a dirty floor. We wound up leaving the property without even trying to get our money back because we just wanted out.
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and budget friendly too!

Great room at a great price.
My king size bedroom. Lots of space.
Stayed 1 night in Sep 2025