See all properties

Hotel ROC Illetas & SPA

4.0 star property

Choose dates to view prices

Photo gallery for Hotel ROC Illetas & SPA

View from property
Breakfast and dinner served, sea views
Down duvets, in-room safe, desk, blackout curtains
Poolside bar
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
Paseo Illetas 62, Illetas, Calvia, Mallorca, 7181
  • Place, Illetas Beach
    ‪2 min walk‬
  • Place, Cala Mayor Beach
    ‪3 min drive‬
  • Place, Port of Palma de Mallorca
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪20 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

Down duvets, in-room safe, desk, blackout curtains

Double Room, Balcony, Partial Sea View

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View, Oceanfront (Balcony)

Down duvets, in-room safe, desk, blackout curtains

Double Room, Sea View, Oceanfront (Balcony)

8.4 out of 10
Very good
(24 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Sea View

8.6 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Double Room, Sea View

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (1 Adult + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Double Room, Partial Sea View (1 Adult + 1 Child)

  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Double Room, Partial Sea View (2 Adults + 1 Child)

  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Sea View, Oceanfront (1 Adult + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Double Room, Sea View, Oceanfront (1 Adult + 1 Child)

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View, Oceanfront (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Double Room, Sea View, Oceanfront (2 Adults + 1 Child)

  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room, Sea View (1 Adult + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room, Sea View (1 Adult + 1 Child)

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (1 Adult + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (1 Adult + 1 Child)

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View (2 Adults + 2 Children)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Sea View (2 Adults + 2 Children)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 1 Child)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 1 Child)

  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 2 Children)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 3 Children)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 1 Child)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 2 Children)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 2 Children)

  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View (4 Adults + 1 Child)

Terrace/patio

Deluxe Suite, 2 Bedrooms, Sea View (4 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony, Annex Building

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Annex Building

8.4 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Annex Building (1 Adult + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Annex Building (1 Adult + 1 Child)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Annex Building (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Annex Building (2 Adults + 1 Child)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 1,000 reviews
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

About this property

Hotel ROC Illetas & SPA

Beachfront hotel with full-service spa and bars/lounges
At Hotel ROC Illetas & SPA, hit the beach, dine on-site at dress code formal en MP or enjoy a drink at one of the hotel's 2 bars/lounges. Change of towels is available on request
Hotel ROC Illetas & SPA offers 120 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies. Beds feature down duvets. 24-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Illetas has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include sports massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel ROC Illetas & SPA. During your stay, you're just a quick walk from Illetas Beach. Features include free WiFi in public areas and a free beach shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy ocean views while dining at dress code formal en MP
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with reflexology, massages or Ayurvedic treatments at Illetas
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Ses Illetas Beach and 5 minutes on foot from Illetas Beach
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel ROC Illetas & SPA such as a complimentary children's club and an outdoor pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a hot tub and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Calvia hotel.

Dress code formal en MP – Overlooking the ocean and garden, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • dress code formal en MP

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
The listed optional equipment fee is a deposit for pool towels and is charged per towel. The deposit is refunded at check-out when pool towels are returned. Pool towels are changed once per week at no charge, and additional changes are available for EUR 1 per change.

Renovations and closures

This property is closed from 9 November 2025 to 11 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night
  • Spa fee: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Roc Illetas
Hotel Roc Illetas Playa
Hotel Roc Playa
Hotel Roc Playa Illetas
Illetas Playa
Playa Illetas
Roc Illetas Playa
Roc Illetas
Hotel Roc
Hotel Roc Illetas
Hotel ROC Illetas SPA
Hotel ROC Illetas & SPA Hotel
Hotel ROC Illetas & SPA Calvia
Hotel ROC Illetas & SPA Hotel Calvia

Reviews

Hotel ROC Illetas & SPA Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fabulous, safe spot. Lovely little coves and beaches, plus mini-markets, restaurants etc. Staff seemed dissatisfied, bar reception. Breakfast staff absolutely appalling to the point of shouting at guests for removing dirty plates that should have been cleared to sit down. Food was chaotic and cooked often cold, but all else, great. Suspect there is an under-staffing issue there
Stayed 4 nights in Jul 2025

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Stayed here for a few nights in between European cities, which was nice to sit and enjoy the beach. Bus was super convenient into Palma, right outside the hotel. Breakfast buffet had decent selection and was nice to not have to go offsite for this meal. Pool area was nice and family friendly. Although they say reserving chairs is prohibited, people had their towels out bright and early reserving chairs. It is nearly impossible to get chairs by the pool/beach so be prepared. Service was very slow at the restaurants onsite, and staff at the pool bar wasn't very inviting. Rooms definitely need to be updated but did the job.
Stayed 3 nights in Jul 2025

6/10 Okay

Kelsey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Pictures are extremely deceiving, very outdated, room 2.5 star at best. The price you pay is solely for the view of the BonSol hotel & lower deck area. No parking providing and no staff aside from front desk.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all enjoyed our stay here. We were in awe of the room and the view. Loved being able to jump into the ocean right from the hotel. The staff was incredibly friendly and very helpful. 10/10 stay, would come again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of food options. Transportation is hard unless you’re renting a car. Other than that, great stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Mauro

Stayed 6 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 2 nights in Jun 2025

8/10 Good

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, people and atmosphere was more than satisfying and I would definitely come back here again!
Stayed 4 nights in Jul 2025

2/10 Terrible

Christine

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My family recently stayed at this property in a 2 bedroom Oceanfront suite. The view was beautiful and the pool and sea were beautiful. That is where the positives end. Our first night I called and complained that we did not have hot water. I was told that we should have hot water. On our 3rd night at around 4:45 am we heard a pop and discovered our hot water heater had broken and was spilling all over the room. My husband went up to the front desk and got the man working. He gave us towels, but we had to get trashcans and get rid of the water for hours. It took many calls and trips to the front desk before a maintenance person was available to help. We had to cancel our travel plans that day to tend to the emergency. We were offered to move rooms, but the room was a smaller room which would not have been big enough for our family. Luckily the hot water heater was replaced and we did not have to relocate. The hotel assured us that we would be given compensation, but since we booked through Expedia none was given. They offered a cabana, which we couldn't use for most of the day as we were tending to the water in the room. We were given one day free parking. Note there is very limited parking at this property and it is 20 euros a day for the few spots they have. We paid a ton of money to stay at this property. While this was an isolated incident, it was not handled well. The property lied about a refund for the trouble that was given.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alsenida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 5 days with my partner. For the both of us, it was amazing. Buffet had a huge variety. The room/hotel was clean. The view was amazing. The swimming pool area was also fantastic! A very beautiful beach is nearby. The cleaning lady was also the sweetest.
Stayed 5 nights in Jun 2025

10/10 Excellent

Arturo Rodriguez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star
Stayed 4 nights in Jun 2025

8/10 Good

SEREN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel itself is beautiful. The ocean is beautiful and nice to swim in. The staff was friendly, however, it seemed as though they were understaffed. When we arrived no one helped us with our bags, which we were expecting for the price that we paid, that the staff would be a little more helpful. They didn't really explain the hotel or show us around either, which we hoped they would at least direct us to our room.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exactly what appears online which is refreshing. We were in awe when we first walked out and it took us a moment to simply take in the beauty. The hotel was a bit tricky to get used to due to the many floors but once I figured it out, it was easy to navigate. A tip would be to make notes so you can recall that the 4th floor is the lobby, and the 3rd floor is the restaurant / bar, etc. I wish more of the bars stayed open later. You can always find a drink but after 5 or 6 pm, you’ll have to make the walk to get a drink each round. That was a bit annoying but I was willing to deal with it for all that we got.
Stayed 3 nights in Jun 2025

4/10 Poor

Haim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's feel like motel not hotel for $400 night
Stayed 3 nights in Jun 2025

10/10 Excellent

Lilly

Stayed 3 nights in Jun 2025

6/10 Okay

Fiona Beth

Travelled with group
Disliked: Staff & service
Visited the property for a trip with some friends. The location is ideal with a lovely beach not far away and beachbar not too far away either. Palma is an easy visit on the bus and very cheap to do too. The welcome was lovely, we had a wonderful greeting and the entrance is very modern. The rest of the hotel is a bit of a maze. I had a partial view of the sea and my room was quite dated. The shower screen leaked all over the bathroom floor too. It was a comfortable sleep however, the doors are thin so as soon as people started banging from 7am you are woken up. My friend had an issue with her room key, 6 times she had to go to reception and most times she was told it was her fault because it was near her phone - it was not. She didn't get an apology, just a shrug. We also tried to eat at the a la carte one night but left after 20 minutes when noone even offered us a drink. We then went to the buffet and the sea food was lovely. The food overall was ok, service left a lot to be desired and in parts it is dated and dusty. The gym air con wasn't working. One member of staff deserves a shout out. Dani was fabulous. It was a good trip and nothing about the hotel really spoilt it but it's not somewhere I would look to visit again. it is comfortable and lovely location just needs some refining.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful waterfront hotel. Staff was friendly and the hotel was clean. Really good price for what you get at this hotel. Would stay again
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 6 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 3 nights in Jun 2025

8/10 Good

Claudia Dias

Travelled with partner
Liked: Cleanliness, amenities
Beautiful views! Hotel a little dated but clean Our room was VERY spacious, as well as the balcony
Stayed 3 nights in Jun 2025

8/10 Good

Ciscelyn Nadeene, Scarborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and safe
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where should I start? COCKROACHES! Plus a random latter that was in my room that I moved to the hallway. I do not have to explain my experience any further. Cockroaches should give you the explanation. I woke up to this very early and just checked out. I spoke to the front desk attendant. He didn’t care. I also sent an email. No response. So that’s that. They could have atleast said sorry.
Stayed 1 night in May 2025