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Hotel Moreno

3.0 star property

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Photo gallery for Hotel Moreno

Exterior
Reception
Standard Room, 2 Double Beds | Bathroom | Shower, free toiletries, towels
Interior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5 Vicente Guerrero Gregorio Osuna, Ciudad Valles, SLP, 79092
  • Place, Centro Deportivo Comunitario Manuel Gomez Morin
    ‪14 min walk‬
  • Place, Cueva en Taninul
    ‪12 min drive‬
  • Place, Micos Waterfalls
    ‪58 min drive‬
  • Airport, Tamuin, San Luis Potosi (TSL-Tamuin National)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Similar properties

Reception
Sierra Huasteca Inn
Ciudad Valles
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 147 reviews
The price is €73
includes taxes & fees
18 Jun - 19 Jun
Sierra Huasteca Inn

About this property

Hotel Moreno

This smoke-free hotel features an outdoor pool, a restaurant and a children's pool. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Hotel Moreno offers 50 air-conditioned accommodations with free toiletries and a ceiling fan. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Moreno, you'll be within walking distance of Centro Deportivo Comunitario Manuel Gomez Morin. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 12 minutes on foot from Centro Deportivo Comunitario Manuel Gomez Morin and a 4-minute drive from Cueva en Taninul
Hotel Moreno offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Free breakfast is served on weekdays. WiFi is free in public spaces.

Hotel Moreno also features tour/ticket assistance and express check-out. Free self parking is available.

This 3-star Ciudad Valles hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 8:00 AM to 11:00 AM.
Hotel Moreno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free self-serve breakfast available on weekdays 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2003
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Moreno

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Moreno Ciudad Valles
Moreno Ciudad Valles
Hotel Moreno Hotel
Hotel Moreno Ciudad Valles
Hotel Moreno Hotel Ciudad Valles

Hotel Moreno Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 121 reviews
Rating 8 - Good. 42 out of 121 reviews
Rating 6 - Okay. 23 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 11 out of 121 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Caio

Liked: Cleanliness, staff & service
Hotel simples
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room and an included breakfast. The staff was friendly and helpful.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not a luxury but they keep it clean .good prices and good food
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great would stay again staff sweet only issue was for some reason my hotel was not charged and end up paying at hotel and hoping I didn’t get double charge other than that everything went well staff was great !!
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Nestor

Regular
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to put phones in the rooms.
Stayed 4 nights in Sep 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Service was very poor. No body speak or any under stand English. The room clean no cups . For the free breakfast was terrible. 4 Staffs keep asking our food tickets. We gave it before we order. Staffs are not friendly.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Juan Torres

Liked: Cleanliness, amenities, property conditions & facilities
La atencion
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jjesus

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien excelente servicio en especial la Cosina muy atentos
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, amenities
Las instalaciones, la atención del personal son buenas, lo que no me agrado es que nos pusieron a un lado del cuarto de servicio y el personal a las 7:00 am colocará una bocina para escuchar su música, lo cual no me permitio descansar, las almohadas muy duras.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento de noche está muy solo para ir caminando al hotel.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities
Lo malo que le encontré son las almohadas duras y la cama duras y nada cómodas les sugiero cuando menos cambiar las al almohadas por qué no descansa uno nada, también se batalla mucho con la señal del internet demasiado
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Karelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único detalle son las camas, nada cómodas
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Buen ambiente familiar, comida rica no me gusto la habitacion familiar en la azotea
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Roque Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, sólo que le hace falta caja de seguridad en la habitación!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y todo limpio, el personal muy amable, lo único detalle no tan bueno es que el señor de la recepción a la hora del check out quería que me regresara por los controles a la habitación pero la gerente intervino y me dijo que no me preocupara que ellos lo verificaban.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel TODOS muy amables y buena actitud de servicio . Puntos palos mala distribución de la recámara muy apretados baño poco confortable muy improvisado las adecuaciones , sin espacio para las maletas
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Espinozaricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falla el internet, el cable de tv, lo demas, bueno
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service
sin comentarios
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Luz del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio, cobran como hotel de 5 estrellas y es malísimo. No tienen agua caliente, mi automóvil se quedó en la calle por que solo tienen estacionamiento para tres autos. Después de que pagaste la recepcionista te dice que no puedes usar las toallas si las entregas sucias te las van a cobrar por que es política del hotel. Discriminaron a mi sobrino por traer a su mascota de compañía. No permitieron ingresar al perrito chihuahua aun cuando venia en su transportadora. No permiten ingresar al hotel alimentos ni agua. No lo recomiendo para nada. Apestan es pésimo. No tiene agua para el WC. Cobran caro par lo que dan
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En gral esta bien el servicio, solo se batalla con la tv,
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Lorena

Disliked: Staff & service, amenities
El trato del personal es deficiente, llegando nos dijo la recepcionista que si ensuciabamos la toallas y no se quitaba , nos harían cargo a la tarjeta osea multa, en ningún hotel 3 estrellas o en adelante jamás me habían sentenciado en decirme eso, de hotel 3 estrellas se me hace que compraron las estrellitas no lo vale , solo 2 toallas nos pusieron y una de cara , siendo que éramos 4 , se supone que incluye el desayuno pues como mi hija es menor me dijeron que no me cobraron la estadía por lo tanto ella tendría que comprarle su desayuno de lo que viene el menú, la comida está bien , la alberca algo sucia , ya dan de que pensar si no quieren que ensucie las toallas es porque no las lavan , los colchones duros, y edredones negros con calor de 50 grados, en fin no me gustó no volvería a regresar
Stayed 1 night in May 2024
Verified

4/10 Poor

RAFAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio costo-instalaciones pienso que esta fuera de contexto, es inseguro ya que el estacionamiento esta a una cuadra del hotel y atraviesas una calle obscura e insegura, Al final entregamos la haibitación tarde 15 minutos ya que tome una ducha y me empezaron a llmar justo a la hora de entrega de la habitación
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio así como el trato del personal, le pongo 4 estrellas ya que no contaban con el servicio de tvcable actualizado (Star), de ahí en fuera excelente servicio.
Stayed 2 nights in Dec 2023