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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Lobby sitting area
Free daily self-service breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • Progressive Field
    ‪17 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Hotel with free breakfast, in the vicinity of West Side Market
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with a safe and free newspapers. 45-inch LCD televisions come with satellite channels. Fridges, microwaves and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express Cleveland Airport - Brookpark by IHG gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by car from Progressive Field and 14 minutes from West Side Market
  • Free airport shuttle service
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 768 square feet (71 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark by IHG.

This Brook Park hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6 AM to 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6 AM to 9:30 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell, Winter Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to the airport when catching an early morning flight. Van to take us in the morning at 5 a.m. was right on time.
Stayed 1 night in Feb 2025

6/10 Okay

MEGAN

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel smelled like weed really bad and made me sick. Other than that it was a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Updates are looking good. Our check in attendant was wonderful and thorough.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer, Fostoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was very nice, room was very comfortable and the breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to airport very clean!!! Great breakfast!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, frewsburg

Liked: Staff & service, property conditions & facilities
Great preflight stay
Stayed 1 night in Feb 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fine but I booked through Expedia and the airport shuttle is only available if you book through holiday inn. So I have to pay and drive to another parking area
Stayed 1 night in Feb 2025

6/10 Okay

Ernesto

Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman on the front desk made our night. The most friendly welcome and she went out of her way to make sure my 83-year-old dad had a room close to the entrance so he didn’t have to walk too far. She was very helpful in providing us necessary info for airport shuttle. She was overall the loveliest person, genuinely wanting to help us have the best stay. Very authentic.
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Liked: Staff & service
Shuttle to airport available!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert Frank, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mid price motel. Friendly staff and clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Trey

Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean / quiet room
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness
Service
Stayed 1 night in Dec 2024

8/10 Good

Salvatore, Willoughby

Stayed 1 night in Dec 2024

8/10 Good

Kelly

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2025

2/10 Terrible

Lindsay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Very friendly staff. Proactive at communicating with me about my shuttle service in the morning from my request last night. Checking to see if my requested time was still correct. I asked for an an adjustment to later in the morning, and they immediately accommodated. Clean rooms, easy wifi, lots of power access for electronics.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024