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Residence Inn by Marriott Columbus Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Columbus Downtown

Restaurant
Lobby
Property amenity
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Kitchen
  • Housekeeping

Explore the area

View in a map
36 E Gay Street, Columbus, OH, 43215
  • Place, Palace Theatre
    ‪3 min walk‬
  • Place, COSI
    ‪9 min walk‬
  • Place, Nationwide Arena
    ‪9 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

7.4 out of 10
Good
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area | 32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Double Bed

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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includes taxes & fees
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About this property

Residence Inn by Marriott Columbus Downtown

Hotel with free breakfast, 4-minute walk to Palace Theatre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Columbus Downtown offers 126 accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas and includes double sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Columbus Downtown. During your stay, you're just a quick walk from Rhodes State Office Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Palace Theatre and 7 minutes on foot from Ohio Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Residence Inn by Marriott Columbus Downtown. For a fee, parking is available.

This 3-star Columbus hotel is smoke free.

Guests are served a free buffet breakfast daily.
Buckeye Bourbon House – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 38 per night)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckeye Bourbon House

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Columbus Downtown
Residence Inn Marriott Hotel Columbus Downtown
Residence Inn Marriott Columbus Downtown Aparthotel
Residence Inn Marriott Columbus Downtown Hotel
Columbus Residence Inn
Residence Inn Columbus Downtown Hotel Columbus
Residence Inn By Marriott Columbus Downtown Ohio
Residence Inn by Marriott Columbus Downtown Hotel
Residence Inn by Marriott Columbus Downtown Columbus
Residence Inn by Marriott Columbus Downtown Hotel Columbus

Reviews

Residence Inn by Marriott Columbus Downtown Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 467 out of 776 reviews
Rating 8 - Good. 195 out of 776 reviews
Rating 6 - Okay. 60 out of 776 reviews
Rating 4 - Poor. 27 out of 776 reviews
Rating 2 - Terrible. 27 out of 776 reviews

Reviews

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be good neighbors in a hotel

Everything was great. Except we had terrible thoughtful neighbors that got in at 1am and for at least 30mins slammed their door open and close. It was so bad it woke both myself and my daughter up. We both would drift open and bang. People do better
Stayed 1 night in Aug 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Britany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the small kitchen. The beds were super comfy as well
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bradly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just staying for fireworks

Great place to stay for the fireworks walking distance from good spots to view them
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking not included. Valet parking provided for extra charge. Front staff amazing and Valet lady great as well.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Travelled with family, Travelled with family and small children
Nice location, friendly staff. Pull out bed had lots of stains on the mattress, pretty gross. Our HVAC was extremely loud and hindered sleep, but not much to do about that in realtime. Hotel met the needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

Valarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They staff was very friendly and professional!
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Needs a little TLC

The breakfast buffet made up for the outdated room with no soap
Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This staff was so friendly and helpful. Been 30 years since I’ve been to Columbus and it was utterly amazing!
Stayed 3 nights in May 2025

8/10 Good

David, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all wonderful. Like many lower middle tier hotels, it has some poor quality repairs throughout that scream landlord special. Functional yes, but esthetically worse than expected at the price of the hotel. The neighborhood has drunken fools shouting by the main entrance at bar close, and stunt car racing up and down the street throughout the night. Not the hotels fault, but it really hurts the experience. Breakfast was amazing and all the staff cannot be complimented enough.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Amenities
Great stay in an old bank building. Plenty of charm and character!
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando

Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Weile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was old, it was kept up and some parts undergoing renovation. Nevertheless, my room was large and excellent; and the downtown area around this hotel had plenty of shops and restaurants. The breakfast selections in the morning were also very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ed

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a trip for my girlfriends birthday from March 14th-16th to Columbus, Ohio. We were looking forward to it very much, we had also bought tickets to the hockey game. We arrived Friday the 14th around 9:30 pm and the check in was flawless. We got up to our room (1303) and realized it was warm in the room was we adjusted the thermostat to make it cooler. After that we decided to go to the bar/restaurant down stairs (Buckeye Bourbon House) by the time we got back to our room it was even hotter than when we left. I immediately called down to the front desk and they informed me that the air condition was broken on floors 12, 13, and 14. I asked to be moved to another room but informed me they were all sold out. They also told me that the hotel was under construction and sorry for the incontinence. This is just unacceptable, the room was almost 80 °C at times and almost impossible to stay in but we had no other choice, not to mention we should have been informed of the construction going on before the trip. I believe there should be some compensation offered here and would like to know what will be done to help us out in this situation.
Stayed 2 nights in Mar 2025

4/10 Poor

Liren

Business traveller
Liked: Cleanliness
Room was not cleaned daily even upon request. Room was cleaned every 3 days. Bed was uncomfortable and shower had issues. asked for maintenance to fix it but housekeeeping staff was sent and unable to fix the problem. Shower was still useable.
Stayed 4 nights in Mar 2025