B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3.0 star property

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Dinner served
Reception
Double Room, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

Explore the area

View in a map
Place de Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Place, Cité Europe
    ‪1 min walk‬
  • Place, Channel Outlet
    ‪13 min walk‬
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪15 min walk‬

Room options

Double Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About this property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Hotel in Coquelles with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles. During your stay, you're just a quick walk from Cité Europe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Cité Europe and 13 minutes on foot from Channel Outlet
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles also features concierge services, laundry facilities, and a front desk safe. Self parking is free.

This 3-star Coquelles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Ibis Kitchen – This wine bar only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Calais Tunnel sous la Manche
B B Hotel Calais Terminal Cité de l'Europe 3
B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Stayed 1 night in Sep 2025

10/10 Excellent

ADRIAN

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located close to euro tunnel and over the road from Lidl and shopping centre and restaurants . Short walk down road to designer outlets . Nice comfortable hotel friendly staff and good value for money . Stay here on way to and way back from Spain in car
Stayed 1 night in Sep 2025

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stop

Very secure parking
Stayed 1 night in Sep 2025

10/10 Excellent

Mat, Astley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service - great place for easy access to Le Shuttle
Stayed 1 night in Sep 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money hotel

Great value for money hotel - we were in the 3 star - perfect for an early Le Shuttle train home. Second time staying here and just as goid as before
Stayed 1 night in Sep 2025

8/10 Good

Ian, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for quick stopover for le shuttle
Stayed 1 night in Aug 2025

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for an overnight stop

Arrived late, the hotel was easy to find. We were worried reading other reviews before hand as there's different hotels in one but it was very clearly marked with a 3 on. Check in was easy, member of staff was nice and pleasant. Room was clean and big enough for one night's stay. Would recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff, 24 hr check in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean helpful brilliant food room is excellent bed is fit for a king stop here everytime I travel to Europe
Stayed 1 night in Aug 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alexander

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was ok we were allowed for late check-out. 😀 Wonderful
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

2/10 Terrible

Micaela

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this Hotel many times now, with my wife, my children and alone - it is the first place past the tunnel and does not look appealing from the outside. In fact it looks like something from the 1970s - but do not let that put you off - The staff, the flexibility make up for the look. The staff are what makes it- want a drink at 1am, no problem, want a pizza for the kids, no problem - want to practice some French- they will speak French even though their English is probably better than your own- -- and the French CRS Police use is it for their meetings and training sessions - it is probably the safest place in Europe- these guys are smart, polite and always around doing whatever it is they do - and I have never felt as safe in a hotel. These guys are fit, armed and look like they mean business. And they are always in this hotel. They do not interact, other than a friendly hello, but you feel very safe. I love this hotel - it may not look pretty, but the staff are excellent and the food, while not fancy is very good value for money. - I have paid a lot more in the UK and France and got a lot less, _ I will stay here again,
Stayed 5 nights in Aug 2025

6/10 Okay

adrian

Liked: Property conditions & facilities, room comfort

Basic but ok for one night only

Very basic vinyl floor covering noisy night staff dont have room 211 very noisy at night. Breakfast was very basic, just bacon and scrambled egg toast and a few cereals .
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
There are plenty of car parking spaces, but the room is very outdated, and the power in my room suddenly went out. This hotel is not worth the £133 I paid.
Stayed 1 night in Aug 2025