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Best Western Crossroads Of The Bluffs

2.5 star property

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Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Exterior
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Crossroads Of The Bluffs

Hotel in Council Bluffs with free breakfast and fitness centre
A fitness centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a banquet hall.
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Crossroads Of The Bluffs. During your stay, you'll be within walking distance of Horseshoe Council Bluffs. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Henry Doorly Zoo and Aquarium and 7 minutes from CHI Health Center Omaha
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight heading to CO. Decent place!
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable although showing some age. Comfortable mattress. Very adequate breakfast. Price was right!
Stayed 1 night in Aug 2025

6/10 Okay

Bradly

Liked: Staff & service, amenities
Dated but not terrible. Staff was friendly and the room was decent. Would stay again if in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service
Relatively clean, the pool had some small rocks in it and my boy ended up slicing his foot open. The lady at the front desk was very nice and provided a first aid kit. Just was a little upset about how the pool even had some small rocks in it in the first place. Room was clean, huge continental breakfast was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Migdalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

TB

Breakfast is not much, actually it's not even worth the money they ask for. For the rest the place is ok, the room was clean. Had to fill extra form and the cc got blocked for 5 workdays; not much of a customer friendly place , all in all. But for a night stay it was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Peggy

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but everything was clean. Front desk staff were very kind and checkin was quick. Just off the interstate and near fuel and food. Plenty of parking for truck and trailer. Will definitely stay here again on my way back home.
Stayed 1 night in Aug 2025

10/10 Excellent

Daphnée

Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Liked: Property conditions & facilities, room comfort

water temperture and AC noise

Stayed 1 night in Aug 2025

10/10 Excellent

McCall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

Big pool area. Clean. Great price
Stayed 2 nights in Jul 2025

8/10 Good

Leonard

Stayed 2 nights in Jul 2025

6/10 Okay

Hailey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Faith

Stayed 1 night in Jul 2025

8/10 Good

Theodore

Very
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was great
Stayed 1 night in Jul 2025

10/10 Excellent

Vinai, hudson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We checked out of our hotel early morning only to find out our baseball game was delayed a few hours, they let us go back to our room! Their pool was nice! Their breakfast spread was awesome, the lady was so nice and was always checking to see if anything needed refilled or if anyone needed help.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The fact that this hotel did not have an elevator would affect my decision on whether to stay in the future. Tv in room didnt work. Overall the hotel was nice but a bit dated. Breakfast was very nice.
Stayed 1 night in Jun 2025