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Holiday Inn Express London Gatwick - Crawley by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London Gatwick - Crawley by IHG

Property amenity
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Haslett Avenue East, Three Bridges, Crawley, England, RH10 1UA
  • Place, Hawth Theatre
    ‪9 min walk‬
  • Place, County Mall Shopping Centre
    ‪13 min walk‬
  • Place, Tilgate Park
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express London Gatwick - Crawley by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express London Gatwick - Crawley by IHG offers 138 accommodations with free newspapers and a hairdryer. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Holiday Inn Express London Gatwick - Crawley by IHG, you're just a quick walk from Hawth Theatre. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 7 minutes by foot from Hawth Theatre and a 5-minute drive from Tilgate Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 532 square feet (49 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express London Gatwick - Crawley by IHG. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3-star Crawley hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 9:00 AM.
Express Cafe & Bar – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Express Cafe & Bar – This bar serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 9 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Express Cafe & Bar
  • Express Cafe & Bar

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's books
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 532 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out fee: GBP 10.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 9.00 per night (in/out privileges)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Crawley Gatwick

Holiday Inn Express Gatwick Crawley

Holiday Inn Express Hotel Crawley Gatwick

Crawley Holiday Inn

Holiday Inn Crawley

Holiday Inn Express Gatwick-Crawley Hotel Crawley

Holiday Inn Express London Gatwick Crawley Hotel

Holiday Inn Express London Gatwick Hotel

Holiday Inn Express London Gatwick Crawley

Holiday Inn Express London Gatwick

Holiday Inn Express London Gatwick Crawley

Holiday Inn Express London Gatwick Crawley by IHG

Holiday Inn Express London Gatwick Crawley an IHG Hotel

Holiday Inn Express London Gatwick - Crawley by IHG Hotel

Holiday Inn Express London Gatwick - Crawley by IHG Crawley

Holiday Inn Express London Gatwick - Crawley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 429 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Really good place to stay, clean and friendly, some other guests where loud at early hours in the morning and slamming doors, the hotel close to theatre and harvester,
Stayed 1 night in Apr 2022
Verified

8/10 Good

Chris

Liked: Staff & service, property conditions & facilities
Located close to airport
Stayed 1 night in Mar 2022
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express, Crawley.

Just an overnight so my wife could fly out of Gatwick, but the hotel exceeded expectations. Very welcoming check in, a room that was more than adequate, nice drink in the evening before bed and a great breakfast set-up.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Excellent value for money. Room was perfect and the breakfast was delicious, would definitely return.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Dids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for what my family needed for one night. The breakfast was very good and I thought there was a lot to choose from, we left with full bellies. 🙂
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, rooms are nice and tidy, downstairs lobby area and breakfast area is very modern and comfortable, the breakfast is handy. Supermarket nearby if you need to grab anything and a close walk to the gatwick shopping areas as well as public transport/train station.
Stayed 21 nights in Feb 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Good location excellent food.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
clean tidy and a great night sleep
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay, clean, quiet with very friendly staff
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
No eating places around.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Mr John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff members Always willing to answer any questions Good local knowledge (shops etc )
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

milly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the hotel was nice and clean and there were no issues there but on check in the room was under as my name and my card (im 17 turned 18 today, day we was meant to checkout) so the guy at the reception asks us both for id as im with my boyfriend who is 19 so he shows his but when i said i am 17 he told us we were unable to checkin as the room is under my name and i said cant we just change the name of the room or book another room under his name instead and they said no, i think 18 is the age to be to book a hotel room which is fair enough was just dissapointed that i didnt get to spend my birthday the way i wanted too.
Stayed 1 night in Jan 2022
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly hotel.

Happy to leave £100 security for our dog, but it was unexpected. Cant recall being advised of the charge when online booking. Will remember for next time. Great stay never the less.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant hotel. Only problem was the key cards, sometimes did not work.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima opção para ficar próximo ao aeroporto

FIcamos apenas uma noite antes de embarcarmos em nosso voo. Quarto confortável, limpo e espaçoso. Ótimo café da manhã
Stayed 1 night in Dec 2021
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , good service and room
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Terry

Disliked: Cleanliness
Ii only like the veiw
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff very good, clean and tidy room HOWEVER the pillows were very lumpy and uncomfortable. The air conditioning was also a bit iffy I also reported to reception that an electric plug on the wall was very very loose.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Abdul barry

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay great staff

Welcoming staff, we have a 5 month baby the staff let us have a room earlier witch help us out due to the baby crying etc etc Thank you all the staff that help us
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Jim

Liked: Cleanliness, staff & service

4th December 2021

We were disappointed that we waited in reception for 10 minutes before anyone appeared. The hroom was cold when we entered, and required some attention from your staff to get the heating to work. Breakfast was good on the whole, but diluted orange juice did not go down too well. Value for money OK We arrived after dark, and went round your roundabout several times to find the entrance. The exit is just as difficult to find
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Staceykay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, and the room was deep cleaned.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would just like to say Thank You for making us welcome, excellent room, very clean and comfortable and great breakfast the following morning.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Really good price and free parking, clean tidy and quiet.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept hotel next to a Harvester and plenty Larking (£9) and free brekfast
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
good location foir gatwick. expensive paking £9 a night. basic breakfast . friendky staff. comfortable beds.
Stayed 1 night in Nov 2021