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Keio Plaza Hotel Tokyo

4.5 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo

1 bedroom, down duvets, in-room safe, laptop workspace
Creator video - submitted by Kensho Quest
Free toiletries, hair dryer, slippers, bidet
9 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Mitsui Building
    ‪3 min walk‬
  • Place, Shinjuku Sumitomo Building
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Plaza Luxe Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Superior South Wing Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing King, Non Smoking

Plaza Superior South Wing King, Non Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing King, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time) | 1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Plaza Deluxe South Wing Triple, Non Smoking, 20F above | 1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Beds

View all photos for Junior Suite Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Deluxe South Wing Twin (Non-Smoking)

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Plaza Deluxe South King (Non-Smoking)

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room, Non-Smoking

Luxury Family Room, Non-Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 9
  • 5 Large Single Beds

View all photos for Plaza Luxe King, Non Smoking

Plaza Luxe King, Non Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Select Twin, Non Smoking

Deluxe Select Twin, Non Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Pure Wellness Room - Twin Room - Non Smoking

Pure Wellness Room - Twin Room - Non Smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Plus - Twin Room

Standard Plus - Twin Room | 1 bedroom, down duvets, in-room safe, laptop workspace

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Plus Twin Room (Triple)

Deluxe Plus Twin Room (Triple) | 1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Twin Room (Triple)

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Plaza Standard Twin, Non smoking, No bathtub

Plaza Standard Twin, Non smoking, No bathtub | 1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Standard Twin, Non smoking, No bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior Twin, Non smoking

Plaza Superior Twin, Non smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Japanese Suite Twin, Non smoking

Japanese Suite Twin, Non smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Suite Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Suite Twin, Non smoking

Luxury Suite Twin, Non smoking | 1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Suite Twin, Non smoking

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

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Exterior
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Shinjuku
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4.5 out of 5, Wonderful, 4,925 reviews
The price is €96
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About this property

Keio Plaza Hotel Tokyo

Along with 9 restaurants, this hotel has 2 bars/lounges and a fitness centre. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, 2 coffee shops/cafes, self parking and a meeting room are on-site.
Keio Plaza Hotel Tokyo offers 1452 accommodations with a safe and free newspapers. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Keio Plaza Hotel Tokyo's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Free WiFi in public areas, a free theme park shuttle and 9 restaurants are available.
  • Free WiFi
  • Enjoy Fusion cuisine at スーパーブッフェ　グラスコート, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Tokyo Metropolitan Government Building and Shinjuku Mitsui Building
  • Free theme park shuttle service
There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
スーパーブッフェ　グラスコート – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
オールデイダイニング樹林 – This restaurant specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.
鉄板焼　やまなみ – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
メインバー　ブリアン – On-site bar. Open daily.
寿司　久兵衛 – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ　グラスコート
  • メインバー　ブリアン
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2103 out of 2955 reviews
Rating 8 - Good. 555 out of 2955 reviews
Rating 6 - Okay. 178 out of 2955 reviews
Rating 4 - Poor. 74 out of 2955 reviews
Rating 2 - Terrible. 45 out of 2955 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Davy, Makati

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Dec 2025

10/10 Excellent

Mike

Stayed 6 nights in Jan 2026

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel staff to welcome us to the Keio Plaza Shinjuku for the first time and we absolutely were impressed with everything on property especially our twin deluxe connecting rooms with special city views and the lovely Sky Plaza to view, relax, and hang out comfortably in tranquil settings. Our family loved the spacious and clean rooms with modern decor and large bathroom with shower and tub. We will definitely return for future stays at the lovely Keio Plaza!!! Thank you so much!
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whole place was great thanks
Stayed 4 nights in Jan 2026

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great central location, amazing in-house food options, friendly staff. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spacious and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I Stayed 3 nights with family. Staff were nice, very helpful. The room we had was on the 25th floor, the view wa
Stayed 3 nights in Jan 2026

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. My girlfriend was very sad we left. From the service to the amenities everything was excellent. Highly recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

Torill, Houston

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 6 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and helpful staff. Rooms were modern and spacious. Laundry on site (although you can be busy in the evenings).
Stayed 5 nights in Jan 2026

10/10 Excellent

Yuya

Liked: Cleanliness, amenities, property conditions & facilities
Great service and I was surprised I can see Fuji mountain from my room.
Stayed 8 nights in Jan 2026

8/10 Good

Radi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walk distance to major attractions
Stayed 5 nights in Jan 2026

10/10 Excellent

Despina

Liked: Cleanliness, property conditions & facilities
Amazing location! Several wonderful restaurants and its own 7-Eleven! The staff were excellent and friendly. I highly recommend it!
Stayed 5 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Big hotel with a lot of attention to detail and spotless
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Excellent Service. Highly recommended!
Stayed 7 nights in Jan 2026

10/10 Excellent

Cheryl, El Cajon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, selection of free toiletries exceptional, covered all the basics. Staff unfailingly polite and patient. Loved Sky Lounge Ibasho; turned a great stay into an extraordinary one. On-site currency converter, 7/11, Suica card reloading made easy.
Sky Lounge Ibasho
View from our room, 34th floor facing west
Stayed 7 nights in Jan 2026

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Centrally located. Staff was very helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great Stay. Very friendly Staff. The hotel is slightly dated but it was clean and large by Tokyo standards. Close to all the shops and restaurants. Will definitely stay again. PS I was able to upgrade my hotel room during my stay but they are smaller....
Stayed 5 nights in Jan 2026

10/10 Excellent

Sandra

Stayed 9 nights in Nov 2025

10/10 Excellent

Deepal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the right location of the hotel. The hotel is like the oldest hotel but the staff was great and the hotel was huge.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time visiting Tokyo and the Keio Plaza hotel made it an easy transition. I appreciate the staff’s professionalism and overall hospitality. I also really enjoyed having the opportunity to view the light show on the government building from my hotel room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yas

Stayed 5 nights in Sep 2025

10/10 Excellent

masayoshi

Stayed 3 nights in Dec 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was a great size for the three of us. Great location & staff were very helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very convenient location to the Shinjuku station. The room is clean and the breakfast is amazing! Highly recommend!
Stayed 3 nights in Dec 2025