AC Hotel by Marriott Dallas Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott Dallas Downtown

Indoor pool
Lobby
Tapas bar
Lobby
Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

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1712 Commerce Street, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪3 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Dallas Downtown

Hotel with an indoor pool, 9-minute walk to Kay Bailey Hutchison Convention Center
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and coffee/tea in a common area. Housekeeping is available on request.
AC Hotel by Marriott Dallas Downtown offers 128 accommodations with a safe and complimentary bottles of water. LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Dallas Downtown. During your stay, you're just a quick walk from Comerica Bank Tower. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
AC Hotel by Marriott Dallas Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. The business-friendly AC Hotel by Marriott Dallas Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Dallas hotel is smoke free.

AC lounge – This tapas bar only serves dinner.
AC Kitchen – This restaurant only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Kitchen
  • AC lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.65 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Marriott Dallas Downtown
AC Marriott Dallas Downtown
Ac By Marriott Dallas Dallas
AC Hotel by Marriott Dallas Downtown Hotel
AC Hotel by Marriott Dallas Downtown Dallas
AC Hotel by Marriott Dallas Downtown Hotel Dallas

AC Hotel by Marriott Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, was there for wedding and venue was around the corner so convenient place to stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher Ethan

Feels old
Stayed 3 nights in Oct 2025

10/10 Excellent

Shruti

Stayed 2 nights in Oct 2025

8/10 Good

Bobby

Stayed 3 nights in Oct 2025

10/10 Excellent

Steven, Centennial

Stayed 2 nights in Oct 2025

8/10 Good

Kaniyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is valet & bathroom doesn’t have full mirror. Other than that perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Jean-Paul

Disliked: Staff & service
I called the front desk 3 days prior to my hotel stay telling them that my friend would be arriving before i would and that I’d like to have the flowers I ordered from FTD placed in our room when they arrived earlier in the day. When I contacted my friend and ask if she saw the roses in the room she told me that they were not in the room. I checked FTD and they noted that “Constance” had received to rose at the front desk. I call the front desk and the night attendant said he neither saw the flowers or heard anything about them. He even checked next door at the Residence inn a they didn’t’t know anything about it. Later that night the front desk attendant must have found them and he delivered them to my friend in our room. The point is that the roses were supposed to be in the room prior to my friend arriving. The second problem was
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary Garrett

Stayed 4 nights in Aug 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good stay. Clean, friendly front desk.
Stayed 1 night in May 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness
It was downtown
Stayed 6 nights in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and informative about the area!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and modern!
Stayed 2 nights in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Stayed 5 nights in Aug 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the AC Marriott Downtown Dallas for anyone visiting the area. From start to finish, my experience was excellent. Upon arrival, Freydie at the front desk was both friendly and professional, making check-in smooth and welcoming. However, I made a mistake with my reservation. Thankfully, Adrian Ngalongalo was there to help. He went above and beyond to calm me down and carefully walked me through all of my options. His professionalism, patience, and genuine kindness turned what could have been a stressful situation into a smooth and reassuring experience. It’s rare to encounter such thoughtful service, and Adrian truly made my stay memorable. It’s comforting to know that chivalry still exists! The rooms are upscale and comfortable, offering a great place to unwind after a day out. The hotel itself has a modern, stylish feel, and everything was spotless during my stay. Overall, the AC Marriott Downtown Dallas offers excellent service, great amenities, and a fantastic location in the heart of the city. I will definitely be staying here again and highly recommend it to others!
Stayed 4 nights in Aug 2025

8/10 Good

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Franklin

Stayed 1 night in Aug 2025

8/10 Good

Leonida Quiambao, SPRING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was near to all tourist places l wanted to visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Odalis Prieto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah Lathon, San Antonio

Liked: Property conditions & facilities
😍
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

Stayed 1 night in Jul 2025