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Tru by Hilton The Colony Dallas

2.5 star property

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Photo gallery for Tru by Hilton The Colony Dallas

Terrace/patio
Coffee shop
Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
5252 Memorial Drive, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,005 reviews
The price is €69
includes taxes & fees
21 Dec - 22 Dec
Clarion Hotel The Colony - Plano West

About this property

Tru by Hilton The Colony Dallas

Hotel in The Colony with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a coffee shop/cafe. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Tru by Hilton The Colony Dallas gets good marks from our customers. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 6 minutes by car from The Shops at Legacy and 7 minutes from Stonebriar Centre Mall
  • Cats and dogs welcome for a fee
Tru by Hilton The Colony Dallas offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Tru by Hilton The Colony Dallas also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 599 reviews
Rating 8 - Good. 116 out of 599 reviews
Rating 6 - Okay. 36 out of 599 reviews
Rating 4 - Poor. 26 out of 599 reviews
Rating 2 - Terrible. 38 out of 599 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 1 night in Sep 2025

10/10 Excellent

Kashekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property rooms Variety of eating restaurants
Stayed 2 nights in Aug 2025

6/10 Okay

manideep

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff was not very friendly or welcoming. The room was fine, the shower had broken tiles, the restroom had a weird smell when we arrived, and weirdly, the pool closes at 7 p.m. It was just okay, I probably wouldnt stay at another Tru hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hakim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything good
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

2/10 Terrible

Austin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We were highly disappointed in our stay. The room had absolutely NO water pressure, the sink wouldn’t drain. There was no dresser, no closet, nowhere to fold and put your clothes. (They did have a pipe in the room to hang a few things). Cleaning crew didn’t show up until day 3. The 24 hr coffee was always empty when we tried to get coffee. Unfortunately we would never stay here again. The location was nice and convenient to get anywhere, was about the only good thing.
Stayed 4 nights in Sep 2025

6/10 Okay

deanna

Stayed 1 night in Aug 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Bret

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

4/10 Poor

Myla

Disliked: Cleanliness, property conditions & facilities
Room smells musty
Stayed 1 night in Aug 2025

10/10 Excellent

raveon

Stayed 1 night in Aug 2025

8/10 Good

Asif

Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with a comfortable bed. The hotel was close to a lot of shops and restaurants. The staff was amazing and the manager even checked on me everyday to see how things were going and if I needed anything. "I HIGHLY RECOMMEND!!
Stayed 2 nights in Aug 2025

4/10 Poor

Elman

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Loud HVAC unit.

As overall it was good, basic standard hotel. Big problem is HVAC unit in the room. When it working it will start and work loud like jet or diesel engine and will wake you up every time. I didn’t sleep there at all. Also minor issues with the faucet that was loose. They had great breakfast tho!!
Stayed 2 nights in Aug 2025

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Ami

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025