2/10 Terrible
Vinay
Travelled with partner
23 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to share our experience at this hotel to help you make an informed decision before booking.
Unfortunately, the rooms did not meet the standards expected of a five-star hotel. Upon arrival, the room was visibly unclean (photos attached). There was mold in the bathroom, the shower head was not functioning properly and was very dirty, and there was rust behind the sink. The bathroom fixtures clearly need replacement.
The ceilings and walls require fresh paint, as there were multiple dark stains that created an unpleasant and unhygienic atmosphere. The air conditioning filter was also dirty.
Additionally, the electrical socket next to the bed was detached upon arrival, posing a serious safety hazard and potential risk of electric shock.
The most concerning incident involved the elevator. It became stuck and suddenly dropped approximately one floor before the doors opened after about a minute. We then attempted to use the emergency exit stairs; however, they did not lead to an actual exit but instead to what appeared to be an attic space. The stairwell door could not be reopened from our side, and we had to request assistance.
The restaurant service was also disappointing. We waited 25 minutes for an omelette, and although the table was cleaned after we requested it, the waiter used an already used cloth taken from another table to wipe ours.
Based on our experience, I would strongly advise future guests to carefully consider their booking.
Vinay
Stayed 3 nights in Feb 2026
