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Hotel City

3.0 star property

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Photo gallery for Hotel City

Lake
Aerial view
Daily cooked-to-order breakfast (EUR 12.5 per person)
Premium Room, Balcony | Frette Italian sheets, premium bedding, down duvets, minibar
Family Room, Connecting Rooms | Frette Italian sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Via N Sauro 29, Desenzano del Garda, BS, 25015
  • Place, Desenzano Castle
    ‪5 min walk‬
  • Place, Cathedral of St. Mary Magdalene
    ‪6 min walk‬
  • Place, Roman Villa of Desenzano del Garda
    ‪8 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪30 min drive‬

Room options

View all photos for Single Room, 1 Large Single Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Single Room, 1 Large Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Room

Frette Italian sheets, premium bedding, down duvets, minibar

Classic Room

9.2 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Frette Italian sheets, premium bedding, down duvets, minibar

Premium Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Frette Italian sheets, premium bedding, down duvets, minibar

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basic Room, 1 Large Single Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Basic Room, 1 Large Single Bed

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, down duvets, minibar

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, Balcony

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel City

Hotel with a bar, in the vicinity of Scaliger Castle
A bar/lounge, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Hotel City offers 35 air-conditioned accommodations with minibars and a safe. Beds feature Frette Italian sheets, down duvets and premium bedding. 43-inch LCD televisions come with premium satellite channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Desenzano del Garda hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel City, you're just a quick walk from Port of Maratona. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes scooters/mopeds to rent and hiking/biking trails
  • 11 minutes by car from Scaliger Castle and 14 minutes from Center Aquaria Spa and Wellness Center
  • Local-area shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15 square feet (1 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel City.

This 3-star Desenzano del Garda hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 15 square feet of conference space
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1964
  • Communal living room
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable/satellite channels
  • First-run films
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12.5 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 017067-ALB-00015, IT017067A1HFQ2CNHF, IT017067A1HFQ2CNHF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

City Desenzano del Garda
Hotel City Desenzano del Garda
Hotel City Hotel
Hotel City Desenzano del Garda
Hotel City Hotel Desenzano del Garda

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 201 reviews
Rating 8 - Good. 82 out of 201 reviews
Rating 6 - Okay. 12 out of 201 reviews
Rating 4 - Poor. 3 out of 201 reviews
Rating 2 - Terrible. 1 out of 201 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Swetank

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice and reasonably priced.
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 1 night in Jul 2025

4/10 Poor

Isabel, Braintree

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff at this hotel is incredibly rude. Bad even by Italian standards. They don’t answer WhatsApp or phone. They take days to respond to emails. They are rude to people with special needs and say nasty things in Italian assuming British people don’t understand. It’s disgraceful
Stayed 5 nights in Sep 2025

4/10 Poor

Leonardo, Braintree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My negative feedback about this hotel relates to the ignorance and rudeness of reception staff. I rang the hotel looking for my husband and staff were incredibly rude, claiming they couldn’t find him as a guest. Then the receptionist was necessarily rude to my autistic son because he didn’t say hello to him. It’s unbelievable that they allow staff like that. I would never stay there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the main port and train station so a great location. We had a great nights sleep as the hotel was comfortable and quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Szabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb family run hotel. Very clean and very comfortable hotel. Great aircon and lovely breakfast.
Stayed 7 nights in Jun 2025

8/10 Good

Suet kuen

Travelled with family
Liked: Cleanliness, amenities
Free breakfast, convenience and safe place
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

JONATHAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nazanin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Everything was great.
Stayed 4 nights in Sep 2024

8/10 Good

Graham

Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were wonderful. Friendly and always happy to help. The breakfast was lovely. The whole accommodation was very clean and tidy throughout. Walls are a bit thin! Could hear people speaking in the room next door. Location is great, close to public transport and walking distance to the lake/shops/restaurants. Lovely hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spot on
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovey room, clean. Bed comfortable, shower not brilliant and bathroom a bit cramped. Great location and there is hotel parking at a reasonable charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room in a nice area

Nice room in a nice and convenient area near the lake.
Stayed 2 nights in May 2024

8/10 Good

Roman, Ljubljana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy. Best option for short stay
Stayed 2 nights in May 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities
It was a good hotel convenient for Lake Garda and the Stadio Tre Stelle. The only issue I had was the most convenient power socket in my room didn't work. Once I realised that and pointed it out the staff arranged for an electrician to fix it - unfortunately too late for my trip but the other socket worked so I was able to charge my phone and download my boarding pass for my flight home.
Stayed 4 nights in May 2024

8/10 Good

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING HOTEL

Excelente service Enmanuelle and the all staff was so helpful and made our stay unforgettable Highly recomended✨✨✨✨✨✨
Stayed 2 nights in Sep 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. The receptionist / bar keeper was welcoming and went out of his way to show us our room and the breakfast room. He also recommended local restuarants to try. We wanted to try Grappa when we returned after our meal and he explained the different types and recommended one based on taste in wine. On departure, the owner was on reception and explained the Ferrari theme in the bar and breakfast room. I would definitely use this hotel again. Location is ideal - about 10 minutes from the railway station and a quiet location about 3 minutes from the ferry terminal and harbour.
Stayed 4 nights in Aug 2023

10/10 Excellent

Geraldine Anne

Stayed 3 nights in Sep 2023