2/10 Terrible
Olga
Travelled with partner
22 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I usually don’t give bad reviews, but this situation is exceptional.
Knowing it’s 3.5 star hotel it was my last minute booking : everything was wrong from the time I check in . My plan landed at 11 PM and I got to the hotel around midnight. I was notified the room that I booked is not available so they gave me another one- worse. Sign on the doors said no smoking but the room smelled terrible. Our shower did not drain, bed covers, and carpet with stains. When we sat and watch TV we noticed a couple of roaches roaming around. Then on a second day of our stay, I had several bites on my body and I don’t know what it was.
And at the end, I did not get my deposit of 50 dirhams back. No one answered the phone and this hotel and they do not answer the messages through Expedia. Oh, and it’s advertised that they have a parking on the premises. Guess what ?.. most of the time they don’t.
Second day, I am trying to reach someone and talk to somebody about all those issues and especially to get my deposit back and no one calls me back




Olga
Stayed 4 nights in Jan 2026




















