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Donatello Hotel

4.0 star property

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Photo gallery for Donatello Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Creator video - submitted by lenmur
Fitness facility
Front of property – evening/night
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪4 min walk‬
  • Place, Mall of the Emirates
    ‪9 min walk‬
  • Place, Ski Dubai
    ‪9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room (King)

Deluxe Room (King) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 32-inch LCD TV with satellite channels, TV

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | 32-inch LCD TV with satellite channels, TV

Grand Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room (Twin)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Family Suite

Executive Family Suite | Minibar, in-room safe, desk, laptop workspace

Executive Family Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Suite Non smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite Non smoking

  • Sleeps 2

View all photos for Deluxe King Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room Non smoking

  • Sleeps 2

Executive Room Non smoking

  • Sleeps 2

Deluxe Twin Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 2

View all photos for Grand Suite-Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Grand Suite-Non-Smoking

  • Sleeps 2

Deluxe Triple Room Twin Bed

  • Sleeps 3

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  • Spa
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  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is €43
includes taxes & fees
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About this property

Donatello Hotel

Along with 2 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a snack bar/deli and a 24-hour business centre are on-site.
Donatello Hotel offers 132 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Donatello Hotel, you're just a quick walk from Mall of the Emirates. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Indulge with hydrotherapy, body treatments or manicures and pedicures at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, helicopter/aeroplane tours and archery
  • Within a 15-minute walk of Mall of the Emirates and Ski Dubai
Donatello Hotel offers its guests a full-service spa and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1100 square feet (102 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Donatello Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Donatello Hotel has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 60 for adults and AED 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Shopping centre

Family friendly

  • Baby bath
  • Changing table
  • Children's dinnerware
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,100 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Donatello Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 60 for adults and from AED 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Donatello Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 528 reviews
Rating 8 - Good. 203 out of 528 reviews
Rating 6 - Okay. 64 out of 528 reviews
Rating 4 - Poor. 30 out of 528 reviews
Rating 2 - Terrible. 26 out of 528 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Travelled with family
Liked: Staff & service
This is a pleasant hotel in an older section of the city. There are local flavor resturants walking distance from the hotel. The onsite resturants are lacking. The hotel rooms do not have heat ( its the desert) but the AC is over powering in the winter months. Keeping the system off is not a good option due to air quality.
Stayed 5 nights in Jan 2026

6/10 Okay

Petros

Liked: Cleanliness, staff & service, amenities
The room was fine and spacious. The stuff was also very nice, helpfull and polite. The problem was the constant noise from the aircondition mashines outside our room. Room 204. A constant noise, also during the night when we were trying to sleep. Another problem has also to do with noise during the night. And that was from the party at the bar at the ground floor. Yes we could hear it every day at the second floor! Something else was that the windows in our room could not open. So we could not refresh the air in our room.
Stayed 10 nights in Dec 2025

4/10 Poor

Nakeya

Stayed 1 night in Dec 2025

10/10 Excellent

Abdelrahman

Stayed 2 nights in Nov 2025

8/10 Good

Adebayo Bukola

Stayed 7 nights in Aug 2025

6/10 Okay

Yasamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The size of the room was acceptable but the default for 3 adults was a king bed, they provided a portable bed free of charge which improved the situation. The mattress of the portable bed was in terrible shape and had huge stains on it. They accepted to replace it. While we booked the room for 3 people, the glasses, coffee mugs and towels were provided for 2 people and we needed to constantly remind the staff. In more than one instance the "clean" towels had stains on them. They did not provide conditioner and body lotion was not there either. Breakfast buffet was very limited and not with many healthy options.
Stayed 10 nights in Nov 2025

2/10 Terrible

Fuad

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains. The breakfast is fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Elian

Stayed 2 nights in Nov 2025

10/10 Excellent

NEIL

Stayed 1 night in Nov 2025

2/10 Terrible

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
Stayed 2 nights in Nov 2025

10/10 Excellent

GUVANCH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana, San Bernardino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
Stayed 7 nights in Oct 2025

8/10 Good

Yannick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Stayed 3 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
Stayed 5 nights in Oct 2025

2/10 Terrible

YOUSEF

Disliked: Property conditions & facilities
They gave me room number 107 The worst room ever! Next to night club and laundry ! Very noisy
Stayed 1 night in Oct 2025

4/10 Poor

Babak

Business traveller
Disliked: Room comfort
My original room was too noisy, had to put noise cancelling headphones to sleep. They didn’t cancel my second night per request and offered me another room which was quite but had cracked bathtub, mold in bathroom and cracked countertop.
Stayed 2 nights in Oct 2025

4/10 Poor

Nael

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very slowly to fix any problem
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammad

Stayed 6 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 5 nights in Sep 2025

10/10 Excellent

nahom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

4/10 Poor

Steve

Liked: Room comfort
Disliked: Staff & service
No hot water in shower or sink
Stayed 2 nights in Aug 2025

10/10 Excellent

angem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th staff. Mr Ali the manager and ms
Stayed 2 nights in Jul 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025