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Swissôtel Al Murooj Dubai

5.0 star property

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Photo gallery for Swissôtel Al Murooj Dubai

Courtyard
Premium Room, Multiple Beds | City view from property
Exterior
Minibar, in-room safe, individually furnished, desk
Tennis court

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Mall
    ‪4 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Burj Khalifa
    ‪10 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite

  • Sleeps 6
  • 1 Double Bed

View all photos for Classic Room - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

Classic Room - Ramadan Iftar Offer

  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 200 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | TV

Apartment, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 200 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 2 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Apartment, 3 Bedrooms (Duplex)

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Classic King Room_New Year Gala Dinner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartments - New Year Gala Dinner

Terrace/patio

2 Bedroom Apartments - New Year Gala Dinner

  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Minibar, in-room safe, individually furnished, desk

Classic Twin Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Bedroom Apartments - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

2 Bedroom Apartments - Ramadan Iftar Offer

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Swiss, Premium Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Premium Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Half board Package

Terrace/patio

Classic King Room Half board Package

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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The price is €88
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includes taxes & fees
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About this property

Swissôtel Al Murooj Dubai

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
Swissôtel Al Murooj Dubai's great location gets high marks from our customers. During your stay, you're just a quick walk from Dubai Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Makan, one of the property's 3 restaurants and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments or massages at the spa
  • Services include babysitting, supervised childcare and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Dubai Mall and Burj Khalifa
Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
Makan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mawal Restaurant – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.
Anees – On-site restaurant. Open daily.
Double Decker – This pub specialises in British cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodation, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodation. The additional fee charged at the property for 2-bedroom accommodation is AED 20 per night.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (1 January) Gala Dinner per adult: AED 1130
  • New Year's Day (1 January) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodation, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodation. The additional fee charged at the property for 2-bedroom accommodation is AED 20 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AED 120 for adults and from AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Zahed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Labukun

Stayed 5 nights in Feb 2025

10/10 Excellent

Ghassan

Stayed 3 nights in Feb 2025

8/10 Good

Jafar

Stayed 6 nights in Feb 2025

6/10 Okay

Haytham

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Mustaq, Sugarland

Liked: Staff & service, amenities
The property is 4 star

6/10 Okay

Safa

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

ANDREA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Daeseong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property oasis in the desart
Stayed 3 nights in Jan 2025

10/10 Excellent

Mayank, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in downtown Dubai with walking distance to all downtown attractions.
Stayed 5 nights in Dec 2024

10/10 Excellent

sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location
Stayed 3 nights in Jan 2025

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the breakfast is good.
Stayed 3 nights in Jan 2025

8/10 Good

Aqsa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to Dubai Mall, within walking distance! Staff was nice and excellent, as well. Breakfast buffet was ok. Could have been more nice.
Stayed 10 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a good location. Staff was exceptional and went above and beyond to make my stay special. Breakfast was amazing- so many options! Room was gorgeous with a super comfy bed! I was sad to leave!
Stayed 5 nights in Jan 2025

10/10 Excellent

S P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Asif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night was not good but staff helped right away to facilitate us and gave us another room. Wonderful stay. Will come again.
Stayed 4 nights in Jan 2025

10/10 Excellent

HUMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need renovation
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Swissotel and had a very enjoyable time. The room was clean and spacious with a large king bed. The best part of the hotel is the staff who go out of their way to help you enjoy your stay. The only negative is the room had the shower in the bath and you need to be very careful using to ensure you don’t fall. Maybe challenging for someone with mobility issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hareth

Stayed 1 night in Jan 2025

10/10 Excellent

Syed Fasih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

2/10 Terrible

Chandrima

Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs major refurbishment

Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.
Stayed 3 nights in Dec 2024