Highfield House was great for us to still be in the city but away from the hustle and bustle. It was clean, and the staff was friendly during check in and check out. We found some great cafes and restaurants nearby.
A few things to note:
There is no AC so the room ran hot throughout the day with little air movement even with the window open.
We had been told laundry would be available, however, one of the two payment options for laundry was out of service, and we could not receive texts to do the other method. We found this out after confirming laundry would be available and easy to use, so it did inconvenience us.
And lastly, it is next to a tram track. The noise didn’t bother us, but if you are a light sleeper it may be something to consider.