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Mercure Hotel Duesseldorf Zentrum

3.5 star property

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Photo gallery for Mercure Hotel Duesseldorf Zentrum

Exterior
Exterior
A bathroom with a white sink, a mirror, and a wall-mounted towel rack.
Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, rollaway beds
A modern restaurant with a curved counter, round tables, and red cushioned seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Roßstraße 61, Düsseldorf, 40476
  • Place, NRW-Forum Düsseldorf
    ‪5 min drive‬
  • Place, Tonhalle Duesseldorf
    ‪6 min drive‬
  • Place, Konigsallee
    ‪8 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪10 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

A hotel room with a flat-screen TV, a desk with a lamp, a coffee maker, and a chair.

Privilege, Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, rollaway beds

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A bathroom with a white sink, a mirror, and a wall-mounted towel rack.

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, rollaway beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, soundproofing, rollaway beds

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Duesseldorf Zentrum

Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
Mercure Hotel Duesseldorf Zentrum offers 68 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Duesseldorf Zentrum. During your stay, you'll be connected to the convention centre and within walking distance of Konigsallee. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Konigsallee and a few minutes from Rhine Promenade
  • Pets welcome for a fee
As a guest of Mercure Hotel Duesseldorf Zentrum, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Hotel Duesseldorf Zentrum also features dry cleaning/laundry services, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12494601
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum
Hotel Mercure Hotel Duesseldorf Zentrum Düsseldorf
Hotel Mercure Hotel Duesseldorf Zentrum
Düsseldorf Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Hotel Duesseldorf Zentrum Hotel Düsseldorf

Mercure Hotel Duesseldorf Zentrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 262 reviews
Rating 8 - Good. 112 out of 262 reviews
Rating 6 - Okay. 38 out of 262 reviews
Rating 4 - Poor. 9 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Floris Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room was as expected. Good breakfast and friendly staff!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff and fantastic location. I'm really looking forward to staying again.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, wonderful breakfast in the morning, nice bar to wind down in the evening and very center of being close to airport, Messe and downtown
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Yumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the airport and midtown is very convenient. Good breakfast buffet.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yngve

Liked: Cleanliness, staff & service, property conditions & facilities
Very suitable hotel for a weekend in Dusseldorf!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff available all day and night
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Henrie

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel
Stayed 1 night in Jul 2023
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
A quaint hotel with lovely staff just off main tourist belt. On the main airport route and half way between it and the main train station/shopping areas makes it a great option
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Louis Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Loved visiting dusseldorf the staff were amazing and very insightful. Accomodating and welcoming, would love to come back someday!
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel. We booked quite last minute but it’s great value for money and the staff are all super friendly. We had our toddler with us and she loved it. Comfy beds, great selection at breakfast and bus stops right outside.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Elaine Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally situated for the city and public transport network. Staff exceptionally helpful.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

So Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not disappoint.

Friendly staff, enjoyed breakfast, comfortable and clean room. Location has all the essentials around it also. 1 hour walk to the airport in fact or 721 bus is door to door also.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and lovely staff. Would recommend xx
Stayed 5 nights in Dec 2023
Verified

6/10 Okay

Jarre

Liked: Cleanliness
It was OK. A little noisy on the 4th floor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so helpful
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small, but spotlessly clean, great shower & bed. Tidy room, fresh & well looked after.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Like all Mecure properties in Europe, Dusseldorf Zentrum was excellent
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, the hotel is acceptable and the big problem is in the lack of parking
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a week and it was absolutely wonderful. The beds were comfy and always made by the time we came back in the evening, our fridge was stocked with beverages that were free of charge, and in general the hotel was easily accessible. They are two bus stops nearby allowing us to easily get around the city. This was a great stay and I recommend it to anyone traveling to Düsseldorf.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Quiet area. Helpful staff. Spacious room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessed by the bus. Room was on the small side, but it worked. Breakfast was great. Staff was very friendly and helpful. Not a lot of dining options around the property, especially for gluten free.
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were the best. Each staff member we spoke with helped us storing our bags, finding a place to eat and getting the best rate for transportation. Our room was comfortable and clean. A little tight of a squeeze some mornings but not a big deal. Very quiet inside the hotel and in the area. The bus line is right outside the door and walkable to many places. Please try the Italian restaurant next to the gelato shop and pharmacy. The food is excellent and they have a menu in English!
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helping
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely, spacious room with very helpful staff. I left my keys behind and they alerted me to it by the time I had reached the airport and posted them back out to me. The breakfast was tasty, if maybe a little expensive for what it was. The pizza place next door was excellent and very cheap. Transport to/from the airport couldn't have been easier and the city centre was within walking distance.
Stayed 5 nights in Mar 2025