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Mercure Hotel Duesseldorf Zentrum

3.5 star property

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Photo gallery for Mercure Hotel Duesseldorf Zentrum

Exterior
Daily buffet breakfast (EUR 14 per person)
Exterior
Exterior
In-room safe, desk, soundproofing, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Roßstraße 61, Düsseldorf, 40476
  • Place, Konigsallee
    ‪3 min drive‬
  • Place, Düsseldorf Christmas Market
    ‪3 min drive‬
  • Place, Messe Düsseldorf
    ‪5 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪7 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, soundproofing, rollaway beds

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, soundproofing, rollaway beds

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, soundproofing, rollaway beds

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, soundproofing, rollaway beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Duesseldorf Zentrum

Pet-friendly hotel connected to the convention centre in Düsseldorf with a bar
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
Mercure Hotel Duesseldorf Zentrum offers 68 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Duesseldorf Zentrum. During your stay, you'll be connected to the convention centre and within walking distance of Konigsallee. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Konigsallee and a few minutes from Düsseldorf Christmas Market
  • Pets welcome for a fee
As a guest of Mercure Hotel Duesseldorf Zentrum, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Hotel Duesseldorf Zentrum also features dry cleaning/laundry services, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12494601
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum
Hotel Mercure Hotel Duesseldorf Zentrum Düsseldorf
Hotel Mercure Hotel Duesseldorf Zentrum
Düsseldorf Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Hotel Duesseldorf Zentrum Hotel Düsseldorf

Reviews

Mercure Hotel Duesseldorf Zentrum Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 242 reviews
Rating 8 - Good. 105 out of 242 reviews
Rating 6 - Okay. 32 out of 242 reviews
Rating 4 - Poor. 8 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel. We booked quite last minute but it’s great value for money and the staff are all super friendly. We had our toddler with us and she loved it. Comfy beds, great selection at breakfast and bus stops right outside.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff and fantastic location. I'm really looking forward to staying again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely, spacious room with very helpful staff. I left my keys behind and they alerted me to it by the time I had reached the airport and posted them back out to me. The breakfast was tasty, if maybe a little expensive for what it was. The pizza place next door was excellent and very cheap. Transport to/from the airport couldn't have been easier and the city centre was within walking distance.
Stayed 5 nights in Mar 2025

6/10 Okay

Matt

Business traveller
Liked: Staff & service, property conditions & facilities

basic

A basic hotel with extremely helpful and friendly staff on check in and the polar opposite on check out. No shower gel in dispenser day 1, note made at reception, still no shower gel day 2. If all you need is a place to sleep its fine and I hope you get the checkin staff who were great
Stayed 2 nights in Jan 2025

10/10 Excellent

Clemens

Stayed 1 night in Dec 2024

10/10 Excellent

Byron

Stayed 2 nights in Nov 2024

8/10 Good

Dennis

Stayed 2 nights in Nov 2024

8/10 Good

Yumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the airport and midtown is very convenient. Good breakfast buffet.
Stayed 1 night in Nov 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helping
Stayed 1 night in Aug 2024

8/10 Good

Nabil, Amman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, the hotel is acceptable and the big problem is in the lack of parking
Stayed 3 nights in Jul 2024

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Quiet area. Helpful staff. Spacious room.
Stayed 2 nights in Jul 2024

4/10 Poor

Rajan

Business traveller
Disliked: Cleanliness, staff & service, amenities
It was very substandard, the breakfast spead was too small and the staff were not helpful at all
Stayed 4 nights in Jun 2024

10/10 Excellent

So Sum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a week and it was absolutely wonderful. The beds were comfy and always made by the time we came back in the evening, our fridge was stocked with beverages that were free of charge, and in general the hotel was easily accessible. They are two bus stops nearby allowing us to easily get around the city. This was a great stay and I recommend it to anyone traveling to Düsseldorf.
Stayed 7 nights in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and lovely staff. Would recommend xx
Stayed 5 nights in Dec 2023

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, wonderful breakfast in the morning, nice bar to wind down in the evening and very center of being close to airport, Messe and downtown
Stayed 4 nights in Oct 2023

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff available all day and night
Stayed 4 nights in Sep 2023

10/10 Excellent

John, N Stonington

Liked: Cleanliness, staff & service, property conditions & facilities
Like all Mecure properties in Europe, Dusseldorf Zentrum was excellent
Stayed 6 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so helpful
Stayed 5 nights in Aug 2023

10/10 Excellent

Louis Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Loved visiting dusseldorf the staff were amazing and very insightful. Accomodating and welcoming, would love to come back someday!
Stayed 7 nights in Aug 2023

8/10 Good

Brian, Avoca

Liked: Cleanliness, staff & service
A quaint hotel with lovely staff just off main tourist belt. On the main airport route and half way between it and the main train station/shopping areas makes it a great option
Stayed 4 nights in Jul 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessed by the bus. Room was on the small side, but it worked. Breakfast was great. Staff was very friendly and helpful. Not a lot of dining options around the property, especially for gluten free.