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SureStay Hotel by Best Western Wenatchee

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Wenatchee

Laundry room
Free daily continental breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry
  • Breakfast included

Explore the area

View in a map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Place, Pybus Public Market
    ‪4 min drive‬
  • Place, Riverfront Park
    ‪5 min drive‬
  • Place, Town Toyota Center
    ‪8 min drive‬
  • Airport, Wenatchee, WA (EAT-Pangborn Memorial)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Wenatchee

Hotel in East Wenatchee with free breakfast and 24-hour front desk
This hotel features an outdoor pool, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Wenatchee. During your stay, you're just a quick walk from Columbia River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Steps from Columbia River and a 3-minute drive from Wenatchee Valley Museum and Cultural Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Wenatchee. Free self parking is available.

Smoking is allowed in designated areas at this East Wenatchee hotel.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

SureStay Hotel by Best Western Wenatchee Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 890 reviews
Rating 8 - Good. 301 out of 890 reviews
Rating 6 - Okay. 130 out of 890 reviews
Rating 4 - Poor. 40 out of 890 reviews
Rating 2 - Terrible. 29 out of 890 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
Great people working here!
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We return every year for our annual family vacation - will continue to do so
Stayed 4 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could have used an elevator to get us to the second floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff was very nice and helpful. Overall, the facility was very clean and ready to go, including my room. Breakfast was good but could have used some eggs and bacon or sausage. I have used this hotel multiple times and have always left happy with my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great stay in an area that doesn't have a lot of traffic to keep you up at night. My chrome notebook wouldn't get wifi, but it's a cheapo. Kindle got hooked up fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Francisco, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
There was a quiet place and very clean hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Stayed 3 nights in Jul 2025

8/10 Good

Zandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Margaret, University Place

Travelled with family
Liked: Cleanliness
The hotel was convenient for our purposes, but there was no pet relief area.
Stayed 3 nights in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay checked us in. He was kind and efficient. Room was cool. Big bathroom and counter top space though small sink. The hot tub hours could be later and earlier AM for adults. Way too many chemicals in pool and hot tub. NO water fill station anytime not even for breakfast. Small, tight breakfast area.
Stayed 1 night in Jul 2025

8/10 Good

Dick

Stayed 2 nights in Jul 2025

6/10 Okay

Mitze

Stayed 1 night in Jun 2025

8/10 Good

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable option.
Stayed 1 night in Jun 2025

4/10 Poor

Lyka

My husband, 4 kids, and dog booked 2 rooms for 2 nights and requested 2 rooms next to each other. Upon checking in with our strollers and luggages they put us on the second floor - when the place has no elevator. Our entire stay we had to carry our small kids in strollers and everything up and down the stairs. The first night when getting ready for bed at 9:30pm - the sun wasn’t even set - the man downstairs was banging on the walls and even came upstairs banging on our door. He was initially aggressive but then apologetic when he saw we had small children. The next night at 9:20, while getting ready for bed, the front desk calls because the man downstairs was complaining again. The noise ordinance is at 10PM yet we are getting calls for simply walking around our room trying to get our kids ready for bed - when YOU GUYS PUT ON THE SECOND FLOOR. One of my children is autistic, so yes sometimes he can be loud and normally can empathize, however I did not appreciate the shame well before the noise ordinance would have been in affect - especially since we didn’t make a big deal about putting us on a second floor watching us struggle up and down the stairs. We paid the same money as anyone did not sure why we got bad guest service .
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikel

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness

Bugs in the Lobby

Upon walking through the front door of the lobby there were HUNDREDS of gnats. Most were on the door, but a significant amount were still flying around the doorway and lobby. There are no traps and the front desk acknowledged that there were gnats, but didn't mention if the hotel was taking any measures to get rid of them. The next morning when we left the ceiling of the doorway is where the gnats settled... The room itself was fine, and while it had great accessibility for those with mobility aids, it was overall lackluster. For the price, I wasn't expecting much, but due to all of the gnats being in the same lobby that breakfast does served, I did not have faith that the place was clean enough to partake in the free breakfast. That part was disappointing, because I love a free hotel breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Uday

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

isaiah

No comment
Stayed 1 night in Jun 2025

2/10 Terrible

Raul

Stayed 1 night in May 2025

2/10 Terrible

Sheenah

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Cayla

Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Travelled with group
Liked: Amenities
Fast and easy check in.
Stayed 1 night in May 2025

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2025