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Hotel Tropical

4.0 star property

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Photo gallery for Hotel Tropical

Indoor pool, outdoor pool
Exterior
2 restaurants; breakfast and dinner served
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Pont de la Tosca, 25, Escaldes-Engordany, Andorra, AD700
  • Place, Escaldes-Engordany Arts Centre (CAEE)
    ‪17 min walk‬
  • Place, Caldea Spa
    ‪3 min drive‬
  • Place, Andorra Massage
    ‪4 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪170 min drive‬

Room options

View all photos for Superior Triple Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (3 Adults)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 21 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2 Adults and 1 Child)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Triple Room (2 Adults and 1 Infant)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2 Adults and 1 Infant)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room (4 adults)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (4 adults)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (2 adults and 2 children)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Tropical

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hotel Tropical offers 165 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Escaldes-Engordany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hotel Tropical, you'll be within walking distance of Caldea Spa. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Refugi, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 2-minute drive from Caldea Spa and a few minutes from Pyrenees Andorra Shopping Centre
Hotel Tropical offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a fitness centre, and a sauna are also featured at the family-friendly Hotel Tropical. Self parking is free.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
El Refugi – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
La Toscana – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Refugi
  • La Toscana

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 March and 1 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tropical Escaldes-Engordany
Tropical Escaldes-Engordany
Hotel Tropical Hotel
Hotel Tropical Escaldes-Engordany
Hotel Tropical Hotel Escaldes-Engordany

Hotel Tropical Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que cancelar por coronavirus, teniamos reseva de viernes a domingo. Sabado cerraron pistas ski y tiendas. Y no nos devuelven él dinero!!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Kike

Liked: Cleanliness, staff & service, property conditions & facilities
Me aparecido casi todo bien ,si no fuera por el bar y restaurante ,que al medio dia no habre y a la noche solo hay bufet libre ,carisimo y la comida y el.surtido ,no es para tanto ,mas bien seria un bufet de 10 u 12e ,no 26e me parecio muy excesivo.ñara lo qie era ,pero es que si vais al bar ,solo habia pi,za ,un viernes a las 8 de lantarde.,no tenian ni pan pafa un bocata . A si que el hotel ,la puscina y las habitaciones muy bien ,pero si teneis quw comer o cenar ,iros fuera del hotel .
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist gut zu erreichen, die Zimmer sind sauber, das Essen ist gut und es gibt eine Garage.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

A

Liked: Cleanliness, property conditions & facilities
Bcp trop bruyant pour le prix . Nous étions côté route , circulation intense et extrêmement mal isolé .. avec un bébé à éviter !!! De plus on nous dit accès au wifi , ça ne marchait absolument pas ! Très cher pour la nuit passée ..
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Estuvo todo bien. Muy contentos con este hotel aun que nuestra estancia a sido corta.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy completas, pedimos una cunita y sin problemas nos pusieron una, lo peor es que por el aparcamiento nos cobraron 20€,( es muy difícil aparcar y aprovechan eso para poner un precio desmesurado por dejar el coche en el parking una noche) y bufete es muy completo, pero también encontramos excesivo que nos hicieran pagar 16'5 € por cabeza!!!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Proprete excellente tres bon acceuil bonne literie et chambre spacieuse Piscine et jacusi accessible sans supplément de tarif Seul bémol le parking est un peu cher mais point positif il est assez grand et en sous sol protege en cas d'intempérie.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relación calidad precio adecuada. Complicado el tema de aparcar cosa que aprovechan para cobrar el parking, pero con nieve fio y viento sin posibilidad de aparcar cerca es la mejor opción.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es agradable. La situación dentro de la ciudad es adecuada. Pero el precio de la plaza de aparcamiento me parece excesiva
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, room comfort
Hotel relación calidad, precio...bueno, pero tiene varios puntos negativos. Ubicacion al lado de la carretera y si quieres usar el parking te piden 20 € al dia y sino te tienes que buscar la vida para encontrar aparcamiento. El restaurante muy caro para lo que te ofrecen el el bufet libre.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かった

カーディーラーが併設されている為、宿泊用の駐車場の案内が分かりにくい。 屋内駐車場なのは良いが駐車料金が高いし、何故か湧くより斜めに停めさせられた。 部屋はそこそこ広くてベッドは特に広く快適で、最上階にはジャグジーもあって良かった。 食事は朝夕ともにビュッフェ形式で品数も多くて満足出来た。
Stayed 1 night in Feb 2018
Verified

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel estupendo, bien situado.

La zona spa es un plus, la comida es bastante buena, bien situado. Muy buena opción para esquí y turismo de compras. También excelente para niños. Repetiremos sin duda.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Xavier

Liked: Staff & service

Hotel limpio y bien situada para ir a pistas

Buen hotel para ir con niños, zona infantil
Verified

2/10 Terrible

NURIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No "encontraron" un móvil que olvidé en la habit.

Olvidé un teléfono móvil en la habitación que "nadie encontró".
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

una estancia inolvidable

muy buen hotel lo recomiendo sobre todo la zona de la piscina tanto el servicio como la limpieza un diez.hotel ideal para ir en familia, sobre todo los niños son los que disfrutan mas con la piscina quedamos muy sastifechos muchas gracias.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy completo

Hemos pasado una estancia muy cómodos y la atención excelente
Verified

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Personal insuficiente para atender. Sin plazas de parking en los alrededores y el suyo cobran 19eur la noche. Sin servicio de comidas. Intentan cobrar cargos adicionales culpando a las web de reservas de engañar con la información proporcionada. Se enfrentan a los clientes o les trasladan la responsabilidad de las cuestiones que surgen. El intento de cargos adicionales es sistemático.
Verified

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel très très bien

Hôtel excentré du centre et des rues commerçantes d Escalades. Nous y sommes aller à pieds en 10 min. L hôtel est grand avec parking en sous sol. Nous avons eu toutes les explications à laccueil. La chambre triple était spacieuse. La literie très correcte. Des petites bouteilles d eau gratuites dans le mini bar. La chambre etait propre. La sdb avec baignoire et wc séparé etait tres tres propre. Il y avait de nombreux rangements. Au 7eme et 8eme étage il y a un espace jeux pour enfants et une piscine. Le petit déjeuner est correcte et servi jusque 11h au 2ème étage pour 8eur par adulte. Le petit déjeuner est gratuit pour les enfants de moins de 6ans.il y a du pain des fruits des jus d'y lait et du bon café.et des produits de qualité. Nous réserveront encore dans cet hôtel.
Verified

6/10 Okay

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positivo.

Agradecida por la comodidad y limpieza de la habitacion. Lo único negativo la tarifa del parkin .
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le luxe à prix abordable

De passage en Andorre pour visiter un client, j'ai séjourné dans cet hôtel et il est super. Seul petit bémol, le Wifi qui n'est pas top du tout. Pour le reste c'était vraiment parfait !
Verified

10/10 Excellent

Josep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvere cuando regrese a Andorra, personal muy atento y profesional. Hemos utilizado los servicios del hotel, piscina restaurante y bar y parking todo perfecto.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its not a hotel its a zoo with staff don't know wh

Unpleasant, its a 2 start hotel no more. Facilities, managements inflexible uncourteous
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Mejor con una sonrisa

El hotel dispone de instalaciones muy buenas para familias. No obstante el servicio y trato con el cliente deja muchisimo que desear.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Sirc

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019