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Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor wedding
Indoor wedding
Reception
Garden

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
Haldon Drive, Dunchideock, Exeter, England, EX6 7YF
  • Exeter's Historic Quayside
    ‪11 min drive‬
  • Exeter Cathedral
    ‪12 min drive‬
  • University of Exeter
    ‪13 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, View

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, View

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, View

Individually decorated, individually furnished, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, View

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Hotel in Exeter with restaurant and bar/lounge
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, wedding services and a garden are on-site.
Lord Haldon Country Hotel, Sure Hotel Collection by Best Western offers 25 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be close to University of Exeter. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Tower Bar
  • Full breakfast served daily for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes horse riding/rentals
  • 15 minutes by car from University of Exeter and 7 minutes from Haldon Forest Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Lord Haldon Country Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Exeter hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 8:30 AM.
The Tower Bar – This bar specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Tower Bar

Things to do

  • Horseback riding/rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1749
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lord Haldon Country Hotel
Best Western Exeter Lord Haldon Country
Best Western Lord Haldon Country
Best Western Exeter Lord Haldon Country Hotel
Lord Haldon Country Hotel Sure Hotel Collection by Best Western

Lord Haldon Country Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 364 reviews
Rating 8 - Good. 154 out of 364 reviews
Rating 6 - Okay. 47 out of 364 reviews
Rating 4 - Poor. 10 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
If you want somewhere quiet. This is the perfect place. Friendly staff. And a lovely place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly helpful and friendly. Really made our stay enjoyable
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Stayed 2 nights in Mar 2025

10/10 Excellent

simon

Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prefect overnight stay

Overnight stay while travelling from the midlands to Cornwall. Great location, and very dog friendly. Would recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the visit

Was a lovely hotel, amazing building, amazing room and wonderful staff, looking forward to being able to go back soon!
Stayed 1 night in Nov 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, good food and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

sheila m

Liked: Staff & service, property conditions & facilities
This property was a proper little hideaway! The road in to it was a bit scary but well worth the trip! The property definitely had an air of bygone refinement to it. We had a very peaceful stay. The staff were very friendly and appeared gnuinely pleased to care for us.. It is a wonderful venue for business conferences, weddings etc.
Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel staff were all helpful and attentive. The room was clean and fresh. The gardens were well kept and enjoyable. The building is old and in parts looking a little tired. Food in the restaurant was good. I would recommend the hotel for its excellent customer service and spotless accommodation.
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Need air con

Venue was lovely although very remote. Room was adequate but made uncomfortable by the radiator being on with no facility to turn off. Barely slept even with windows open and fan on.
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Liked: Room comfort

Nice-ish stay

Stunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished. Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill. Fire alarm also went off at 6:50am. Unlikely we would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Paulene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a beautiful setting

Restaurant service, quality and quantity very good, but had issue with the Hotel's 3 course dinner offer. Obviously the Chef was not in agreement with the offer and it took ages to serve, otherwise the food was lovely. Room very comfortable, but if you are disabled in any way, there is no lift.
Stayed 2 nights in Jul 2024

10/10 Excellent

allan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Lovely welcome on arrival
Stayed 1 night in May 2024

2/10 Terrible

Suzanne

Absolutely awful, disturbed repeatedly by others.

Initial thoughts were that the hotel looked lovely. Went downhill a tad when we had to hunt for the waiter to place our dinner order, food was mediocre. Room comfortable. Having been up since 5am, we were crashed by 9.30pm, only to be woken at 11.23pm by lots of people outside our room, talking very loudly. I went to politely ask them to be quiet, to be greeted by about ten people all standing in the room opposite with a camera man. I called down to Reception for support, but dialling 0 as per their brochure didn't get a response so I used my mobile to call the main hotel number. The gentleman said he would speak to the guests. I went back to bed, but was again disturbed at 12.15am by loud voices and electronic beeping. I opened my door & was again greeted by a large group of people standing in the room opposite. I called the night porter and was told that 'they'll be finished filming at 12.30'... seriously??? I barely got any sleep after that as I was so angry. It transpires that it was a paranormal event where people can book 'haunted rooms'. Obviousky the room opposite ours was one of the haunted rooms! I spoke to the lady in the desk in the morning and explained our dissatisfaction with the situation, to be told that 'they're normally quiet'. Totally unacceptable. Would not ever recommend this hotel and I will be contacting the Manager directly.
Stayed 1 night in May 2024

6/10 Okay

Penelope

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
Stayed 1 night in Mar 2024

10/10 Excellent

Parvaiz

Stayed 1 night in Nov 2023

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast. The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023