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Hotel Roma

4.0 star property
VIP Access

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Photo gallery for Hotel Roma

Lobby lounge
Exterior detail
Daily buffet breakfast (EUR 15 per person)
Reception
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Piazza Santa Maria Novella 8, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Double or Twin Room, 2 Bedrooms, Connecting Rooms

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Double or Twin Room, Annex Building (High floor, no lift)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Suite, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Roma

Hotel with a bar, steps from Basilica of Santa Maria Novella
A fitness centre, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a meeting room.
Hotel Roma offers 57 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Roma. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as pet-sitting services.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Basilica of Santa Maria Novella and 6 minutes on foot from Florence Baptistery
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including pet-sitting services
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Hotel Roma. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1700
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 5 for children
  • Valet parking fee: EUR 40 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Roma
Hotel Roma Florence
Roma Florence
Roma Hotel
Hotel Roma Hotel
Hotel Roma Florence
Hotel Roma Hotel Florence

Hotel Roma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 546 reviews
Rating 8 - Good. 179 out of 546 reviews
Rating 6 - Okay. 61 out of 546 reviews
Rating 4 - Poor. 19 out of 546 reviews
Rating 2 - Terrible. 11 out of 546 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donika

Stayed 3 nights in Jul 2025

8/10 Good

Channa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was steps away from spanish steps and trevi fountain
Stayed 2 nights in Jul 2025

6/10 Okay

ANN

Travelled with partner
Liked: Cleanliness, staff & service
The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…
Stayed 2 nights in Jul 2025

10/10 Excellent

Kha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma
Stayed 2 nights in Jul 2025

10/10 Excellent

Pam

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Travelled with family
Disliked: Cleanliness
It’s ok, location is great, property not very clean but outdated. Very friendly customer service
Stayed 1 night in Jun 2025

6/10 Okay

Lorna

Stayed 1 night in Apr 2025

8/10 Good

Carmen

Travelled with family
Liked the fact that mostly everything was a walkable distance
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
very nicely located, beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, room comfort

not as good as it says on the reviews

only the location is okay. the toilet makes so much noise every time it’s flushed and takes time to refill the breakfast is not as appealing as it says on the review. we did not enjoy the stay but Florence is great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.
Stayed 1 night in Mar 2025

2/10 Terrible

Yiqing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is a storage room, not for guest.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in went smoothly with no language barrier. The extras in the room were exceptional from toiletries, to snacks and beverages to the complimentary bottle Of wine.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo Ignacio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and very friendly people
Stayed 2 nights in Dec 2024

10/10 Excellent

JULIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a great view. Very nice hotel. Would come back and recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Len

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Alissa, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Adela

Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Swarit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable hotel. Located very conveniently.
Stayed 3 nights in Aug 2024