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Novella House

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Junior Suite | Terrace/patio
Apartment (Brunelleschi - Giotto) | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle
Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe
Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe
Comfort Apartment | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via del Porcellana 53, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Superior Triple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed

View all photos for Apartment (Brunelleschi - Giotto)

Apartment (Brunelleschi - Giotto) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Apartment (Brunelleschi - Giotto)

8.8 out of 10
Excellent
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Comfort Apartment

Comfort Apartment | Living area | LED TV

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (Leonardo)

Apartment (Leonardo) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Apartment (Leonardo)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Novella House

Affittacamere in Florence, steps from Piazza di Santa Maria Novella
This smoke-free affittacamere features concierge services, tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Novella House offers 9 air-conditioned accommodations with espresso makers and a safe. Beds feature Frette Italian sheets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Novella House, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Piazza di Santa Maria Novella and 9 minutes on foot from Cathedral of Santa Maria del Fiore
As a guest of Novella House, you'll find tour/ticket assistance, concierge services, and a front desk safe. Public spaces have free WiFi.

This Florence affittacamere is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (69 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 1700
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novella House Condo Florence
Novella House Condo
Novella House Florence
Novella House
Novella House Florence
Novella House Affittacamere
Novella House Affittacamere Florence

Reviews

Novella House Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 312 reviews
Rating 8 - Good. 112 out of 312 reviews
Rating 6 - Okay. 18 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

Reviews

8/10 Good

Yali

Stayed 3 nights in Aug 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bright and sunny, bed was comfortable . Street is having work done and is hazardous with trying to access the hotel with luggage etc. I understand this is not within your control but it was very challenging and I almost fell a couple times
Stayed 2 nights in Aug 2025

8/10 Good

Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen & washer for laundry were very convenient. Bowl of complimentary snacks were thoughtful. High ceilings, large windows, and overall rustic feel. Multi-step way to get into property & numerous doors difficult upon arrival.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is very dated and we were not told there was construction going on right outside our window. It was loud and we had to keep the blinds shut due to the men working.
Stayed 3 nights in Jun 2025

2/10 Terrible

Isabela

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for a better place to stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough wonderful things, perfect for us 4
Stayed 2 nights in Nov 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in our first two weeks in Italy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spacious apartment

Check in was only challenging because the hotel wanted passport identification and since we were checking in late they wanted it emailed or texted. Hotels.com blocks out the email addresses to keep the communication through their site which is a reasonable security measure. But the hotel was able to work with us and get us in when we arrived. The room was more spacious than I had imagined. It was very clean and the basket of goodies for breakfast was wonderful for us as we were just passing through. There was a washing machine and a full kitchen that we didn’t get to use, but will remember for future visits.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy after hours check in. Great communication. Fabulous location, walking distance of all the citys hilights. The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was convenient and friendly. The building itself is old (beautiful), but this isn’t the St. Regis. It’s a converted apartment building with some “apartments” and some “rooms”. We stayed in a 1 bedroom apartment for one night only. It was well equipped, full European style bathroom, kitchen with the necessities, a huge bedroom and a laundry area. It was more than we needed for the night, but the location was perfect and the cost extremely reasonable. Would highly recommend unless you need to be waited on left and right.
Stayed 1 night in Sep 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great team very polite staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dannelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
Stayed 1 night in Jul 2024

10/10 Excellent

Bartosz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo location and nice place to stay
Stayed 1 night in May 2024

8/10 Good

Brian

Stayed 1 night in May 2024

10/10 Excellent

Bobra, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
Stayed 5 nights in May 2024

10/10 Excellent

Katherine Marie, Lewes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
Stayed 5 nights in Apr 2024

8/10 Good

Matthew Man Fa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is average, inside is quite old not my taste but could be 5 if you like old / antique decoration.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jubaida

Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
Stayed 3 nights in Dec 2023