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Novella House

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Photo gallery for Novella House

Junior Suite | Terrace/patio
Comfort Apartment | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle
Junior Suite | Terrace/patio
Property entrance
Superior Twin Room | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Via del Porcellana 53, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Double Room

Frette Italian sheets, premium bedding, in-room safe, soundproofing

Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room

Double Room | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Superior Triple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment (Brunelleschi - Giotto)

Apartment (Brunelleschi - Giotto) | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Apartment (Brunelleschi - Giotto)

8.8 out of 10
Excellent
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment

Comfort Apartment | Living area | LED TV

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment (Leonardo)

Apartment (Leonardo) | Frette Italian sheets, premium bedding, in-room safe, soundproofing

Apartment (Leonardo)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Novella House

This smoke-free affittacamere features concierge services, tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Novella House offers 9 air-conditioned accommodations with espresso makers and a safe. Beds feature Frette Italian sheets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Novella House, you're just a quick walk from Basilica of Santa Maria Novella. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella
As a guest of Novella House, you'll find tour/ticket assistance, concierge services, and a front desk safe. Public spaces have free WiFi.

This 4-star Florence affittacamere is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (69 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 1700
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novella House Condo Florence
Novella House Condo
Novella House Florence
Novella House
Novella House Florence
Novella House Affittacamere
Novella House Affittacamere Florence

Novella House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 329 reviews
Rating 8 - Good. 117 out of 329 reviews
Rating 6 - Okay. 19 out of 329 reviews
Rating 4 - Poor. 3 out of 329 reviews
Rating 2 - Terrible. 3 out of 329 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff is wonderfully polite and helpful. 10/10 would recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Humberto

Rooms are very nice. Excelent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Combinient stay in Florence, close to the interests sites, close to the train station,
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo location and nice place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location !
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for a better place to stay!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly People and nice location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in our first two weeks in Italy!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing!! Our family absolutely loves it. Great location, excellent place!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic large apartment in a great location for visiting city centre.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is VERY kind and helpful!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great team very polite staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough wonderful things, perfect for us 4
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

gary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is great (besides the work on the street right in front of the property. Close distance for walking to and from train station and attractions and restaurants. They were working both inside and outside on the building with construction starting around 7:30am - very noisy.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen & washer for laundry were very convenient. Bowl of complimentary snacks were thoughtful. High ceilings, large windows, and overall rustic feel. Multi-step way to get into property & numerous doors difficult upon arrival.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Matthew Man Fa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is average, inside is quite old not my taste but could be 5 if you like old / antique decoration.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy after hours check in. Great communication. Fabulous location, walking distance of all the citys hilights. The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome hotel

amazing hotel. suitable for tourist. 5mins walk from firenze smn station and within 10mins walk to tourist spots. very friendly hosts. spacious room. had a comfortable stay, picture as it is. no breakfast but has a basket full of snacks. will definitely stay again
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally advisable !!

Our stay was very pleasant to the Novella House!! Family friendly. A lovely apartment ,with all the conforms , clean ,spacious 5 minutes walk to the central streets of Florence. Very friendly and helpful staff .Alex and Alessia!
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bright and sunny, bed was comfortable . Street is having work done and is hazardous with trying to access the hotel with luggage etc. I understand this is not within your control but it was very challenging and I almost fell a couple times
Stayed 2 nights in Aug 2025