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Hotel ARENA am Zoo

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Restaurant
Front of property
Comfort Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Economy Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
  • Place, Frankfurt Cathedral
    ‪12 min walk‬
  • Place, MyZeil
    ‪15 min walk‬
  • Place, Alte Oper
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Comfort Studio

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel ARENA am Zoo

Central Frankfurt hotel connected to the convention centre, 3-minute walk to Frankfurt Zoo
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel ARENA am Zoo offers 46 accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel ARENA am Zoo, you're connected to the convention centre and just a quick walk from Frankfurt Zoo. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff and a lift
  • Just a 3-minute walk from Frankfurt Zoo and 7 minutes on foot from European Central Bank
As a guest of Hotel ARENA am Zoo, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Hotel ARENA am Zoo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 218 reviews
Rating 8 - Good. 80 out of 218 reviews
Rating 6 - Okay. 48 out of 218 reviews
Rating 4 - Poor. 17 out of 218 reviews
Rating 2 - Terrible. 16 out of 218 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sirak, Yerevan

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

4/10 Poor

Vladimir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Muhammad, Amman Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024

6/10 Okay

Andrew

.
Stayed 3 nights in Jun 2024

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023

8/10 Good

JOHN

Liked: Staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023

8/10 Good

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023

8/10 Good

Farhad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022

2/10 Terrible

Séverine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hôtel with false description. There is no staff no lobby no breakfast offered even though it's advertised as offered. This hotel is a scam..the room numbers are taped on doors and signs in the hotel are not even written in German. I didn't feel safe staying there and had to leave that same night into a different hotel..avoid at all coats
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family
The hotel was supposed to be open 24 hours. When we got there to check in there was a sign that said they only check guests in until 4:00PM! They were closed and we had to sleep in our car!
Stayed 1 night in Aug 2021

6/10 Okay

Jukka

Liked: Cleanliness
Disliked: Staff & service
I paid the evening before my departure the local turist tax. Next morning i had to pay again. Not very qualified staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, helpful staff. The rooms are small but clean, the beds are comfortable. The place is more quaint than luxurious but everything you need in a hotel room. I would stay here again
Stayed 3 nights in Jan 2020

8/10 Good

Nicoleta, split

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nnn

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small (single) room with weird lay-out (shower in middle of room). However room was clean and cosy and shower was actually very good. Hotel was in a quiet street very close to Zoo U-Bahn. Some shops and restaurants quite close by. Night-time noise from an adjoining room was a problem for me though.
Stayed 3 nights in Mar 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, comfortable, clean and friendly!

I spent one night at the hotel on a flight layover, so I was looking for a cheap, comfortable place close to the city centre. The room ticked all the boxes, and staff were all very friendly and efficient. The breakfast buffet was also good value :-)
Stayed 1 night in Dec 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service too! Would definitely go back.
Stayed 2 nights in Nov 2018

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for an overnight stop

Very clean hotel, good Location and very comfortable
Stayed 2 nights in Oct 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Room and bathroom were both really nice, modern and clean. Not the most spacious but was only in it for sleeping. Friendly welcome on arrival. Breakfast wasn't great and probably not worth €9.50 but good luck finding other places to get breakfast in the local vicinity that accept card payments.
Stayed 1 night in Oct 2018