See all properties

Hotel City Kräme am Römer

Choose dates to view prices

Photo gallery for Hotel City Kräme am Römer

Breakfast area
Exterior
Reception
Hallway
Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Neue Kräme 23, Frankfurt, HE, 60311
  • Place, Römerberg
    ‪3 min walk‬
  • Place, Frankfurt Cathedral
    ‪4 min walk‬
  • Place, Frankfurt Christmas Market
    ‪5 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Restaurant
Paulaner am Dom
Altstadt Frankfurt
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Games room
4.5 out of 5, Wonderful, 604 reviews
The price is €100
includes taxes & fees
30 Jun - 1 Jul
Paulaner am Dom

About this property

Hotel City Kräme am Römer

Self parking, 24-hour room service and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Hotel City Kräme am Römer offers 21 accommodations with a safe and coffee/tea makers. 98-cm flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel City Kräme am Römer, you're connected to the convention centre and just a quick walk from Römerberg. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and an ATM
  • Steps from Römerberg and Frankfurt Christmas Market
As a guest of Hotel City Kräme am Römer, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. The business-friendly Hotel City Kräme am Römer also features 24-hour room service, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 28 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 98-cm flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 28 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neue Kraeme
Hotel Neue Kraeme Frankfurt
Neue Kraeme
Neue Kraeme Frankfurt
Hotel Neue Kraeme
City Krame Am Romer Frankfurt
Hotel City Kräme am Römer Hotel
Hotel City Kräme am Römer Frankfurt
Hotel City Kräme am Römer Hotel Frankfurt

Hotel City Kräme am Römer Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 107 reviews
Rating 8 - Good. 41 out of 107 reviews
Rating 6 - Okay. 31 out of 107 reviews
Rating 4 - Poor. 7 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Problemi di gestione penso dovuti alla situazione COVID
Stayed 1 night in Jun 2021
Verified

8/10 Good

HARALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage für diesen bestimmten Anlass. Familienfest
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good: The front person was very friend and nice. The breakfast (included) was wonderful! Location is right on the historic part of the city and close to a train station. Very convenient location. Bad: The bathroom heat and hair drier were not working, and they couldn’t fix it during my stay.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

WAI CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅舘服務很好，有下午茶供應，並且可以拿回房間享用。但沖涼的門口很小，要側身才入到，需要改善門的大小。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only good things to say

Loved this quaint little hotel that was So close to Altstadt. It was a perfect location and a lovely stay. Also the breakfast was fresh and amazing
Stayed 1 night in Dec 2019
Verified

8/10 Good

Ornella

Liked: Cleanliness
Disliked: Property conditions & facilities

Centralissimo ma da rimodernare

Posizione da 10, idem cortesia dello staff della reception e la possibilità di poter sempre avere a disposizione the e caffè caldo. (Reception h24) La camera invece, piuttosto piccola, presenta diversi problemi di manutenzione soprattutto in bagno da lampade rotte a lavabi liniati. Mancano dei dettagli quali dei vanity set e anche il frigo in camera.
Vista dalla camera
Vista dalla camera
Camera
Bagno
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sijainti oli aivan loistava! Huoneet hieman vanhahtavia, mutta siistejä. Ainoa miinus tulee lämpimän veden puutteesta suihkussa.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima nel centro della città, zona pedonale tra la zona commerciale, lo Zeil, ed il centro storico
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Agnes

Liked: Staff & service
Basic hotel in a central location.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

CIBELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção no centro histórico de Frankfurt

Hotel localizado bem no centro histórico de Frankfurt. Simples, mas aconchegante, serviço bom, café da manha condizente com o hotel. Localizado próximo a vários pontos turístico, passeio muito legal para se fazer a pé, bem como a todas as grandes lojas da cidade.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En el corazón de Frankfurt.

Se encuentra muy bien ubicado; ideal para conocer la ciudad caminando y muy cerca de la Estación Central. Su habitación es impecable: con una cama muy cómoda, baño privado con todos los amenities imprescindibles y, además, cuenta con excelente wifi. Su desayuno buffet es variado y abundante. Se destaca la amabilidad y excelente atención de se staff.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs much of TLC.

Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Central and quiet.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
蚊が非常に多くて良く眠れなかった。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, beware of random charges

The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Rachel Lynn

Liked: Cleanliness, staff & service, room comfort

The location makes this worth the stay

After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Locatie is top!

2 jaar geleden voor het eerst geweest. Ligging in het centrum met parkeergarage om de hoek. Nu kwamen we in een kamer met volle prullenbakken van de vorige gasten en een wc met zwarte aanslag. Vieze vloerbedekking. Beetje jammer, lijkt wel alsof het hotel niet goed meer wordt onderhouden. Ontbijt is prima en personeel vriendelijk.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great value. Hotel is in the middle of a shopping area and the reception is area is one floor above ground. Worth the extra effort.
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Good choice for a place to stay in Frankfurt. Good service brakefast and amazing location. I would defenetly come again to this hotel.
Verified

4/10 Poor

Steve

Disliked: Property conditions & facilities, room comfort

Too Noisy for Summer Stay

Because the hotel is very close to Berliner street, and is also located on a major walkway, the noise is considerably loud. In warm weather, the room's window must be open during the day and evening. As I was out of the room during the day, the street noise was not an issue. However at night, every late night rowdy "passer bye" could be heard. This activity continued through out the night, and into the morning.
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, mixed service

We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!
Verified

6/10 Okay

Kirsten

Liked: Cleanliness, property conditions & facilities, room comfort
It was hard for us to locate and it was very noisy at night. It was a nice location during the day to shop and eat.
Verified

8/10 Good

SOJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good.

It was good. It was middle of tourist place and breakfast was delicious and room was clean. However the one thing I did not like it the room was little bit small.
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel

A great hotel on a walking street near a lot of great shopping. It's just a block from the historic Old City. Hotel staff made a great recommendation for dinner!
Verified

6/10 Okay

ZENICHIRO

真冬は厳しいかもしれません、

室内ヒーターが作動せずスタッフに対応をお願いしたが直すことができなかった。シャワーのお湯が出るまで数分かかった。朝食は美味しかった。