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Select MS Charles Dickens - Frankfurt

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Lounge
Frette Italian sheets, premium bedding, in-room safe, desk
Outdoor spa tub
Business Suite, 1 Queen Bed, Balcony, River View | View from room
Sun deck

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
18 Untermainkai, Docked on the river, Frankfurt, 60329
  • Place, Kaiserstrasse
    ‪3 min walk‬
  • Place, Frankfurt Christmas Market
    ‪9 min walk‬
  • Place, Römerberg
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double or Twin Room, 1 Queen Bed, River View

  • River view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, River View

  • River view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Queen Bed, Balcony, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Queen Bed, Balcony, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, River View

  • River view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Select MS Charles Dickens - Frankfurt

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Select MS Charles Dickens - Frankfurt offers 76 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.
During your stay at Select MS Charles Dickens - Frankfurt, you're just a quick walk from Römerberg. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Römerberg and Frankfurt Christmas Market
Select MS Charles Dickens - Frankfurt offers its guests a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Select MS Charles Dickens - Frankfurt.

Smoking is allowed in designated areas at this 4-star Frankfurt hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 6 per night); discounts available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Library
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,184 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa services

Accessibility

  • Lift

More

  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Lindleystraße 7.]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that this property is a boat and not a standard hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 6 per night (230 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Lindleystraße 7.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Select MS Charles Dickens Frankfurt Hotel
Select Charles Dickens Hotel
Select MS Charles Dickens Frankfurt
Select Charles Dickens
Select MS Charles Dickens - Frankfurt Hotel
Select MS Charles Dickens - Frankfurt Frankfurt
Select MS Charles Dickens - Frankfurt Hotel Frankfurt

Select MS Charles Dickens - Frankfurt Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 5 out of 42 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not realise that the hotel was on a ship! :)

Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!
Stayed 1 night in Jan 2018
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to find entrance no sign on street

Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.
View from the roof of Frankfurt
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !
Stayed 1 night in Jan 2020
Verified

8/10 Good

Vipul

Liked: Cleanliness, property conditions & facilities
Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa hotellupplevelsen i Frankfurt

Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernöjd

Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。 マイン川に浮かぶ船に宿泊したことは、良い思い出です！
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para nosso espanto quando chegamos à morada indicada o barco não estava lá... tinha sido mudado para outra localização bem longe do centro. Manifestando o nosso descontentamento, falamos com o representante da empresa que no momento estava a alugar o barco, uma pessoa muito pouco gentil e diplomática, ao contrario dos restantes empregados que tudo fizeram para minimizar o nosso descontentamento. Esquecendo este incidente, as instalações do hotel são fantásticas em todos os níveis. E mais uma vez gostaria de realçar a amabilidade e profissionalismo de toda a tripulação do barco que tudo fez para nos proporcionar uma óptima estadia.
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

トラブルを楽しめる方限定ホテル。

このホテルはボートです。フランクフルト駅から歩いて15分のところに停泊していましたが、現在は車で15分程のところに停泊しています。到着時迎えの車を依頼しましたがフランクフルト駅前のマクドナルド前で一時間半程待たされました。4回電話しましたが、すぐ向かう、5分以内で行くとかなり適当な対応をされました。部屋は綺麗ですが、一日目は送迎のクレームをつけたせいかリバービュー、二日目は岸壁側でした。窓からは何も見えず光もさしこみません。こちらもクレームしましたが、船で停泊しているのだからしょうがないだろうと言われました。部屋を予約される方は確どちらサイドか確認して予約されることをお勧めします。因みに料金は一緒です。 さらに問題は続きます。2日間Wifiが使用できませんでした。(iPhone) あとはケトルが電源ボタンを押し続けないと沸騰しないとか、シャワーブースのドアのシールが悪いのか水浸しになるは清掃した後のベッドの上には長い髪が落ちていたりなどかわいいものです。5スターホテルとのことでしたががっかりしました。12日間オランダ、ドイツ、ベリギーを旅行したホテルの中では最悪でした。コスパ悪しです。ご注意ください。
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt winter break

Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hospitality great breakfast

The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Cato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and cruiseship

Staying at MS Charles Dickens made our whole staying in Frankfurt a time to remember. The staff is exellent and always in a good mood. Especially we want to mention the waiters at breakfast and the ones in the bar. Thanks to all of you for everything. We appreciate it.
Stayed 6 nights in Nov 2018
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen, frånsett det tillfälliga läget

Tyvärr var båten flyttad till en docka för reparation. Inget vi märkte av men omgivningen var trist. I och för sig fri transport till centrum, men det drar ändå ner betyget. För övrigt toppen om än ett litet rum.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ship in a poor location. Shame..!

Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Unsere Anlegestelle war zu Fuß sehr weit von der Innenstadt entfernt. Umliegende Lokalitäten geschlossen. Die Angebote des Hotels konnten teuer genutzt werden bzw. mit dem Taxi in die Stadt. Der Shuttle Service des Hotels ist zeitlich sehr begrenzt.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Scarlett S

Liked: Staff & service

DO NOT STAY AT THIS HOTEL

hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super oplevelse

Hotellet og værelset var i rigtig god stand. Man kan ikke klage over udsigten fra en båd! Desværre havde hotel-båden været nød til at flytte pga. arbejde på havnen, så der var lidt langt til byen. Hotellet havde dog kompenseret for det ved at arrangerer gratis kørsel.fra hotellet til Frankfurts hovedbanegård.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Rachel

Wondering what boat and Service
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

早餐很好吃。住的也很舒服
Stayed 2 nights in Nov 2018