4/10 Poor
Sheron
Travelled with partner
29 Aug 2025
The resort is in desperate need of remodeling or updating. When you arrive you will be met with a salesperson attempting to get you to sit through a sales presentation. If you decline, they will ask over and over. If you still decline, as we did, the sales lady just stared and frowned her face each time she saw us. We normally stay at five star accomodations so I had low expectations coming here and knew that I did not want to buy and of there "timeshare" packages. We reserved a king sized bed and received two double beds. Only 3 bottles of water provided for the entire 6 day stay. You must purchase more water or walk over to the main bar or buffet to fill your own water bottles. The staff was hit or miss. Some of the bartenders had condescinding comments when you requested certain bar drinks. We didnt receive beach towel cards upon arrival and was thoroughly questioned by the towel attendant as if we should have already known the rules. The food was basic bland american food and did not have pescatarian options other than Tilapia. There is no room service so if you want breakfast or lunch, you had to go to the buffet or beachside grill area where there were flies and bees all around. We had to walk down the beach to Clevelands beachside restaurant for good food or go offsite to the marketplace. The power went out one evening and it was very hot! The beach was the very best part of the resort. Crystal clear warm water! We even saw dolphins one morning. I wont be returning.
Sheron
Stayed 5 nights in Aug 2025

























