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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Reception
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Pool
  • Air conditioning

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

8.4 out of 10
Very good
(21 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(53 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area and a vending machine are on-site. Change of towels is available on request
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Super 8 by Wyndham Downtown Gatlinburg at Convention Center. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Gatlinburg Convention Center and 7 minutes on foot from Gatlinburg Space Needle
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Super 8 by Wyndham Downtown Gatlinburg at Convention Center. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 07 October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 179 out of 563 reviews
Rating 8 - Good. 158 out of 563 reviews
Rating 6 - Okay. 110 out of 563 reviews
Rating 4 - Poor. 57 out of 563 reviews
Rating 2 - Terrible. 59 out of 563 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pet friendly and walkable to the Gatlinburg strip was very pleased with this place
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good for the price

Enjoyed our stay. Bathroom was really small, but room was ok in size. Not enough lights in the room. Only needed to stay for one night, so overall not bad for the price.
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing is that I booked the room for 5 people we get there and there are 3 towels no sheets, blankets or pillows for the pullout couch plus they charged my card on file for the 1st night stay on Wednesday the day before I arrived whick i chose to pay when i checked in so i wasn't expecting any charges on my card . Secondly the first night was miserable the air didn't work so it was 74° and humid in our room . They did give us a different room the next day both room had mold stains on the shower curtains and the bath towels also had stains on them . The free breakfast that was from 6am to 9:30 was out of almost everything including milk by 8-8:30 this is the second time i have stayed here (my fault) the first time we stayed a few years ago hlwe didnt have any hot water ! I would definitely never stay here againn
Stayed 3 nights in Apr 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

william

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No issues dog friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite all the negative reviews, we don’t have ANYTHING BAD to say. This stay was great. The room was smaller, but still absolutely fine. The beds were amazing. Very soft, and comfy, the room was clean,& the staff was great. The breakfast was great. Always plenty when we went down to eat. And there was a bear that visited the hotel in the middle of the night! The biggest advantage was the fact that there is a trolley stop right across the road from the hotel! Free to ride and you don’t have to fight with traffic. All in all, I would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for our one night stay. Walking distance to countless events and the convention center. Very friendly front desk staff!!
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 3 nights in Mar 2025

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very dissatisfied. The tub was not clean when we first come in there. There was hair in it. I did not say nothing but now I wished I would’ve in the mirrors was not clean. I would not recommend this hotel to no one. The only way I would ever come back to this hotel if they give me a free night But anyways won’t be back and then I would reconsider by looking at the showers and the mirrors if they was clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Dawn

Travelled with family and small children
the room needed to be clean a little better, shower curtain need changed out and washed.
Stayed 4 nights in Mar 2025

6/10 Okay

Adalgisa, Roanoke

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Great location. Near a lot of attraction facilities and restaurants.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ev

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property had recent signs of bed bugs. Although management offered to give us another room, a large portion of the hotel was closed off and the only available rooms were not far enough away from our original room for me to feel as if the bugs would not have already traveled to other rooms. I suspect the owners were aware of the situation, because they showed no signs of alarm and diverted looking at me when I told them about it. We could not get in touch with Expedia and the hotel refused to refund our money. I would like a refund.
Stayed 1 night in Mar 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the room but the bathroom was a little small. Maid service was excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bonnie

Stayed 3 nights in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Celeste

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
he property is not in good condition, the pool and hot tub were not working. The breakfast was horrible and at the reception, there was no place to sit, you had to take it to the room. I would not recommend it to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Changhoon, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap and quiet
Stayed 2 nights in Oct 2024

6/10 Okay

Luis, South Pittsburg

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
My check in was excellent, however one of the reasons I picked this hotel was because breakfast was included, breakfast was till 9:30 am, I was traveling with a group and I got there by 8 am and only saw a couple of families of four have breakfast, by 8:50 am there was nothing left, my group of 4 got there at 8:55 and we complained to the front desk clerk and her answer was that there was no point of bringing more food since the was only 30 minutes left to end breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 4 nights in Dec 2024

8/10 Good

Ilene

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Felice

Travelled with partner
It was an ok place to stay
Stayed 1 night in Oct 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Derlimario, DEERFIELD BEACH

Travelled with family
Liked: Staff & service
good
Stayed 7 nights in Dec 2024