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Sunrise Gili Air

3.5 star property

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Photo gallery for Sunrise Gili Air

Outdoor pool, pool loungers
Signature Suite, 1 Bedroom, Garden View, Poolside | Resort view
Breakfast area
Signature Suite, 1 Bedroom, Garden View, Poolside | 1 bedroom, in-room safe, desk, laptop workspace
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

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Desa Gili Indah, Pamenang, Gili Air, Lombok, 83325
  • Place, Zone Spa
    ‪6 min walk‬
  • Place, Gili Air Docks
    ‪9 min walk‬
  • Place, Bangsal Harbor
    ‪54 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Garden View, Poolside

Signature Suite, 1 Bedroom, Garden View, Poolside | Living room

Signature Suite, 1 Bedroom, Garden View, Poolside

8.0 out of 10
Very good
(1 review)
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Sunrise Gili Air

Beachfront hotel with outdoor pool and restaurant
At Sunrise Gili Air, relax by an outdoor pool or hit the beach where you can enjoy scuba diving.
Sunrise Gili Air offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and portable fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sunrise Gili Air, you're just a quick walk from Zone Spa. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Beach Club & Bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and horse riding/rentals
  • Within a 10-minute walk of Zone Spa and Gili Air Docks
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Sunrise Gili Air such as an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace.

Beach Club & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Patisserie – On-site delicatessen. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 10 AM to 2 PM on request

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beach Club & Bar
  • Patisserie

Things to do

  • Bicycle rentals
  • Children's pool
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Scuba diving

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Built in 1992
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sunrise Gili Air

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Sunrise Gili Air offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunrise Gili Air Hotel
Sunrise Gili Air
Sunrise Gili Air Hotel
Sunrise Gili Air Gili Air
Sunrise Gili Air Hotel Gili Air

Reviews

Sunrise Gili Air Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 44 out of 118 reviews
Rating 8 - Good. 52 out of 118 reviews
Rating 6 - Okay. 11 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

Reviews

8/10 Good

Bobbi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The breakfast buffet was not great. We had to constantly ask for plates, utensils, cups, no refills on coffee. Some food was out with no server available to refill. The staff were not very attentive compared to other places. O
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean rooms
Stayed 3 nights in Jul 2025

2/10 Terrible

Yusuf

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst hotel I stayed in the 30 years. I stayed in a lot of budget hotels. Did not care much about the amenities but the cleanless of the hotel. This hotel was not a budget hotel, the price of the room was totally out of scale with the facilities. I am sure some 20 years ago this was a nice place, but in the last 20 years they have not done anything to the hotel. It is run down. The coffee shop/kitchen that serves the hotel and next to hotel is a health hazard. I tried not to eat anything at the hotel, and having seen where the staff stored ice cubes and how they handle them, I would not dare to drink anything iced. The staff was nice and this is not a surprise, everyone we encountered at the island was extremly polite and helpful. I would give staff 5 stars if the hotel was not in the condition it was. When we checked in, the sink was clogged for example. Outside the hotel : The hotel is in the nicest place for snorkeling. Right before the hotel is the best snorkeling location. I will give the location 5 stars. I will also file a complain with expedia for misrepresenting the place. I never write a review but this hotel was misrepresented on expedia and definitely a health hazard. The room we stayed was classified as a suite and the price was that of a suite room.
Stayed 3 nights in Jul 2025

8/10 Good

Tracy C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a a beautiful view and beach

The hotel is in a great location. We stayed in the bungalow and it was clean and comfortable beds. Has a room safe and mini fridge and air conditioning unit. The shower pressure was a bit weak but what do you expect on an island. The beach was right in front and beautiful snorkeling right out front. The beach is white and sandy but when on the edge it is full of shells so very sharp so needed some water shoes and purchased them right down the way. The staff who worked there were extremely friendly and professional. The Bali people are truely so friendly. The breakfast is good. Has all you need for the day. They always had water available for consumption. Had dinner there the last night and it was good. We tried to support the staff there as they are so nice and the island was closed for 2 years. Rented the bikes for five dollars a day and loved this about the island. No motorized vehicles on the island so that is really nice. Horse and carts or walking is how you get around. Rented a boat for the day just my husband and myself for 85$ Australia a day and that was nice. Went to all three Gili islands. I would also say hotels dot com to have a minimum characters of one million characters is a bit much. I don't even write that much to anyone and it is a deterrent to write a review but I am doing one anyways because I want people to know how awesome this resort is and how the staff deserve the businesses. So now I'm just going to say great island.
Stayed 4 nights in Sep 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, locastion is perfect, just infront of the coral reef. Howeve, rooms need a bit of refreshment.

4/10 Poor

Hollie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We paid more than we would have liked to for accommodation at Sunrise so you kind of expect more. The receptionist was very new but check in was awkward & we weren't given no information on the property. It was very quiet with guests when we were there, seemed like more staff sitting around than customers We arrived for breakfast the next day not realising it was a buffet style (nobody told us) & you have to find staff to order eggs/pancakes from Beachfront property & the snorkeling right infront of the hotel was the best place on the island for this so this was great 😀 Tons of sunbeds on the beach & asked if there were another beach umbrella to which the staff said their wasn't so about 4 in total for all these beach sunbeds?! The room was really nice & was nice to have a pool too but overall was disappointed in the hotel & the money we had spent here, it just seemed to lack any management or atmosphere
Stayed 2 nights in Mar 2023

10/10 Excellent

John, Homps

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is certainly the prettiest and most comfortable hotel on the island. The pool is oh, so pretty, the position is right on the beach and the service ultra kind and unobtrusive. A romantic lifetime memory of the very best kind.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

JessicaMitchell, Toronto,Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Sunrise Gili Air for 4 nights during our honeymoon! The resort itself is in the perfect location on Gili Air - about 10 minutes from the harbour and located right next to the best snorkelling spot on the island! Lots of great restaurants and snorkel/dive shops nearby. We stayed in one of the Signature suites with a big, comfortable bed and daybed on the main floor, and an open air loft with 2 hammocks and bean bag chairs up top. The pool area is big, beautiful and well maintained, and the restaurant is gorgeous as well! The buffet breakfast in the morning was great, and every staff member we encountered were incredibly friendly and helpful! There are loungers overlooking the ocean, which get swapped out for romantic candle lit tables for dinner. Overall we loved our stay at Sunrise Gili Air and would definitely recommend it!
Stayed 4 nights in Sep 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

This is a perfect hotel. Fabulous location with turtles swimming on the adjoining reef in the morning. Stylish grounds and a lovely pool and ultra friendly. Wonderful food. Superb service. A short walk from the harbour. Near everything. Wow it was amazing!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about 10 minutes walk from the pier. Great sunrise view. The restaurant staffs were very lay back. Don’t expect immediate services.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is fantastic and the room, bathroom, pool, service were incredible. They are currently renovating and there is A LOT of construction being done which I wish I would have known. It was hard to enjoy the property during the day with all of the clinking and sawing of construction happening on all sides of the room. But the staff were incredible and the proximity to great snorkling is unbeatable. I just wish we would have known about the construction for all of the money we had spent. Without construction, I would revisit in an instant.
Stayed 3 nights in Dec 2018

8/10 Good

Dave, Gili Air, Lombok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly, always smiling and welcoming. The suite we stayed in was a pleasant surprise - very spacious and nice, although not as polished as some people may require, however we were quite comfortable and Sunrise is the perfect place to relax and unwind.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2018

10/10 Excellent

Annabel, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Sunrise Gili Air. It was the perfect location, with incredible snorkeling right outside the hotel, lovely bungalows, super comfortable beds, lovely staff, GREAT food, and lovely sunbeds to relax on and look at the beautiful view. It was by far our favorite place to eat on the island and we truly hardly left the grounds. Would strongly recommend to anyone visiting Gili Air.
Stayed 4 nights in Jun 2018

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect... except for wifi

WiFi was terrible but the rest of the accommodation and the service was great.
Stayed 2 nights in Jun 2018

2/10 Terrible

Kathy , USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only write reviews if it is extremely horrible or over the top good. Unfortunately, Sunrise Gili Air was an awful choice for our stay in Gili Air. When we arrived late in the afternoon we were quickly taken to our first row suite bungalow only to find out the air conditioner wasn't working. I advised the front desk immediately who called housekeeping. A young man showed up who didn't speak English and held is hand over the vent and shrugged his shoulders. They offered to move us to another room for the night but that room didn't have working air conditioning either. Then we were told a new unit would be there tomorrow. I asked for a refund and told them I wanted to move to another resort. The front desk said I had to pay a cancellation fee if I chose to leave! I had purchased the most expensive room in their resort to have the worse stay possible! Also, there was blood on the sheets and the toilet would not flush. At checkout, I was offered USD $25 for the inconvenience of no air conditioning for the first night and all night the next day. Also, quite coincidental the new unit showed up on the next day which tells me Sunrise Gili Air new the air conditioning was bad! This resort is definitely a zero to one star at the very best. I highly recommend you DO NOT STAY AT THIS DUMP!
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
When we first checked in at this hotel, my partner went for a swim in the pool while I settled our things into the room. He was rudely approached by a staff member named "Chris" a blonde guy with longer hair who said that he had to leave the pool and that it was for guests only. My partner replied "My friend I'm staying at this hotel" To which the staff member replied "I'm not your friend and I'll have to go and check that" When he returned he continued to ask my partner to leave the pool, but shortly after realized his mistake. He tried to explain that a lot of people try and use the pool, however we stayed for three days and not even hotel guests used the pool much, and the rude factor was not necessary. It left a bad feeling after having just checked into the hotel. The hotel room was not that great, and had a off putting smell to it. Also saw bugs and lizards crawling around the walls. The staff in the kitchen also tried to charge us for food and drinks from a previous day and during this time we weren't even on Gili Air but on Gili Meno. Breakfast was not appetizing and very disorganized. Order part of your food, and the other part of your meal arrives half an hour later. Not impressed, would definitely not recommend to anyone.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at gili sunrise

Great stay. Beautiful location. But due to rebuilding of beachfront on whol island lots of debris and poor road conditions. Resort was great. Definitely would recommend.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good breakfast.........

Good staff, very good breakfast but hotel it self needs improvement it is already falling a part, room AC is so so at night but during the day it is too week...
Stayed 2 nights in Mar 2018

8/10 Good

Isabel, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach

The hotel was nice, very clean good food and very friendly staff. Water smells funny and wifi doesnt work well in room but else is great! Great location as well!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, the room was very beautiful and the bed comfortable. I loved the walk in shower.The hotel is near the beach. Highly recommend!

4/10 Poor

Daryle, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Unfortunately did not have a great stay here. The room was at the back and while adequate it was very unclean. The floor was dirty and stained. I asked the attendant if he could wash the floor. He said they did not have a mop. I asked the front desk if I could get my floor mopped. Didn't happen. The breakfask was disappointing. Instant coffee, powdered juice, fruit that was old,white bread, etc. Pool area was fine, quiet and relaxing. The location is on the southern part of Gili. The beach has lots of garbage on the shore and in the water. The north side was quiter and much cleaner There hotels cleaned and raked the beach. Originally scheduled to stay for 6 days but left after 4. Management was good enough to refund my 2 days. Overall really disappointed with the island. If has a lot of garbage and refuse around and smells of rotting food. Too much tourism unfortunately.
Stayed 5 nights in Jan 2018